OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Modeling customer satisfaction through online reviews: A FlowSort group decision model under probabilistic linguistic settings
Adjei Peter Darko, Decui Liang
Expert Systems with Applications (2022) Vol. 195, pp. 116649-116649
Closed Access | Times Cited: 53

Showing 26-50 of 53 citing articles:

Extracting product design guidance from online reviews: An explainable neural network-based approach
Seyoung Park, Harrison Kim
Expert Systems with Applications (2023) Vol. 236, pp. 121357-121357
Closed Access | Times Cited: 6

Identifying Promising Technologies of Electric Vehicles from the Perspective of Market and Technical Attributes
Lijie Feng, Kehui Liu, Jinfeng Wang, et al.
Energies (2022) Vol. 15, Iss. 20, pp. 7617-7617
Open Access | Times Cited: 9

Cervical cancer risk assessment using machine learning integrated fuzzy MCDM methodology
Hatice Camgöz Akdağ, Akın Menekşe, Fatih Şahin
Journal of Intelligent & Fuzzy Systems (2024) Vol. 46, Iss. 2, pp. 4573-4592
Closed Access | Times Cited: 1

GMAT: A Graph Modeling Method for Group Preference Prediction
Xiangyu Li, Xunhua Guo, Guoqing Chen
Journal of Systems Science and Systems Engineering (2024) Vol. 33, Iss. 4, pp. 475-493
Closed Access | Times Cited: 1

An Intelligent Adaptive Neuro-Fuzzy Inference System for Modeling Time-Series Customer Satisfaction in Product Design
Huimin Jiang, Farzad Sabetzadeh, Chen Zhang
Systems (2024) Vol. 12, Iss. 6, pp. 224-224
Open Access | Times Cited: 1

Exploring the decision model for tourism symbiosis of ancient villages and towns based on tourist reviews: A case study of Huaihua City in China
Chunxiao Xu, Yuanyuan Meng, Jing Wang, et al.
International Journal of Tourism Research (2024) Vol. 26, Iss. 4
Closed Access | Times Cited: 1

Extracting knowledge from customer reviews: an integrated framework for digital platform analytics
Anastasios Kyriakidis, Stelios Tsafarakis
International Transactions in Operational Research (2024)
Open Access | Times Cited: 1

RT-DIFTWD: A novel data-driven intuitionistic fuzzy three-way decision model with regret theory
Ruochen Li, Dun Liu, Yajie Huang
Information Sciences (2024), pp. 121471-121471
Closed Access | Times Cited: 1

Hydrogen energy storage technology selection through a cutting-edge probabilistic linguistic decision framework
R. Krishankumar, Fatih Ecer, Sema Kayapınar Kaya, et al.
Renewable energy focus (2024) Vol. 51, pp. 100642-100642
Closed Access | Times Cited: 1

Assessing social responsibility initiatives for public-private partnership success based on multi-criteria decision making: evidence from municipal solid waste management in Ghana
Emelia Asiedu-Ayeh, Guangyu Chen, Sandra Obiora, et al.
Journal of Environmental Planning and Management (2022) Vol. 66, Iss. 13, pp. 2713-2738
Closed Access | Times Cited: 7

Understanding Customer Opinion Change on Fresh Food E-Commerce Products and Services—Comparative Analysis before and during COVID-19 Pandemic
Yanlai Li, Zifan Shen, Cuiming Zhao, et al.
Sustainability (2024) Vol. 16, Iss. 7, pp. 2699-2699
Open Access | Times Cited: 1

A parametric distance-based outranking method for probabilistic linguistic multi-criteria decision-making problems
Pei Wang, Zhen Shen, Shuai Huang
Soft Computing (2023) Vol. 27, Iss. 12, pp. 8137-8152
Closed Access | Times Cited: 3

Poster: LLMs for online customer reviews analysis: oracles or tools? Experiments with GPT 3.5
Christian Morbidoni
(2023), pp. 1-4
Closed Access | Times Cited: 3

A Rice Security Risk Assessment Method Based on the Fusion of Multiple Machine Learning Models
Jiping Xu, Ziyi Wang, Xin Zhang, et al.
Agriculture (2022) Vol. 12, Iss. 6, pp. 815-815
Open Access | Times Cited: 4

Contributors of Brand Switching: The Mediating Role of Brand Image and Customer Satisfaction
Rameen Fatima, Usamah Iyyaz Billah
JISR management and social sciences & economics (2022) Vol. 20, Iss. 2
Open Access | Times Cited: 3

APPROACH TO ASSESSING EMOTIONAL SATISFACTION OF CLIENTS WITH SERVICES PROVIDED
Diana Bogdanova, A. I. Nuriakhmetov
Современные наукоемкие технологии (Modern High Technologies) (2024), Iss. №1 2024, pp. 8-15
Open Access

RETRACTED: An improved IPA approach driven by big data and its application to customer satisfaction research of energy-saving appliance
Xiuli Geng, Yuanhao Du, Shuyuan Cao, et al.
Journal of Intelligent & Fuzzy Systems (2024) Vol. 46, Iss. 4, pp. 9857-9871
Closed Access

Reaching heterogeneous group consensus with classification error for sorting medical emerging technology service providers
Yuanyuan Fu, Decui Liang, Alessio Ishizaka, et al.
Information Sciences (2024) Vol. 680, pp. 121173-121173
Closed Access

Improving Customer Engagement via Segmentation Empowered by Machine Learning
P. D. Mahendhiran, Harini Manickam, Bavana Sadhanantham, et al.
Kalpa publications in computing (2024) Vol. 19, pp. 206-194
Open Access

Modeling tourists preferences through online reviews: an UPL-PT-MULTIMOORA-EDAS group decision method for wellness scenic spots selection
Ruochen Li, Dun Liu, Qinxia Chen
International Journal of Machine Learning and Cybernetics (2024)
Closed Access

Multi-objective configuration optimization method based on antlion algorithm for customer-oriented modular process
Qianqian Zhang, Bo Fan, Lifan Sun
Journal of Intelligent & Fuzzy Systems (2024) Vol. 47, Iss. 3-4, pp. 265-277
Closed Access

Reimagining Multi-Criterion Decision Making by Data-Driven Methods Based on Machine Learning: A Literature Review
Huchang Liao, Yangpeipei He, Xueyao Wu, et al.
(2023)
Closed Access | Times Cited: 1

Sentiments analysis for intelligent customer service dialogue using hybrid word embedding and stacking ensemble
Chen Duan, Zhengwei Huang, Min Jintao, et al.
Soft Computing (2024) Vol. 28, Iss. 19, pp. 11619-11631
Closed Access

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