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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Have an omnichannel seamless interaction experience! Dimensions and effect on consumer satisfaction
Paula Rodríguez–Torrico, Lauren Trabold, Sonia San Martín Gutiérrez, et al.
Journal of Marketing Management (2020) Vol. 36, Iss. 17-18, pp. 1731-1761
Open Access | Times Cited: 60

Showing 26-50 of 60 citing articles:

Unlocking the potential of NFTs in branding: An exploration of NFT-based brand experience
Wenjie Li, Graciela Corral de Zubielqui, Sally Rao Hill
Journal of Retailing and Consumer Services (2025) Vol. 85, pp. 104313-104313
Open Access
Omnichannel marketing: a systematic review and research agenda
A. Mansurali, Gladys Stephen, Dharun Kasilingam, et al.
The International Review of Retail Distribution and Consumer Research (2024) Vol. 34, Iss. 5, pp. 616-645
Closed Access | Times Cited: 3
From digital touchpoints to digital journeys: How shopping mindsets influence appraisal of omnichannel journeys
Aisha Muthaffar, Sonia Vilches‐Montero, Renzo Bravo-Olavarria
International Journal of Information Management (2024) Vol. 77, pp. 102778-102778
Open Access | Times Cited: 2
A comprehensive analysis of presence, seamlessness, and player responses in metaverse gaming
Hyeon Jo, Jae Kwang Lee
Computers in Human Behavior (2024) Vol. 159, pp. 108345-108345
Closed Access | Times Cited: 2
Determinants of the continuance use of smart shopping carts: Findings from PLS-SEM and NCA
K. Mohamed Jasim
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 104038-104038
Closed Access | Times Cited: 2
Omnichannel retailing strategy: a systematic review
Aregu Asmare, Shimelis Zewdie
The International Review of Retail Distribution and Consumer Research (2021), pp. 1-22
Closed Access | Times Cited: 15
Demystifying the Combined Effect of Consistency and Seamlessness on the Omnichannel Customer Experience: A Polynomial Regression Analysis
Wei Gao, Ning Jiang
Journal of theoretical and applied electronic commerce research (2024) Vol. 19, Iss. 1, pp. 232-248
Open Access | Times Cited: 2
Localised multiple channel distribution strategies of luxury fashion retailers – evidence from China
Huifeng Bai, Jin Shi, Peng Song, et al.
Journal of Fashion Marketing and Management (2024) Vol. 28, Iss. 6, pp. 1151-1169
Open Access | Times Cited: 2
The scope and intensity of personalised omnichannel customer journeys: a conceptualisation integrating experts’ and consumers’ perspectives
Marco Weippert
Journal of Marketing Management (2024) Vol. 40, Iss. 11-12, pp. 877-909
Open Access | Times Cited: 2
Determinants of continuous usage intention of branded apps in omni-channel retail environment: Comparison between experience-oriented and transaction-oriented apps
Lixia Jiang, Shenglan Yang, Qing Tang, et al.
Data Science and Management (2024) Vol. 7, Iss. 3, pp. 197-205
Open Access | Times Cited: 1
Navigating the Digital Era: Exploring Consumer Behavior Across Multiple Channels: A Review and Research Agenda
Paula Rodríguez–Torrico, Sonia San Martín Gutiérrez, Rebeca San José Cabezudo
Emerald Publishing Limited eBooks (2024), pp. 211-229
Closed Access | Times Cited: 1
Omni-channel strategy in the digital retail environment
Dessy Yunita, Mohamad Adam, Zakaria Wahab, et al.
IntechOpen eBooks (2024)
Closed Access | Times Cited: 1
Understanding the complexities of omnichannel retailing through a service-dominant logic framework: exploring the role of digitalization in the retail ecosystem
Samantha Gibson, Andrew J. Dahl, Maxwell K. Hsu, et al.
The International Review of Retail Distribution and Consumer Research (2024) Vol. 34, Iss. 5, pp. 669-702
Closed Access | Times Cited: 1
The role of value co-creation on retailer loyalty and omni-channel shopping frequency
Nur Kesenduran, Işık Özge Yumurtaci Hüseyinoğlu, Gizem Erboz
International Journal of Retail & Distribution Management (2024) Vol. 52, Iss. 5, pp. 580-595
Closed Access | Times Cited: 1
Effects of channel integration on the omnichannel customer experience
José Antonio Balbín Buckley, Percy Marquina Feldman
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 1
A Maturity Model for Omnichannel Adoption in Health Care Institutions
Ailton Moreira, Francini Hak, Manuel Filipe Santos
Heliyon (2024) Vol. 10, Iss. 19, pp. e38526-e38526
Open Access | Times Cited: 1
Reassessing customer trust and privacy concerns in omnichannel customer experience
Hadiqa Riaz, Hassaan Ahmed, Abdul Bashiru Jibril
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 1
The role of proximity in omnichannel customer experience: a service logic perspective
Ilaria Dalla Pozza
Journal of service management (2022) Vol. 33, Iss. 4/5, pp. 774-786
Closed Access | Times Cited: 5
FACTORS DRIVING GENERATION Z'S USE OF ONLINE FOOD DELIVERY SERVICE AT THE END OF PANDEMIC
Amelda Pramezwary, Kevin Gustian Yulius, Vinka P Viensa, et al.
Jurnal Manajemen Perhotelan (2023) Vol. 9, Iss. 2, pp. 101-112
Open Access | Times Cited: 2
A Maturity Model for Omnichannel Adoption in Health Care Institutions
Ailton Moreira, Francini Hak, Manuel Filipe Santos
(2023)
Closed Access | Times Cited: 1
A value-driven touchpoints strategy for managing the customer experience process
Mehir Kumar Baidya, Bipasha Maity, Susobhan Goswami
Business Process Management Journal (2023) Vol. 29, Iss. 7, pp. 2147-2166
Closed Access | Times Cited: 1
Influences of omnichannel integration and value congruence on customer patronage: the flow theory perspective
Lin Liu, Yang Li, Hefu Liu, et al.
Journal of Marketing Management (2023) Vol. 40, Iss. 1-2, pp. 151-182
Closed Access | Times Cited: 1
The Right Tool for the Right Job: Identifying Relevant Touchpoints to Achieve Seamlessness in the Fashion Sector
Giada Salvietti, Marco Ieva
Springer eBooks (2024), pp. 135-154
Closed Access
The Effects of Livestreaming and Online Shopping Integration on Buyers’ Online Omnichannel Transaction Experience
Isaac Owusu Asante, Yushi Jiang, Xiao Luo
Journal of Business-to-Business Marketing (2024) Vol. 31, Iss. 4, pp. 447-470
Closed Access
The dimensions of phygital autonomy: losing some, gaining some
Yonathan Silvain Roten, Régine Vanheems
Journal of Marketing Management (2024) Vol. 40, Iss. 11-12, pp. 996-1029
Closed Access

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