
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
The future of in-store technology
Dhruv Grewal, Stephanie Noble, Anne L. Roggeveen, et al.
Journal of the Academy of Marketing Science (2019) Vol. 48, Iss. 1, pp. 96-113
Open Access | Times Cited: 348
Dhruv Grewal, Stephanie Noble, Anne L. Roggeveen, et al.
Journal of the Academy of Marketing Science (2019) Vol. 48, Iss. 1, pp. 96-113
Open Access | Times Cited: 348
Showing 26-50 of 348 citing articles:
The personalisation-privacy paradox: Consumer interaction with smart technologies and shopping mall loyalty
Nisreen Ameen, Sameer Hosany, Justin Paul
Computers in Human Behavior (2021) Vol. 126, pp. 106976-106976
Closed Access | Times Cited: 98
Nisreen Ameen, Sameer Hosany, Justin Paul
Computers in Human Behavior (2021) Vol. 126, pp. 106976-106976
Closed Access | Times Cited: 98
The Future of Digital Communication Research: Considering Dynamics and Multimodality
Dhruv Grewal, Dennis Herhausen, Stephan Ludwig, et al.
Journal of Retailing (2021) Vol. 98, Iss. 2, pp. 224-240
Open Access | Times Cited: 83
Dhruv Grewal, Dennis Herhausen, Stephan Ludwig, et al.
Journal of Retailing (2021) Vol. 98, Iss. 2, pp. 224-240
Open Access | Times Cited: 83
Forging meaningful consumer-brand relationships through creative merchandise offerings and innovative merchandising strategies
Anne L. Roggeveen, Dhruv Grewal, John Karsberg, et al.
Journal of Retailing (2020) Vol. 97, Iss. 1, pp. 81-98
Open Access | Times Cited: 82
Anne L. Roggeveen, Dhruv Grewal, John Karsberg, et al.
Journal of Retailing (2020) Vol. 97, Iss. 1, pp. 81-98
Open Access | Times Cited: 82
Consumer behavior with augmented reality in retail: a review and research agenda
Virginie Lavoye, Joel Mero, Anssi Tarkiainen
The International Review of Retail Distribution and Consumer Research (2021) Vol. 31, Iss. 3, pp. 299-329
Open Access | Times Cited: 74
Virginie Lavoye, Joel Mero, Anssi Tarkiainen
The International Review of Retail Distribution and Consumer Research (2021) Vol. 31, Iss. 3, pp. 299-329
Open Access | Times Cited: 74
From stopping to shopping: An observational study comparing a humanoid service robot with a tablet service kiosk to attract and convert shoppers
Malaika Brengman, Laurens De Gauquier, Kim Willems, et al.
Journal of Business Research (2021) Vol. 134, pp. 263-274
Closed Access | Times Cited: 69
Malaika Brengman, Laurens De Gauquier, Kim Willems, et al.
Journal of Business Research (2021) Vol. 134, pp. 263-274
Closed Access | Times Cited: 69
MarkBot – A Language Model-Driven Chatbot for Interactive Marketing in Post-Modern World
Amit Kushwaha, Arpan Kumar Kar
Information Systems Frontiers (2021) Vol. 26, Iss. 3, pp. 857-874
Closed Access | Times Cited: 65
Amit Kushwaha, Arpan Kumar Kar
Information Systems Frontiers (2021) Vol. 26, Iss. 3, pp. 857-874
Closed Access | Times Cited: 65
The power of 4th industrial revolution in the fashion industry: what, why, and how has the industry changed?
Byoungho Jin, Daeun Chloe Shin
Fashion and Textiles (2021) Vol. 8, Iss. 1
Open Access | Times Cited: 65
Byoungho Jin, Daeun Chloe Shin
Fashion and Textiles (2021) Vol. 8, Iss. 1
Open Access | Times Cited: 65
Role of artificial intelligence in marketing strategies and performance
Chih‐Wen Wu, Abel Monfort
Psychology and Marketing (2022) Vol. 40, Iss. 3, pp. 484-496
Closed Access | Times Cited: 64
Chih‐Wen Wu, Abel Monfort
Psychology and Marketing (2022) Vol. 40, Iss. 3, pp. 484-496
Closed Access | Times Cited: 64
Virtual Reality in New Product Development: Insights from Prelaunch Sales Forecasting for Durables
Nathalie Harz, Sebastian Hohenberg, Christian Homburg
Journal of Marketing (2021) Vol. 86, Iss. 3, pp. 157-179
Open Access | Times Cited: 62
Nathalie Harz, Sebastian Hohenberg, Christian Homburg
Journal of Marketing (2021) Vol. 86, Iss. 3, pp. 157-179
Open Access | Times Cited: 62
The millennial customer journey: a Phygital mapping of emotional, behavioural, and social experiences
Cristina Mele, Tiziana Russo Spena, Marco Tregua, et al.
Journal of Consumer Marketing (2021) Vol. 38, Iss. 4, pp. 420-433
Closed Access | Times Cited: 60
Cristina Mele, Tiziana Russo Spena, Marco Tregua, et al.
Journal of Consumer Marketing (2021) Vol. 38, Iss. 4, pp. 420-433
Closed Access | Times Cited: 60
Rise of the machines: Delegating decisions to autonomous AI
Cindy Candrian, Anne Scherer
Computers in Human Behavior (2022) Vol. 134, pp. 107308-107308
Open Access | Times Cited: 55
Cindy Candrian, Anne Scherer
Computers in Human Behavior (2022) Vol. 134, pp. 107308-107308
Open Access | Times Cited: 55
What drives technology-enhanced storytelling immersion? The role of digital humans
Eunyoung Sung, Dai‐In Danny Han, Sujin Bae, et al.
Computers in Human Behavior (2022) Vol. 132, pp. 107246-107246
Closed Access | Times Cited: 52
Eunyoung Sung, Dai‐In Danny Han, Sujin Bae, et al.
Computers in Human Behavior (2022) Vol. 132, pp. 107246-107246
Closed Access | Times Cited: 52
Integrated store service quality measurement scale in omni-channel retailing
Min Zhang, Yiwei Li, Lin Sun, et al.
International Journal of Retail & Distribution Management (2022) Vol. 50, Iss. 7, pp. 839-859
Closed Access | Times Cited: 42
Min Zhang, Yiwei Li, Lin Sun, et al.
International Journal of Retail & Distribution Management (2022) Vol. 50, Iss. 7, pp. 839-859
Closed Access | Times Cited: 42
Practice co-evolution: Collaboratively embedding artificial intelligence in retail practices
Francesca Bonetti, Matteo Montecchi, Kirk Plangger, et al.
Journal of the Academy of Marketing Science (2022) Vol. 51, Iss. 4, pp. 867-888
Open Access | Times Cited: 41
Francesca Bonetti, Matteo Montecchi, Kirk Plangger, et al.
Journal of the Academy of Marketing Science (2022) Vol. 51, Iss. 4, pp. 867-888
Open Access | Times Cited: 41
Emerging digital technologies and consumer decision-making in retail sector: Towards an integrative conceptual framework
Piyush Sharma, Akiko Ueno, Charles Dennis, et al.
Computers in Human Behavior (2023) Vol. 148, pp. 107913-107913
Open Access | Times Cited: 40
Piyush Sharma, Akiko Ueno, Charles Dennis, et al.
Computers in Human Behavior (2023) Vol. 148, pp. 107913-107913
Open Access | Times Cited: 40
Speaking vs. listening? Balance conversation attributes of voice assistants for better voice marketing
Peng Hu, Yeming Gong, Yaobin Lu, et al.
International Journal of Research in Marketing (2022) Vol. 40, Iss. 1, pp. 109-127
Open Access | Times Cited: 39
Peng Hu, Yeming Gong, Yaobin Lu, et al.
International Journal of Research in Marketing (2022) Vol. 40, Iss. 1, pp. 109-127
Open Access | Times Cited: 39
Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences
Dhruv Grewal, Sabine Benoit, Stephanie Noble, et al.
Journal of Retailing (2023) Vol. 99, Iss. 4, pp. 487-504
Open Access | Times Cited: 39
Dhruv Grewal, Sabine Benoit, Stephanie Noble, et al.
Journal of Retailing (2023) Vol. 99, Iss. 4, pp. 487-504
Open Access | Times Cited: 39
When digital celebrity talks to you: How human-like virtual influencers satisfy consumer's experience through social presence on social media endorsements
Hyojung Kim, Minjung Park
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103581-103581
Closed Access | Times Cited: 38
Hyojung Kim, Minjung Park
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103581-103581
Closed Access | Times Cited: 38
The future of artificial intelligence and robotics in the retail and service sector: Sketching the field of consumer-robot-experiences
Stephanie Noble, Martin Mende
Journal of the Academy of Marketing Science (2023) Vol. 51, Iss. 4, pp. 747-756
Open Access | Times Cited: 35
Stephanie Noble, Martin Mende
Journal of the Academy of Marketing Science (2023) Vol. 51, Iss. 4, pp. 747-756
Open Access | Times Cited: 35
More than Machines: The Role of the Future Retail Salesperson in Enhancing the Customer Experience
Alec Pappas, Elena Fumagalli, Maria Rouziou, et al.
Journal of Retailing (2023) Vol. 99, Iss. 4, pp. 518-531
Closed Access | Times Cited: 27
Alec Pappas, Elena Fumagalli, Maria Rouziou, et al.
Journal of Retailing (2023) Vol. 99, Iss. 4, pp. 518-531
Closed Access | Times Cited: 27
More than meets the eye: In-store retail experiences with augmented reality smart glasses
Philip E. Pfeifer, Tim Hilken, Jonas Heller, et al.
Computers in Human Behavior (2023) Vol. 146, pp. 107816-107816
Open Access | Times Cited: 26
Philip E. Pfeifer, Tim Hilken, Jonas Heller, et al.
Computers in Human Behavior (2023) Vol. 146, pp. 107816-107816
Open Access | Times Cited: 26
The challenge of integrating “intelligent” technologies in luxury shopping contexts: The role of brand personality appeal and consumers’ status consumption orientation
Andrea Sestino
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103488-103488
Closed Access | Times Cited: 25
Andrea Sestino
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103488-103488
Closed Access | Times Cited: 25
Purchase spillovers from the metaverse to the real world: The roles of social presence, trialability, and customer experience
Shafayet Mansoor, Syed Mahmudur Rahman, Jana Bowden
Journal of Consumer Behaviour (2024) Vol. 23, Iss. 5, pp. 2501-2552
Open Access | Times Cited: 12
Shafayet Mansoor, Syed Mahmudur Rahman, Jana Bowden
Journal of Consumer Behaviour (2024) Vol. 23, Iss. 5, pp. 2501-2552
Open Access | Times Cited: 12
When young customers co-create value of AI-powered branded app: the mediating role of perceived authenticity
Diem-Trang Vo, Long Thang Van Nguyen, Duy Dang-Pham, et al.
Young Consumers Insight and Ideas for Responsible Marketers (2024) Vol. 25, Iss. 5, pp. 557-578
Closed Access | Times Cited: 10
Diem-Trang Vo, Long Thang Van Nguyen, Duy Dang-Pham, et al.
Young Consumers Insight and Ideas for Responsible Marketers (2024) Vol. 25, Iss. 5, pp. 557-578
Closed Access | Times Cited: 10
Emerging trends in global E-retailing: exploring the dark side of scan and go in-store technologies in consumer shopping journeys
Muhammad Naeem
International Marketing Review (2025)
Closed Access | Times Cited: 1
Muhammad Naeem
International Marketing Review (2025)
Closed Access | Times Cited: 1