OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Introducing the socialbot: a novel touchpoint along the young adult customer journey
Carolyn Wilson‐Nash, Amy Goode, Alice Currie
European Journal of Marketing (2020) Vol. 54, Iss. 10, pp. 2621-2643
Open Access | Times Cited: 38
Carolyn Wilson‐Nash, Amy Goode, Alice Currie
European Journal of Marketing (2020) Vol. 54, Iss. 10, pp. 2621-2643
Open Access | Times Cited: 38
Showing 26-50 of 38 citing articles:
Artificial Intelligence and Internet of Things: Revolutionizing the implementation of Customer Relationship Management
Chandra Prakash Gupta, V.V. Ravi Kumar
(2022), pp. 60-66
Closed Access | Times Cited: 4
Chandra Prakash Gupta, V.V. Ravi Kumar
(2022), pp. 60-66
Closed Access | Times Cited: 4
Chatbot Service: An Integrated Framework of the Customer Journey and Experiential Quality
Wei‐Lun Chang, Wei-Jou Hsiao
(2024)
Closed Access
Wei‐Lun Chang, Wei-Jou Hsiao
(2024)
Closed Access
BOTS EM REDES SOCIAIS
Amanda de Sousa Martinez de Freitas
Perspectivas Sociais (2024) Vol. 9, Iss. 02, pp. 31-57
Open Access
Amanda de Sousa Martinez de Freitas
Perspectivas Sociais (2024) Vol. 9, Iss. 02, pp. 31-57
Open Access
Use of Artificial Intelligence as a Mechanism to Evaluate Costumer Experience. Literature Review
Fabián Silva-Aravena, Jenny Morales, Paula Sáez, et al.
Lecture notes in computer science (2024), pp. 338-354
Closed Access
Fabián Silva-Aravena, Jenny Morales, Paula Sáez, et al.
Lecture notes in computer science (2024), pp. 338-354
Closed Access
Çevrimiçi perakendecilikte sohbet robotu kullanımında etkileşim, güven antropomorfizm ve kullanım seviyesinin müşteri memnuniyetine etkisi
Keti Ventura, Tuğberk Karabaşak
İktisadi ve İdari Bilimler Fakültesi Dergisi (2024)
Open Access
Keti Ventura, Tuğberk Karabaşak
İktisadi ve İdari Bilimler Fakültesi Dergisi (2024)
Open Access
Research on the Influence of AI Customer Service Communication Style on User’s Reuse Intention
蕊 郭
E-Commerce Letters (2024) Vol. 13, Iss. 03, pp. 8885-8893
Closed Access
蕊 郭
E-Commerce Letters (2024) Vol. 13, Iss. 03, pp. 8885-8893
Closed Access
Social Media Monitoring, Measurement, Analysis and Big Data
Karen E. Sutherland
(2024), pp. 177-237
Closed Access
Karen E. Sutherland
(2024), pp. 177-237
Closed Access
Facebook and Consumer Research: A Review, AI ‐Driven Thematic Visualisation, and Research Agenda
Moulik Zaveri, Violetta Wilk
International Journal of Consumer Studies (2024) Vol. 48, Iss. 6
Open Access
Moulik Zaveri, Violetta Wilk
International Journal of Consumer Studies (2024) Vol. 48, Iss. 6
Open Access
EXPERIÊNCIA DO CONSUMIDOR E INTELIGÊNCIA ARTIFICIAL: UMA REVISÃO DA LITERATURA
Carla Christina Ravaneda da Costa, Cássia Rita Pereira da Veiga, Claudimar Pereira da Veiga
Desafio Online (2022) Vol. 10, Iss. 3
Open Access | Times Cited: 2
Carla Christina Ravaneda da Costa, Cássia Rita Pereira da Veiga, Claudimar Pereira da Veiga
Desafio Online (2022) Vol. 10, Iss. 3
Open Access | Times Cited: 2
Integrated marketing communication through digital channels in context of Generation Z in Slovakia
Peter Drábik, Dominika Škerlíková, Katarína Ožvoldová, et al.
Deleted Journal (2023), pp. 48-60
Open Access
Peter Drábik, Dominika Škerlíková, Katarína Ožvoldová, et al.
Deleted Journal (2023), pp. 48-60
Open Access
Service Design in einer digitalisierten Omnikanalwelt: von Kundenreisen und der Möglichkeit zu scheitern
Andreas Schöler
Springer eBooks (2022), pp. 211-233
Closed Access
Andreas Schöler
Springer eBooks (2022), pp. 211-233
Closed Access
Some Have Other Crisis Concerns: Antecedents of Anxiety while Grocery Shopping
Katrin Zulauf, Ralf Wagner
Management Dynamics in the Knowledge Economy (2022) Vol. 10, Iss. 1, pp. 1-18
Open Access
Katrin Zulauf, Ralf Wagner
Management Dynamics in the Knowledge Economy (2022) Vol. 10, Iss. 1, pp. 1-18
Open Access
Artificial Intelligence in the B2C Service Sector – A Literature Review
Maria Madlberger
Forum Dienstleistungsmanagement (2021), pp. 53-80
Closed Access
Maria Madlberger
Forum Dienstleistungsmanagement (2021), pp. 53-80
Closed Access
