
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
How power distance affects online hotel ratings: The positive moderating roles of hotel chain and reviewers’ travel experience
Baojun Gao, Xiangge Li, Shan Liu, et al.
Tourism Management (2017) Vol. 65, pp. 176-186
Closed Access | Times Cited: 200
Baojun Gao, Xiangge Li, Shan Liu, et al.
Tourism Management (2017) Vol. 65, pp. 176-186
Closed Access | Times Cited: 200
Showing 26-50 of 200 citing articles:
Associations between travel and tourism competitiveness and culture
Sushant Kumar, Amandeep Dhir
Journal of Destination Marketing & Management (2020) Vol. 18, pp. 100501-100501
Open Access | Times Cited: 65
Sushant Kumar, Amandeep Dhir
Journal of Destination Marketing & Management (2020) Vol. 18, pp. 100501-100501
Open Access | Times Cited: 65
Posting reviews on OTAs: Motives, rewards and effort
Xianwei Liu, Zili Zhang, Rob Law, et al.
Tourism Management (2018) Vol. 70, pp. 230-237
Closed Access | Times Cited: 60
Xianwei Liu, Zili Zhang, Rob Law, et al.
Tourism Management (2018) Vol. 70, pp. 230-237
Closed Access | Times Cited: 60
Insights into TripAdvisor's online reviews: The case of Tehran's hotels
Ramina Khorsand, Majid Rafiee, Vahid Kayvanfar
Tourism Management Perspectives (2020) Vol. 34, pp. 100673-100673
Closed Access | Times Cited: 55
Ramina Khorsand, Majid Rafiee, Vahid Kayvanfar
Tourism Management Perspectives (2020) Vol. 34, pp. 100673-100673
Closed Access | Times Cited: 55
Using a Text Mining Approach to Hear Voices of Customers from Social Media toward the Fast-Food Restaurant Industry
Wen-Kuo Chen, Dalianus Riantama, Long‐Sheng Chen
Sustainability (2020) Vol. 13, Iss. 1, pp. 268-268
Open Access | Times Cited: 54
Wen-Kuo Chen, Dalianus Riantama, Long‐Sheng Chen
Sustainability (2020) Vol. 13, Iss. 1, pp. 268-268
Open Access | Times Cited: 54
Unravelling the effects of cultural differences in the online appraisal of hospitality and tourism services
Marcello M. Mariani, Matteo Borghi, Fevzi Okumuş
International Journal of Hospitality Management (2020) Vol. 90, pp. 102606-102606
Open Access | Times Cited: 51
Marcello M. Mariani, Matteo Borghi, Fevzi Okumuş
International Journal of Hospitality Management (2020) Vol. 90, pp. 102606-102606
Open Access | Times Cited: 51
A generalizable sentiment analysis method for creating a hotel dictionary: using big data on TripAdvisor hotel reviews
Sayeh Bagherzadeh, Sajjad Shokouhyar, Hamed Jahani, et al.
Journal of Hospitality and Tourism Technology (2021) Vol. 12, Iss. 2, pp. 210-238
Closed Access | Times Cited: 48
Sayeh Bagherzadeh, Sajjad Shokouhyar, Hamed Jahani, et al.
Journal of Hospitality and Tourism Technology (2021) Vol. 12, Iss. 2, pp. 210-238
Closed Access | Times Cited: 48
Exploring Bidirectional Performance of Hotel Attributes through Online Reviews Based on Sentiment Analysis and Kano-IPA Model
Yanyan Chen, Yumei Zhong, Sumin Yu, et al.
Applied Sciences (2022) Vol. 12, Iss. 2, pp. 692-692
Open Access | Times Cited: 36
Yanyan Chen, Yumei Zhong, Sumin Yu, et al.
Applied Sciences (2022) Vol. 12, Iss. 2, pp. 692-692
Open Access | Times Cited: 36
Exploring environmental concerns on digital platforms through big data: the effect of online consumers’ environmental discourse on online review ratings
Marcello M. Mariani, Matteo Borghi
Journal of Sustainable Tourism (2022) Vol. 31, Iss. 11, pp. 2592-2611
Open Access | Times Cited: 31
Marcello M. Mariani, Matteo Borghi
Journal of Sustainable Tourism (2022) Vol. 31, Iss. 11, pp. 2592-2611
Open Access | Times Cited: 31
Emotions for attention in online consumer reviews: the moderated mediating role of review helpfulness
Dapeng Xu, Qiang Ye, Hong Hong, et al.
Industrial Management & Data Systems (2022) Vol. 122, Iss. 3, pp. 729-751
Closed Access | Times Cited: 30
Dapeng Xu, Qiang Ye, Hong Hong, et al.
Industrial Management & Data Systems (2022) Vol. 122, Iss. 3, pp. 729-751
Closed Access | Times Cited: 30
Personalized managerial response and negative inconsistent review helpfulness: The mediating effect of perceived response helpfulness
Wangyan Jin, Yuangao Chen, Shuiqing Yang, et al.
Journal of Retailing and Consumer Services (2023) Vol. 74, pp. 103398-103398
Closed Access | Times Cited: 21
Wangyan Jin, Yuangao Chen, Shuiqing Yang, et al.
Journal of Retailing and Consumer Services (2023) Vol. 74, pp. 103398-103398
Closed Access | Times Cited: 21
Do submission devices influence online review ratings differently across different types of platforms? A big data analysis
Marcello M. Mariani, Matteo Borghi, Benjamin Laker
Technological Forecasting and Social Change (2023) Vol. 189, pp. 122296-122296
Open Access | Times Cited: 18
Marcello M. Mariani, Matteo Borghi, Benjamin Laker
Technological Forecasting and Social Change (2023) Vol. 189, pp. 122296-122296
Open Access | Times Cited: 18
Hotels’ environmentally-framed eWOM. The moderating role of environmental culture
David D’Acunto, Raffaele Filieri, Stefano Amato
Tourism Management (2023) Vol. 98, pp. 104776-104776
Open Access | Times Cited: 18
David D’Acunto, Raffaele Filieri, Stefano Amato
Tourism Management (2023) Vol. 98, pp. 104776-104776
Open Access | Times Cited: 18
The role of language in the online evaluation of hospitality service encounters: An empirical study
Marcello M. Mariani, Matteo Borghi, Sergey Kazakov
International Journal of Hospitality Management (2018) Vol. 78, pp. 50-58
Open Access | Times Cited: 58
Marcello M. Mariani, Matteo Borghi, Sergey Kazakov
International Journal of Hospitality Management (2018) Vol. 78, pp. 50-58
Open Access | Times Cited: 58
The view from above: the relevance of shared aerial drone videos for destination marketing
Uglješa Stankov, James Kennell, Alastair M. Morrison, et al.
Journal of Travel & Tourism Marketing (2019) Vol. 36, Iss. 7, pp. 808-822
Open Access | Times Cited: 45
Uglješa Stankov, James Kennell, Alastair M. Morrison, et al.
Journal of Travel & Tourism Marketing (2019) Vol. 36, Iss. 7, pp. 808-822
Open Access | Times Cited: 45
Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis
Shun Ying, Jin Hooi Chan, Xiaoguang Qi
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 10, pp. 3249-3269
Open Access | Times Cited: 45
Shun Ying, Jin Hooi Chan, Xiaoguang Qi
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 10, pp. 3249-3269
Open Access | Times Cited: 45
Online critical review classification in response strategy and service provider rating: Algorithms from heuristic processing, sentiment analysis to deep learning
Jianjun Zhu, Yung‐Chun Chang, Chih‐Hao Ku, et al.
Journal of Business Research (2020) Vol. 129, pp. 860-877
Closed Access | Times Cited: 45
Jianjun Zhu, Yung‐Chun Chang, Chih‐Hao Ku, et al.
Journal of Business Research (2020) Vol. 129, pp. 860-877
Closed Access | Times Cited: 45
Using online travel agent platforms to determine factors influencing hotel guest satisfaction
Elise Wong, S. Mostafa Rasoolimanesh, Saeed Pahlevan Sharif
Journal of Hospitality and Tourism Technology (2020) Vol. 11, Iss. 3, pp. 425-445
Closed Access | Times Cited: 44
Elise Wong, S. Mostafa Rasoolimanesh, Saeed Pahlevan Sharif
Journal of Hospitality and Tourism Technology (2020) Vol. 11, Iss. 3, pp. 425-445
Closed Access | Times Cited: 44
The Recommendation Method for Hotel Selection Under Traveller Preference Characteristics: A Cloud-Based Multi-Criteria Group Decision Support Model
Xiaokang Wang, Shenghui Wang, Hong‐yu Zhang, et al.
Group Decision and Negotiation (2021) Vol. 30, Iss. 6, pp. 1433-1469
Closed Access | Times Cited: 41
Xiaokang Wang, Shenghui Wang, Hong‐yu Zhang, et al.
Group Decision and Negotiation (2021) Vol. 30, Iss. 6, pp. 1433-1469
Closed Access | Times Cited: 41
To be similar or to be different? The effect of hotel managers’ rote response on subsequent reviews
Shan Liu, Na Wang, Baojun Gao, et al.
Tourism Management (2021) Vol. 86, pp. 104346-104346
Closed Access | Times Cited: 41
Shan Liu, Na Wang, Baojun Gao, et al.
Tourism Management (2021) Vol. 86, pp. 104346-104346
Closed Access | Times Cited: 41
Examining the Impact of eWOM-Triggered Customer-to-Customer Interactions on Travelers’ Repurchase and Social Media Engagement
Ernest Emeka Izogo, Mercy Mpinganjira, Heikki Karjaluoto, et al.
Journal of Travel Research (2021) Vol. 61, Iss. 8, pp. 1872-1894
Open Access | Times Cited: 40
Ernest Emeka Izogo, Mercy Mpinganjira, Heikki Karjaluoto, et al.
Journal of Travel Research (2021) Vol. 61, Iss. 8, pp. 1872-1894
Open Access | Times Cited: 40
Impact of Anonymity on Consumers' Online Reviews
Lingfei Deng, Wenjun Sun, Dapeng Xu, et al.
Psychology and Marketing (2021) Vol. 38, Iss. 12, pp. 2259-2270
Closed Access | Times Cited: 38
Lingfei Deng, Wenjun Sun, Dapeng Xu, et al.
Psychology and Marketing (2021) Vol. 38, Iss. 12, pp. 2259-2270
Closed Access | Times Cited: 38
Asymmetric relationship between customer sentiment and online hotel ratings: the moderating effects of review characteristics
Xiaofan Lai, Fan Wang, Xinrui Wang
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 6, pp. 2137-2156
Closed Access | Times Cited: 37
Xiaofan Lai, Fan Wang, Xinrui Wang
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 6, pp. 2137-2156
Closed Access | Times Cited: 37
Asymmetrical Influences of Service Robots’ Perceived Performance on Overall Customer Satisfaction: An Empirical Investigation Leveraging Online Reviews
Matteo Borghi, Marcello M. Mariani
Journal of Travel Research (2023) Vol. 63, Iss. 5, pp. 1086-1111
Open Access | Times Cited: 15
Matteo Borghi, Marcello M. Mariani
Journal of Travel Research (2023) Vol. 63, Iss. 5, pp. 1086-1111
Open Access | Times Cited: 15
The impact of service robots on customer satisfaction online ratings: The moderating effects of rapport and contextual review factors
Matteo Borghi, Marcello M. Mariani, Rodrigo Perez‐Vega, et al.
Psychology and Marketing (2023) Vol. 40, Iss. 11, pp. 2355-2369
Open Access | Times Cited: 14
Matteo Borghi, Marcello M. Mariani, Rodrigo Perez‐Vega, et al.
Psychology and Marketing (2023) Vol. 40, Iss. 11, pp. 2355-2369
Open Access | Times Cited: 14
Who is sharing green eWOM? Big data evidence from the travel and tourism industry
David D’Acunto, Raffaele Filieri, Stefano Amato
Journal of Sustainable Tourism (2024) Vol. 32, Iss. 11, pp. 2380-2402
Closed Access | Times Cited: 5
David D’Acunto, Raffaele Filieri, Stefano Amato
Journal of Sustainable Tourism (2024) Vol. 32, Iss. 11, pp. 2380-2402
Closed Access | Times Cited: 5