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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

AI-powered touch points in the customer journey: a systematic literature review and research agenda
HE Ai-zhong, Yu Zhang
Journal of Research in Interactive Marketing (2022) Vol. 17, Iss. 4, pp. 620-639
Closed Access | Times Cited: 47

Showing 26-50 of 47 citing articles:

Cashier-free checkout system: to improve in-store shopping experience
Shiv Ratan Agrawal, Divya Mittal
International Journal of Retail & Distribution Management (2024) Vol. 52, Iss. 5, pp. 612-625
Closed Access | Times Cited: 1
Can (A)I Arouse You? The Impact of AI Services on Consumer Pro-Environmental Behavior
Biyu Guan, Xin Li, Zhenshuo Luo, et al.
Journal of Hospitality & Tourism Research (2024)
Closed Access | Times Cited: 1
Elevating Performance for Enhancing AI-Powered Humanoid Robots Through Innovation
Krishnamohan Reddy Kunduru, Yagya Dutta Dwivedi, R. Aruna, et al.
Advances in computational intelligence and robotics book series (2024), pp. 85-119
Closed Access | Times Cited: 1
Is Smarter Better? A Moral Judgment Perspective on Consumer Attitudes about Different Types of AI Services
Q.C. Fan, Yan Dai, Wen Xue
Journal of theoretical and applied electronic commerce research (2024) Vol. 19, Iss. 3, pp. 1637-1659
Open Access | Times Cited: 1
Harnessing AI for Next-Generation Service Marketing
S. C. Vetrivel, V. P. Arun, T. P. Saravanan, et al.
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 265-298
Closed Access | Times Cited: 1
A Study on Information Search Behavior Using AI-Powered Engines: Evidence From Chatbots on Online Shopping Platforms
Van Kien Pham, Thuy Dung Pham Thi, Nam Tien Duong
SAGE Open (2024) Vol. 14, Iss. 4
Open Access | Times Cited: 1
Unravelling the customer journey: A conceptual framework and research agenda
Cristina Mele, Linda D. Hollebeek, Irene Di Bernardo, et al.
Technological Forecasting and Social Change (2024) Vol. 211, pp. 123916-123916
Open Access | Times Cited: 1
Impact of multidimensional presence on user well-being in metaverse communities
Arslan Rafi, Sanjit Kumar Roy, Mohsin Abdur Rehman, et al.
Decision Support Systems (2024) Vol. 189, pp. 114382-114382
Open Access | Times Cited: 1
Artificial Intelligence Trends and Perceptions
Tariro S. Munyengeterwa, Melanie B. Richards, Joel B. Eaton
Advances in environmental engineering and green technologies book series (2023), pp. 88-120
Closed Access | Times Cited: 2
Dynamic Communities: A Novel Recommendation Approach for Individuals and Groups
Sabrine Ben Abdrabbah, Sabrine Mallek, Nahla Ben Amor
Lecture notes in computer science (2024), pp. 187-201
Closed Access
Chatbot Service: An Integrated Framework of the Customer Journey and Experiential Quality
Wei‐Lun Chang, Wei-Jou Hsiao
(2024)
Closed Access
Look Who’s Talking Now: The Effects of Pre-recorded and AI-generated Synthetic Brand Voices on Brand Anthropomorphism and Brand Equity
Lino Knödler, Christian Rudeloff
Journal of Creative Communications (2024)
Closed Access
Exploring AI’s Role in Literature Searching: Traditional Methods Versus AI-Based Tools in Analyzing Topical E-Commerce Themes
Przemysław Tomczyk, Philipp Brüggemann, Niklas Mergner, et al.
Springer proceedings in business and economics (2024), pp. 141-148
Closed Access
Innovative Approaches to Market Segmentation Using AI in Emerging Economies
S. C. Vetrivel, T. P. Saravanan, V. P. Arun, et al.
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 343-374
Closed Access
Examining Transformational Leadership: A Thematic and Bibliometric Literature Review
Thi Ngoc Thuy Vo, Truc Vi Ho, Trong Nhan Phan
Prosiding Seminar Nasional Forum Manajemen Indonesia - e-ISSN 3026-4499 (2024) Vol. 2, pp. 559-572
Open Access
Customer Acceptance of Artificial Intelligence in Healthcare: A Systematic Literature Review and Proposition of Conceptual Framework for Future Research
Ajay Kumar, Daruri Venkata Srinivas Ku, P. C. Sinha, et al.
Research Square (Research Square) (2024)
Closed Access
Determinants of Consumer Intention to Adopt Medical Ai in an Emerging Economy: The Role of Self-Concept and Initial Trust
Hoang Minh DAO, Linh Nguyen, Linh Dan Dang Duong, et al.
(2024)
Closed Access
How AI Influences Marketing From the Consumer Perspective
Francisca Gonçalves Azevedo, Francisca Santos Santos Oliveira, Katharina Thielen, et al.
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 35-58
Closed Access
Explainable AI in business: Trends & future scope
Swati Sharma
AIP conference proceedings (2024) Vol. 3232, pp. 050011-050011
Closed Access
Communication design logics and innovation management
Stephan Ludwig, Dennis Herhausen, Luigi M. De Luca, et al.
Journal of Product Innovation Management (2024)
Open Access
Transforming Personalized Travel Recommendations: Integrating Generative AI with Personality Models
Erke Arıbaş, Evren Dağlarlı
Electronics (2024) Vol. 13, Iss. 23, pp. 4751-4751
Open Access
The Impact of AI on Trends, Design, and Consumer Behavior
Ali Yazdani, Shoaleh Darbani
(2023) Vol. 1, Iss. 4, pp. 4-10
Open Access | Times Cited: 1
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