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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Customer value co-creation over the relationship life cycle
Jesús Cambra‐Fierro, Iguácel Melero‐Polo, F. Javier Sesé
Journal of Service Theory and Practice (2018) Vol. 28, Iss. 3, pp. 336-355
Closed Access | Times Cited: 61

Showing 26-50 of 61 citing articles:

User communities: from nice-to-have to must-have
Joana Costa, Inês Amorim, Jo�ão Reis, et al.
Journal of Innovation and Entrepreneurship (2023) Vol. 12, Iss. 1
Open Access | Times Cited: 7
How gamified online loyalty programs enable and facilitate value co-creation: a case study within a sports-related service context
Frederic Dreher, Tim Ströbel
Journal of Service Theory and Practice (2023) Vol. 33, Iss. 5, pp. 671-696
Closed Access | Times Cited: 7
Role of commercial friendship, initiation and co-creation types
James A. Busser, Lenna V. Shulga
Journal of Service Theory and Practice (2019) Vol. 29, Iss. 4, pp. 488-512
Closed Access | Times Cited: 18
Barriers analysis for customer resource contribution in value co-creation for service industry using interpretive structural modeling
Ranjit Roy Ghatak
Journal of Modelling in Management (2020) Vol. 15, Iss. 3, pp. 1137-1166
Closed Access | Times Cited: 17
Effects of relational embeddedness on users' intention to participate in value co-creation of social e-commerce platforms
Liang Xiao, Jiawei Wang, Xinyu Wei
Journal of Research in Interactive Marketing (2023) Vol. 18, Iss. 3, pp. 410-429
Closed Access | Times Cited: 6
Can gamified e-service quality improve customer value co-creation and relationship quality in e-retailing?
Reihaneh Alsadat Tabaeeian, Majid Mohammad Shafiee, Azarnoush Ansari
International Journal of Quality and Service Sciences (2024) Vol. 16, Iss. 2, pp. 145-166
Closed Access | Times Cited: 2
Standardized vs. customized firm-initiated interactions: Their effect on customer gratitude and performance in a B2B context
Miguel Á. Ruz-Mendoza, Andreea Trifu, Jesús Cambra‐Fierro, et al.
Journal of Business Research (2021) Vol. 133, pp. 341-353
Closed Access | Times Cited: 13
Redesigning loyalty marketing for a better world: the impact of green loyalty programs on perceived value
Michaël Flacandji, Juliette Passebois‐Ducros, Marco Ieva
Journal of Service Theory and Practice (2023) Vol. 33, Iss. 4, pp. 465-487
Closed Access | Times Cited: 5
Managing customer relationships in emerging markets
Sanjaya Singh Gaur, Russel Kingshott, Piyush Sharma
Journal of Service Theory and Practice (2019) Vol. 29, Iss. 5/6, pp. 592-609
Open Access | Times Cited: 13
Translating Transformational Leadership and Organizational Innovativeness Into Creative Customer Behavior: Underlying Processes and Boundary Conditions
Taeshik Gong, Luana Nanu, Linh Ha Le, et al.
Cornell Hospitality Quarterly (2023) Vol. 64, Iss. 4, pp. 436-453
Closed Access | Times Cited: 4
Improving Blood Donor Retention and Donor Relationships with Past Donation Use Appeals
Edlira Shehu, Besarta Veseli, Michel Clément, et al.
Journal of Service Research (2023) Vol. 27, Iss. 3, pp. 346-363
Open Access | Times Cited: 4
Value co-creation or value co-destruction: co-production and its double-sided effect
Li‐Wei Wu, Ellen Rouyer, Chung-Yu Wang
International Journal of Bank Marketing (2022) Vol. 40, Iss. 4, pp. 842-864
Closed Access | Times Cited: 7
A research landscape on customer co-creation value: a systematic literature network analysis
Jessica Bosisio
Italian Journal of Marketing (2024) Vol. 2024, Iss. 3, pp. 339-368
Open Access | Times Cited: 1
Impact of M-Banking Service Quality on Customer Satisfaction with the Role of Trust and Customer Value Co-Creation Intentions
Anam Toqeer, Sadia Farooq, Syeda Fizza Abbas
Journal of Marketing Strategies (2021) Vol. 3, Iss. 3, pp. 228-250
Open Access | Times Cited: 8
Understanding Destination Value Co-Creation on Social Media: An Application of Travel Blog Analysis
Han Xu, Jon C. Lovett, Rob Law
Tourism and Hospitality (2022) Vol. 3, Iss. 3, pp. 573-588
Open Access | Times Cited: 6
A framework to improve retail customer experience: a qualitative study exploring the customer journey
Mojtaba Poorrezaei, Christopher Pich, Sheilagh Resnick
Qualitative Market Research An International Journal (2023) Vol. 26, Iss. 5, pp. 663-686
Open Access | Times Cited: 3
Assessing value creation of HR consultants on e-consulting implementation
T. Poorani, S. Thiyagarajan
Technology in Society (2018) Vol. 55, pp. 160-165
Closed Access | Times Cited: 6
“Say a Little but Say It Well”: Assessing the Impact of Social Media Communication on Value Co-creation, Online Customer Experience, and Customer Well-Being
M. Awan, Amjad Shamim, Muhammad Shoaib Saleem
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 4
Revealing the factors of re-patronage intention: true behavioral insights in hotel customers
Sarah Badar, Ajmal Waheed
Journal of Hospitality and Tourism Insights (2022) Vol. 6, Iss. 5, pp. 2317-2338
Closed Access | Times Cited: 4
Co-creation through non-dyadic service experiences using service design
Udo Gottlieb, Amanda Beatson, Marianella Chamorro‐Koc, et al.
Heliyon (2022) Vol. 8, Iss. 8, pp. e10318-e10318
Open Access | Times Cited: 3
Resources integrators in social media: an analysis of value cocreation
Mauricio Losada-Otálora, Nathalie Peña-García, Jorge Juliao‐Rossi
European Business Review (2024) Vol. 36, Iss. 6, pp. 816-845
Closed Access
The Role of Business Process Agility and Value Co-Creation in Creating a Significant Relationship Between Networking Capability and Marketing Performance

Quality - Access to Success (2024) Vol. 25, Iss. 201
Open Access
Relationship Marketing and Customer Loyalty: The Moderating Effect of Relationship Duration, Strength, and Intensity
Albert Martins, Sam Kris Hilton, Grace Quaye, et al.
Journal of African Business (2024), pp. 1-16
Closed Access
Circular supply chains: a systemic approach to sustainable development
Katarzyna Nowicka
Elsevier eBooks (2024), pp. 135-157
Closed Access
First impressions vs. The Peak-End Rule: Episodic evaluations in a service experience and the moderating effect of retrospective delay
Heath McCullough, Daniel Padgett, Sumin Han, et al.
Journal of Business Research (2024) Vol. 185, pp. 114899-114899
Closed Access

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