OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Detection of potential customers’ empathy behavior towards customers' reviews
Md Shamim Hossain, Mst Farjana Rahman
Journal of Retailing and Consumer Services (2021) Vol. 65, pp. 102881-102881
Closed Access | Times Cited: 58
Md Shamim Hossain, Mst Farjana Rahman
Journal of Retailing and Consumer Services (2021) Vol. 65, pp. 102881-102881
Closed Access | Times Cited: 58
Showing 51-75 of 58 citing articles:
Paying Back to Good Deeds: A Text Mining Approach to Explore Don-jjul as Pro-consumption Behavior
Hojin Choo, Sue Hyun Lee
Deleted Journal (2024) Vol. 26, Iss. 2, pp. 104-128
Open Access
Hojin Choo, Sue Hyun Lee
Deleted Journal (2024) Vol. 26, Iss. 2, pp. 104-128
Open Access
Beyond words: unveiling the implications of blank reviews in online rating systems
Juan Pedro Mellinas, Veronica Leoni
Information Technology & Tourism (2024)
Open Access
Juan Pedro Mellinas, Veronica Leoni
Information Technology & Tourism (2024)
Open Access
Empathy at the heart of customer experience: A holistic framework for understanding and enhancing consumer empathy through the lens of customer experience
Leon Lehnert, Christina Kuehnl
Psychology and Marketing (2024) Vol. 42, Iss. 2, pp. 332-358
Open Access
Leon Lehnert, Christina Kuehnl
Psychology and Marketing (2024) Vol. 42, Iss. 2, pp. 332-358
Open Access
Textual Feature Engineering for Purchase Intent and Customer Satisfaction: Insights from Marketing 4.0 and Sentiment
Md Shamim Hossain
Sustainable Futures (2024), pp. 100385-100385
Open Access
Md Shamim Hossain
Sustainable Futures (2024), pp. 100385-100385
Open Access
Enhancing Rating-Based Recommender Systems: A Comprehensive Analysis of User Textual Reviews
Mohd Danish, Mohammad Amjad, Syed Immamul Ansarullah, et al.
(2024)
Closed Access
Mohd Danish, Mohammad Amjad, Syed Immamul Ansarullah, et al.
(2024)
Closed Access
Embracing emojis: prototyping mood enhanced information systems for fiction readers
Wan‐Chen Lee, Li-Min Huang, Juliana Hirt
Journal of Documentation (2024)
Closed Access
Wan‐Chen Lee, Li-Min Huang, Juliana Hirt
Journal of Documentation (2024)
Closed Access
Understanding the Empathetic Reactivity of Conversational Agents: Measure Development and Validation
Bumho Lee, Mun Yong Yi
International Journal of Human-Computer Interaction (2023) Vol. 40, Iss. 22, pp. 6845-6863
Closed Access
Bumho Lee, Mun Yong Yi
International Journal of Human-Computer Interaction (2023) Vol. 40, Iss. 22, pp. 6845-6863
Closed Access
A Lead Scoring System and it's Interpretation of Online Purchasing Customers by XAI
Fumiaki Saıtoh
IEEJ Transactions on Electronics Information and Systems (2023) Vol. 143, Iss. 12, pp. 1203-1210
Closed Access
Fumiaki Saıtoh
IEEJ Transactions on Electronics Information and Systems (2023) Vol. 143, Iss. 12, pp. 1203-1210
Closed Access
Analyzing the Use of Artificial Intelligence and MachineLearning in Customer Support Systems
Mst. Shuly Aktar
PMIS Review (2023) Vol. 2, Iss. 1
Open Access
Mst. Shuly Aktar
PMIS Review (2023) Vol. 2, Iss. 1
Open Access
