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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Consumer journeys: developing consumer-based strategy
Rebecca W. Hamilton, Linda L. Price
Journal of the Academy of Marketing Science (2019) Vol. 47, Iss. 2, pp. 187-191
Open Access | Times Cited: 134

Showing 51-75 of 134 citing articles:

Discrete emotions effect on consumer evaluation and behaviour: A contextual perspective and directions for future research
Suchi Aeron, Zillur Rahman
Journal of Consumer Behaviour (2023) Vol. 22, Iss. 6, pp. 1543-1573
Closed Access | Times Cited: 8
The Role of Consumer and Customer Journeys in Customer Experience Driven and Open Innovation
Gundars Kokins, Anita Straujuma, Inga Lapiņa
Journal of Open Innovation Technology Market and Complexity (2021) Vol. 7, Iss. 3, pp. 185-185
Open Access | Times Cited: 20
Consumer Job Journeys
Lance A. Bettencourt, Colleen M. Harmeling, Yashoda Bhagwat-Rana, et al.
Journal of Service Research (2021) Vol. 25, Iss. 3, pp. 347-370
Closed Access | Times Cited: 18
How social media effects shape sentiments along the twitter journey?A Bayesian network approach
Rajeev Airani, Kiran Karande
Journal of Business Research (2022) Vol. 142, pp. 988-997
Closed Access | Times Cited: 13
Friend or foe? Can anthropomorphizing self-tracking devices backfire on marketers and consumers?
Lane Peterson Fronczek, Martin Mende, Maura L. Scott, et al.
Journal of the Academy of Marketing Science (2022) Vol. 51, Iss. 5, pp. 1075-1097
Closed Access | Times Cited: 13
Gender differences using online auctions within a generation Y sample: An application of the Theory of Planned Behaviour
Christopher McLaughlin, Laura Bradley McCauley, Garry Prentice, et al.
Journal of Retailing and Consumer Services (2020) Vol. 56, pp. 102181-102181
Open Access | Times Cited: 20
Towards an Inclusive Museum Management Strategy. An Exploratory Study of Consumption Experience in Visitors with Disabilities. The Case of the CosmoCaixa Science Museum
Mónica Cerdán Chiscano, Ana Isabel Jiménez‐Zarco
Sustainability (2021) Vol. 13, Iss. 2, pp. 660-660
Open Access | Times Cited: 16
Characterizing the spaces of consumer value experience in value co-creation and value co-destruction
Yasin Sahhar, Raymond Loohuis
European Journal of Marketing (2022) Vol. 56, Iss. 13, pp. 105-136
Open Access | Times Cited: 12
Experience-dominant logic: laying the groundwork for an experience-dominant view of firm practices in the marketplace
Dr Dongmei Zha, Pantea Foroudi, Reza Marvi
Qualitative Market Research An International Journal (2024) Vol. 27, Iss. 4, pp. 650-681
Open Access | Times Cited: 2
Customer journey partitioning: A customer-centric conceptualization beyond stages and touchpoints
Bernd F. Reitsamer, Larissa Becker
Journal of Business Research (2024) Vol. 181, pp. 114745-114745
Open Access | Times Cited: 2
Seeking relief or reward? A utilitarian-hedonic journey perspective on escapism
Frédéric Ponsignon, Matthew J. Bauman, Renaud Lunardo
European Journal of Marketing (2024) Vol. 58, Iss. 6, pp. 1543-1565
Closed Access | Times Cited: 2
The scope and intensity of personalised omnichannel customer journeys: a conceptualisation integrating experts’ and consumers’ perspectives
Marco Weippert
Journal of Marketing Management (2024) Vol. 40, Iss. 11-12, pp. 877-909
Open Access | Times Cited: 2
“Good” and “bad” frictions in customer experience: Conceptual foundations and implications
Manjunath Padigar, Yi Li, Chandana N. Manjunath
Psychology and Marketing (2024) Vol. 42, Iss. 1, pp. 21-43
Open Access | Times Cited: 2
The anti‐consumption journey: Unplugging for improved well‐being
Kelley Cours Anderson, Karen Anne Wallach, Magdiel Grimes
Journal of Consumer Behaviour (2024)
Open Access | Times Cited: 2
Eye-opening! Exploring uncertainty marketing through hedonic blind box collectibles
Cary Lee, Jessica Wyllie, Stacey Brennan
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104127-104127
Open Access | Times Cited: 2
From customer journeys to consumption journeys: a consumer culture approach to investigating value creation in practice-embedded consumption
Hope Jensen Schau, Melissa Archpru Akaka
AMS Review (2020) Vol. 11, Iss. 1-2, pp. 9-22
Closed Access | Times Cited: 18
Designing the Tourist Journey for the Advancement of Sustainable Tourist Practices
Garyfallos Fragidis, Kyriakos Riskos, Iordanis Kotzaivazoglou
Sustainability (2022) Vol. 14, Iss. 15, pp. 9778-9778
Open Access | Times Cited: 10
Consumer decision journey: Mapping with real-time longitudinal online and offline touchpoint data
Susana Santos, Helena Martins Gonçalves
European Management Journal (2022) Vol. 42, Iss. 3, pp. 397-413
Closed Access | Times Cited: 10
#SocialMediaWellness: Exploring a research agenda and conceptualization for healthy social media consumption
Breanne A. Mertz, Ashley Hass, Kelley Cours Anderson, et al.
Journal of Consumer Behaviour (2023) Vol. 23, Iss. 2, pp. 321-335
Open Access | Times Cited: 6
Omnichannel as a Consumer-Based Marketing Strategy
Isadora Gasparin, Luiz Antônio Slongo
Revista de Administração Contemporânea (2023) Vol. 27, Iss. 4
Open Access | Times Cited: 6
Do myriad e-channels always create value for customers? A dynamic analysis of the perceived value of a digital information product during the usage phase
Rémi Mencarelli, Arnaud Rivière, Cindy Lombart
Journal of Retailing and Consumer Services (2021) Vol. 63, pp. 102674-102674
Open Access | Times Cited: 14
Shifting to phygital experience management with design science: a six-step method to manage customer journeys
Florence Jacob, Virginie Pez, Pierre Volle
Journal of Strategic Marketing (2021) Vol. 31, Iss. 5, pp. 961-982
Closed Access | Times Cited: 14
Look Around Me: Environmental and Socio-Economic Factors Related to Community Participation for Children with Cerebral Palsy in Québec
Jinan Zeidan, Lawrence Joseph, Chantal Camden, et al.
Physical & Occupational Therapy In Pediatrics (2021), pp. 1-18
Closed Access | Times Cited: 13
Dimensionalizing esports consumption: Alternative journeys to professional play
Clarice Yi Huston, Angela Gracia B. Cruz, Eloise Zoppos
Journal of Consumer Culture (2021) Vol. 22, Iss. 2, pp. 456-475
Closed Access | Times Cited: 13
The changing role of marketing: transformed propositions, processes and partnerships
Kaj Storbacka, Ted Moser
AMS Review (2020) Vol. 10, Iss. 3-4, pp. 299-310
Open Access | Times Cited: 12

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