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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Trust theory and customer services research: theoretical review and synthesis
Neve Isaeva, Kira Gruenewald, Mark N. K. Saunders
Service Industries Journal (2020) Vol. 40, Iss. 15-16, pp. 1031-1063
Closed Access | Times Cited: 46

Showing 26-50 of 46 citing articles:

Repairing political trust in Tunisia
Malek Sghaier, Hamida Skandrani, Julie Robson
Qualitative Market Research An International Journal (2021) Vol. 24, Iss. 4, pp. 497-520
Open Access | Times Cited: 4
Understanding the Constructs Related to Customer Experience in Online Stores
Mariana Prisco, Paulo Botelho Pires, Catarina Delgado, et al.
Springer proceedings in earth and environmental sciences (2024), pp. 431-450
Closed Access
The Influence of Corporate Social Responsibility and Customer Retention on Customer Relationship Management Performance with the Mediating Effect of Customer Trust in SMEs of Ningxia Province, China
YANG JIE, Nurkhalida Makmor, Asad Ur Rehman
Journal of Ecohumanism (2024) Vol. 3, Iss. 4, pp. 3186-3200
Open Access
Can relationship marketing of youth hostels nudge customer engagement?
Yingchuan Wang, Cody Yu‐Ling Hsiao, Yinai Zhong, et al.
Journal Of Vacation Marketing (2024)
Closed Access
Service virtuousness: implementing the very best of human qualities in service delivery
Dana Yagil
Journal of service management (2024) Vol. 35, Iss. 5, pp. 653-677
Closed Access
Blockchain-based food traceability system and pro-environmental consumption: A moderated mediation model of technology anxiety and trust in organic food product
Cong Doanh Duong, Thi Van Hoa Tran, Thanh Hieu Nguyen, et al.
Digital Business (2024) Vol. 4, Iss. 2, pp. 100095-100095
Open Access
Enhancing organic product purchases: A study on environmental and novelty consciousness, trust, and the mediating role of word-of-mouth among organic sea salted fish consumers in Maumere, Sikka Regency-Indonesia
Abdul Majid, Amiartuti Kusmaningtyas, Ida Bagus Cempena
Edelweiss Applied Science and Technology (2024) Vol. 8, Iss. 6, pp. 9579-9591
Open Access
Navigating the Post-Pandemic Era: The Mediating Role of Relationship Quality and Perceived Value on Cruise Passengers’ E-WOM in Taiwan
Xiyu Zhang, Min-Yen Chang, Mengqi Rong, et al.
Sustainability (2023) Vol. 15, Iss. 19, pp. 14416-14416
Open Access | Times Cited: 1
Interprofessional nursing education and the role of swift trust and task conflict in team creativity: the mediating role of team interactive behaviors
Shaikhah Rashed Alabdouli, Hajer Mousa Alriyami, Syed Zamberi Ahmad, et al.
Journal of Health Organization and Management (2023) Vol. 37, Iss. 8, pp. 505-525
Closed Access | Times Cited: 1
Factors influencing the competitiveness of Polish enterprises from the consumer’s perspective
Anna Wolak-Tuzimek
Scientific Papers of Silesian University of Technology Organization and Management Series (2023) Vol. 2023, Iss. 181, pp. 653-669
Open Access | Times Cited: 1
Your Retailer Needs You: Retaillance and its Marketing Implications
Nada Elnahla
(2021)
Open Access | Times Cited: 2
Merak Port Customer Loyalty
Sohwa Rizkia Rizal, Agung Kresnamurti Rivai, Rahmi Rahmi
Jambura Science of Management (2022) Vol. 4, Iss. 1, pp. 10-28
Open Access | Times Cited: 1
Trust Evaluation Method of E-Commerce Enterprises with High-Involvement Experience Products
Kun Liang, He Jun, Peng Wu
Sustainability (2022) Vol. 14, Iss. 23, pp. 15562-15562
Open Access | Times Cited: 1
Influencers of Automation in Retail Banking in UAE
Umesh Kothari, A. Seetharaman
TENCON 2021 - 2021 IEEE Region 10 Conference (TENCON) (2022), pp. 1-6
Closed Access | Times Cited: 1
Changes in Consumer Behaviors During the Pandemic and Virtual Strategies for Acquiring and Keeping Customers
Mustafa Şehirli
Advances in human resources management and organizational development book series (2021), pp. 176-194
Closed Access | Times Cited: 1
Understand Delegates Risk Attitudes and Behaviour: The Moderating Effect of Trust in COVID-19 Vaccination
Songhong Chen, Jian Ming Luo
International Journal of Environmental Research and Public Health (2023) Vol. 20, Iss. 5, pp. 3936-3936
Open Access
The Public’s Perception of the Operating Standards of the Jamaica Defence Force (JDF): A Quantitative Inquiry
Paul Andrew Bourne, Caroline McLean, Vincent M.S. Peterkin, et al.
International Journal of Social Service and Research (2023) Vol. 3, Iss. 5, pp. 1092-1107
Open Access
Buyer / Seller Relationship in the Services Sector at the Bottom of the Pyramid: A Commitment-Trust Theory Perspective
Bianca Tjizumaue
International Journal of Innovation and Economic Development (2023) Vol. 9, Iss. 5, pp. 16-27
Open Access
Descriptive Dimensions of Brand Equity in Service Sector of Pakistan: A Literature Review
Masood Hassan, Muhammad Adnan Bashir, Muhammad Azeem Qureshi
NICE Research Journal (2020) Vol. 13, Iss. 4, pp. 147-177
Closed Access
Güven Teorisi Kapsamında Çevrimiçi Fayda ve Riskin Web Sitesinin Değerine Etkisinde Siteye Güvenin Aracı, Riskin Düzenleyici Etkileri
İbrahim Durmuş, Emel Yıldız
The Journal of International Scientific Researches (2022) Vol. 7, Iss. 1, pp. 34-56
Open Access
Who trusts whom? The case of immigrant service professionals
Tali Seger-Guttmann, Karin Amit
Service Industries Journal (2021) Vol. 44, Iss. 1-2, pp. 1-21
Closed Access
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