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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Customer Engagement
Roderick J. Brodie, Linda D. Hollebeek, Biljana Jurić, et al.
Journal of Service Research (2011) Vol. 14, Iss. 3, pp. 252-271
Closed Access | Times Cited: 2961

Showing 26-50 of 2961 citing articles:

The role of data privacy in marketing
Kelly D. Martin, Patrick E. Murphy
Journal of the Academy of Marketing Science (2016) Vol. 45, Iss. 2, pp. 135-155
Closed Access | Times Cited: 558
Customer Engagement With Tourism Brands
Kevin Kam Fung So, Ceridwyn King, Beverley Sparks
Journal of Hospitality & Tourism Research (2012) Vol. 38, Iss. 3, pp. 304-329
Closed Access | Times Cited: 542
Customer loyalty: a review and future directions with a special focus on the hospitality industry
Jay Kandampully, Tingting Zhang, Anil Bilgihan
International Journal of Contemporary Hospitality Management (2015) Vol. 27, Iss. 3, pp. 379-414
Closed Access | Times Cited: 541
The Role of Customer Engagement in Building Consumer Loyalty to Tourism Brands
Kevin Kam Fung So, Ceridwyn King, Beverley Sparks, et al.
Journal of Travel Research (2014) Vol. 55, Iss. 1, pp. 64-78
Closed Access | Times Cited: 538
Cultural tourism: An analysis of engagement, cultural contact, memorable tourism experience and destination loyalty
Han Chen, Imran Rahman
Tourism Management Perspectives (2017) Vol. 26, pp. 153-163
Closed Access | Times Cited: 526
Brand communication through digital influencers: Leveraging blogger engagement
Ebru Uzunoğlu, Sema Misci Kip
International Journal of Information Management (2014) Vol. 34, Iss. 5, pp. 592-602
Closed Access | Times Cited: 512
Service-Dominant Logic: Premises, Perspectives, Possibilities
Robert F. Lusch, Stephen L. Vargo
(2014)
Closed Access | Times Cited: 506
Sport and social media research: A review
Kevin Filo, Daniel Lock, Adam Karg
Sport Management Review (2014) Vol. 18, Iss. 2, pp. 166-181
Open Access | Times Cited: 495
Service Systems
Jennifer D. Chandler, Robert F. Lusch
Journal of Service Research (2014) Vol. 18, Iss. 1, pp. 6-22
Closed Access | Times Cited: 487
Shopping in the digital world: Examining customer engagement through augmented reality mobile applications
Graeme McLean, Alan Wilson
Computers in Human Behavior (2019) Vol. 101, pp. 210-224
Open Access | Times Cited: 482
Capturing consumer engagement: duality, dimensionality and measurement
Laurence Dessart, Cleopatra Veloutsou, Anna Morgan‐Thomas
Journal of Marketing Management (2016) Vol. 32, Iss. 5-6, pp. 399-426
Open Access | Times Cited: 478
A stage to engage: Social media use and corporate reputation
Corné Dijkmans, Peter Kerkhof, Camiel J. Beukeboom
Tourism Management (2014) Vol. 47, pp. 58-67
Open Access | Times Cited: 471
The Service Revolution and the Transformation of Marketing Science
Roland T. Rust, Ming‐Hui Huang
Marketing Science (2014) Vol. 33, Iss. 2, pp. 206-221
Closed Access | Times Cited: 457
Exploring positively- versus negatively-valenced brand engagement: a conceptual model
Linda D. Hollebeek, Tom Chen
Journal of Product & Brand Management (2014) Vol. 23, Iss. 1, pp. 62-74
Closed Access | Times Cited: 455
The dynamic effect of interactivity on customer engagement behavior through tie strength: Evidence from live streaming commerce platforms
Kai Kang, Jinxuan Lu, Lingyun Guo, et al.
International Journal of Information Management (2020) Vol. 56, pp. 102251-102251
Closed Access | Times Cited: 455
Influence of customer engagement with company social networks on stickiness: Mediating effect of customer value creation
Mingli Zhang, Lingyun Guo, Mu Hu, et al.
International Journal of Information Management (2016) Vol. 37, Iss. 3, pp. 229-240
Closed Access | Times Cited: 454
The role of digital influencers in brand recommendation: Examining their impact on engagement, expected value and purchase intention
David Jiménez Castillo, Raquel Sánchez‐Fernández
International Journal of Information Management (2019) Vol. 49, pp. 366-376
Closed Access | Times Cited: 436
Brand value co-creation in a digitalized world: An integrative framework and research implications
Venkat Ramaswamy, Kerimcan Ozcan
International Journal of Research in Marketing (2015) Vol. 33, Iss. 1, pp. 93-106
Closed Access | Times Cited: 433
Managing Co‐creation Design: A Strategic Approach to Innovation
Pennie Frow, Suvi Nenonen, Adrian Payne, et al.
British Journal of Management (2015) Vol. 26, Iss. 3, pp. 463-483
Closed Access | Times Cited: 432
Customer engagement and the relationship between involvement, engagement, self-brand connection and brand usage intent
Paul Harrigan, Uwana Evers, Morgan P. Miles, et al.
Journal of Business Research (2017) Vol. 88, pp. 388-396
Closed Access | Times Cited: 409
Enhancing consumer engagement in e-commerce live streaming via relational bonds
Mingyao Hu, Sohail S. Chaudhry
Internet Research (2020) Vol. 30, Iss. 3, pp. 1019-1041
Closed Access | Times Cited: 407
The Role of Social Media Content Format and Platform in Users’ Engagement Behavior
Hamidreza Shahbaznezhad, Rebecca Dolan, Mona Rashidirad
Journal of Interactive Marketing (2020) Vol. 53, Iss. 1, pp. 47-65
Open Access | Times Cited: 404
Social media and consumer engagement: a review and research agenda
Victor A. Barger, James W. Peltier, Don E. Schultz
Journal of Research in Interactive Marketing (2016) Vol. 10, Iss. 4, pp. 268-287
Closed Access | Times Cited: 401
Customer engagement in service
V. Kumar, Bharath Rajan, Shaphali Gupta, et al.
Journal of the Academy of Marketing Science (2017) Vol. 47, Iss. 1, pp. 138-160
Closed Access | Times Cited: 399
Can Social Media Marketing Improve Customer Relationship Capabilities and Firm Performance? Dynamic Capability Perspective
Zhan Wang, Hyun Gon Kim
Journal of Interactive Marketing (2017) Vol. 39, Iss. 1, pp. 15-26
Closed Access | Times Cited: 398

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