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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Service robots and COVID-19: exploring perceptions of prevention efficacy at hotels in generation Z
Jaime Romero, Nora Lado
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 11, pp. 4057-4078
Open Access | Times Cited: 112

Showing 26-50 of 112 citing articles:

The dark side of robot usage for hotel employees: An uncertainty management perspective
Su-Ying Pan, Yangpeng Lin, Jose Weng Chou Wong
Tourism Management (2024) Vol. 106, pp. 104994-104994
Closed Access | Times Cited: 12
The role of digital skills in the acceptance of artificial intelligence
Vanja Vitezić, Marko Perić
Journal of Business and Industrial Marketing (2024) Vol. 39, Iss. 7, pp. 1546-1566
Closed Access | Times Cited: 10
Can AI robots foster social inclusion? Exploring the role of immersive augmentation in hospitality
Héctor González‐Jiménez, Diego Costa Pinto
International Journal of Contemporary Hospitality Management (2024) Vol. 36, Iss. 11, pp. 3889-3905
Closed Access | Times Cited: 8
Smile to pay: predicting continuous usage intention toward contactless payment services in the post-COVID-19 era
Crystal T. Lee, Ling-Yen Pan
International Journal of Bank Marketing (2022) Vol. 41, Iss. 2, pp. 312-332
Closed Access | Times Cited: 36
Deep learning in hospitality and tourism: a research framework agenda for future research
Aniekan Essien, Godwin Chukwukelu
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 12, pp. 4480-4515
Open Access | Times Cited: 33
Indian customers’ acceptance of service robots in restaurant services
Smriti Pande, Kriti Priya Gupta
Behaviour and Information Technology (2022) Vol. 42, Iss. 12, pp. 1946-1967
Closed Access | Times Cited: 31
Hotel robots: an exploratory study of Generation Z customers in China
Yujia Chen, Tao Xue, Aarni Tuomi, et al.
Tourism Review (2022) Vol. 77, Iss. 5, pp. 1262-1275
Open Access | Times Cited: 31
Attracting Generation Z talents to the hospitality industry through COVID CSR practices
Sun Jie, Xi Yu Leung, Huiying Zhang, et al.
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 4, pp. 1587-1606
Closed Access | Times Cited: 29
Anthropomorphize service robots: the role of human nature traits
Linxiang Lv, Minxue Huang, Ruyao Huang
Service Industries Journal (2022) Vol. 43, Iss. 3-4, pp. 213-237
Closed Access | Times Cited: 29
Avatar-mediated service encounters: impacts and research agenda
Kentaro Watanabe, Bach Q. Ho
Service Industries Journal (2023) Vol. 43, Iss. 3-4, pp. 134-153
Closed Access | Times Cited: 22
Tourist acceptance of robot chefs in gastronomy experiences: A behavioural reasoning perspective
Dan Huang, Xin Jin, Jia-Hui Huang, et al.
Tourism Management Perspectives (2023) Vol. 48, pp. 101172-101172
Closed Access | Times Cited: 21
Past, present, and future of anthropomorphism in hospitality & tourism: conceptualization and systematic review
Rehan Husain, Vir Ved Ratna, Anupam Saxena
Journal of Hospitality Marketing & Management (2023) Vol. 32, Iss. 8, pp. 1077-1125
Closed Access | Times Cited: 18
Top quality hotel managers' perspectives on smart technologies: an exploratory study
Yenal Yağmur, Altan Demirel, Gül Damla Kılıç
Journal of Hospitality and Tourism Insights (2023) Vol. 7, Iss. 3, pp. 1501-1531
Closed Access | Times Cited: 17
Factors affecting innovation resistance of fast-food employees’ usage intention of robots: an integrative perspective
Salman Khan, Shafaqat Mehmood
Journal of Hospitality and Tourism Insights (2024) Vol. 7, Iss. 3, pp. 1456-1474
Closed Access | Times Cited: 6
Understanding trust and rapport in hotel service encounters: extending the service robot acceptance model
Xiaoxiao Song, Huimin Gu, Xiaodie Ling, et al.
Journal of Hospitality and Tourism Technology (2024)
Closed Access | Times Cited: 6
Understanding generation Z consumers’ revisit intentions to robotic service restaurants
Kriti Priya Gupta, Smriti Pande
Young Consumers Insight and Ideas for Responsible Marketers (2023) Vol. 24, Iss. 3, pp. 331-351
Closed Access | Times Cited: 16
Consumers’ Brand Experiences With Robotic Service Failures: Modeling Appraisal, Attribution, and Psychological Reactance
Hyejo Hailey Shin, Vincent Wing Sun Tung, Miyoung Jeong
Journal of Hospitality & Tourism Research (2024)
Open Access | Times Cited: 5
Luxury hotel technology trends: a multigenerational analysis
Lisa Cain, Trishna G. Mistry, Shenee Douglas, et al.
International Journal of Contemporary Hospitality Management (2024) Vol. 36, Iss. 12, pp. 4031-4054
Closed Access | Times Cited: 5
Digital transformation in the hospitality industry: A bibliometric review from 2000 to 2023
Xuerong Peng, Jiajia Zhu, Seoki Lee, et al.
International Journal of Hospitality Management (2024) Vol. 120, pp. 103761-103761
Closed Access | Times Cited: 5
Hospitality in the age of Gen Z: a critical reflection on evolving customer and workforce expectations
Siamak Seyfi, Tan Vo‐Thanh, Mustafeed Zaman
International Journal of Contemporary Hospitality Management (2024)
Closed Access | Times Cited: 5
How do consumers engage with proactive service robots? The roles of interaction orientation and corporate reputation
Dongmei Li, Canmian Liu, Lishan Xie
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 11, pp. 3962-3981
Closed Access | Times Cited: 22
How Does COVID-19 Risk Perception Affect Wellness Tourist Intention: Findings on Chinese Generation Z
Chaojun Li, Xinjia Huang
Sustainability (2022) Vol. 15, Iss. 1, pp. 141-141
Open Access | Times Cited: 19
Can robots recover a service using interactional justice as employees do? A literature review-based assessment
Mathieu Lajante, David Remisch, Nikita Dorofeev
Service Business (2023) Vol. 17, Iss. 1, pp. 315-357
Open Access | Times Cited: 11
Human or AI robot? Who is fairer on the service organizational frontline
Xiaolong Wu, Shuhua Li, Yonglin Guo, et al.
Journal of Business Research (2024) Vol. 181, pp. 114730-114730
Closed Access | Times Cited: 4
Understanding Gen Z shoppers' interaction with customer-service robots: a cognitive-affective-normative perspective
Christian Nedu Osakwe, David Říha, Islam Elgammal, et al.
International Journal of Retail & Distribution Management (2024) Vol. 52, Iss. 13, pp. 103-120
Open Access | Times Cited: 4

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