Ask Your Library

Request

Ask Your Library

If your library support an article request form, Ask Your Library could be a great way for you to benefit of Open Access copies, and still have the opportunity to check in with the library. Clicking Ask Your Library will take you to your library’s Link Resolver or Request Form.

Things to know

Your library needs to have registered a Request Form with Open Access Helper and you need to be sure to enable the feature in the app settings. See below for details! 

If you are a Library

The easiest way to register your form will be to contact me and I’ll work with you to make it happen! If you have a Link Resolver or Request Form, please send me a links, ideally as an example that will receive the DOI. If you don’t have a Request Form yet, let me know, and I can set one up for you.

Chrome / Firefox

    1. Click the Open Access Heper icon in the toolbar and then select Settings in the footer of the “popup”
    2. Scroll down to the Institutional Settings and search for your institution by domain or name. A search for domain only works, if an EZProxy has been setup
    3. If the “Enable Ask Your Library” is checked, it will disable OpenAccessButton.org in the logic of the application

macOS (for Safari)

    1. First go to Institutional Settings and find your Institution, if a Request form is available it will be listed in Request Form at the end.
    2. Then make sure to go to Settings and enable the “Prefer institutional request form over Open Access Button”
Please Note: That second step is really important as otherwise Open Access Button will continue to show (which might be your preference)

iOS / iPad OS

    1. Go to Settings and scroll to the very bottom and click the Setup Institution button
    2. Search for your institution by name or domain, this will fill in the settings above. You might need to try both, as the search by domain only works for EZProxy using institutions.
    3. Go back to settings and make sure to enable the “Use Inst. Request Form” toggle switch in the Additional Features section
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