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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Leveraging unstructured call log data for customer churn prediction
Nhi N.Y. Vo, Shaowu Liu, Xitong Li, et al.
Knowledge-Based Systems (2020) Vol. 212, pp. 106586-106586
Open Access | Times Cited: 83

Showing 51-75 of 83 citing articles:

Evaluation Model of Power Operation and Maintenance Based on Text Emotion Analysis
Wei Wan, Yuanlong Liu, Xingwang Han, et al.
Mathematical Problems in Engineering (2021) Vol. 2021, pp. 1-8
Open Access | Times Cited: 7
Novel Early-Warning Model for Customer Churn of Credit Card Based on GSAIBAS-CatBoost
XU Ya-ling, Congjun Rao, Xinping Xiao, et al.
Computer Modeling in Engineering & Sciences (2023) Vol. 137, Iss. 3, pp. 2715-2742
Open Access | Times Cited: 2
Customer Churn Prediction based on Stacking Model
Fulu Chen, Xiaowei Wei, Saisai Yu, et al.
(2023) Vol. 20, pp. 518-521
Closed Access | Times Cited: 2
Explainable Ensemble Learning and Trustworthy Open AI for Customer Engagement Prediction in Retail Banking
Sudi Murindanyi, Margaret Nagwovuma, Barbara Nansamba, et al.
(2023), pp. 198-206
Open Access | Times Cited: 2
A deep multimodal autoencoder-decoder framework for customer churn prediction incorporating chat-GPT
Yun Li, Guoen Xia, Su Wang, et al.
Multimedia Tools and Applications (2023)
Closed Access | Times Cited: 2
Natural language interactions enhanced by data visualization to explore insurance claims and manage risk
Md Rafiqul Islam, Imran Razzak, Xianzhi Wang, et al.
Annals of Operations Research (2022) Vol. 339, Iss. 3, pp. 1569-1587
Closed Access | Times Cited: 4
An Efficient Hybrid Classifier Model for Customer Churn Prediction
M. Anitha, K. K. Sherly
International Journal of Electronics and Telecommunications (2022), pp. 11-18
Open Access | Times Cited: 4
Customer Churn Analysis with Deep Learning Methods on Unstructured Data
Yunus Emre Özköse, Ali Haznedaroğlu, Levent M. Arslan
2022 Innovations in Intelligent Systems and Applications Conference (ASYU) (2021), pp. 1-5
Closed Access | Times Cited: 5
Machine learning for telecoms: From churn prediction to customer relationship management
Farah Alhaqui, Mariam Elkhechafi, Ahmed Elkhadimi
(2022), pp. 1-5
Closed Access | Times Cited: 3
A problem-based review in churn prediction model
Yu Shi, Wei Wei Goh, Lorita Angeline
AIP conference proceedings (2024) Vol. 2729, pp. 060004-060004
Open Access
Smart Customer Churn Management System Using Machine Learning
Mangaliso Maduna, Arnesh Telukdarie, Inderasan Munien, et al.
Procedia Computer Science (2024) Vol. 237, pp. 552-558
Open Access
A Novel Machine Learning-Based Early Warning Detection System for Business Customer Churn
Radha Raman Chandan, S Ramaraj, Sarishma, et al.
(2024), pp. 250-254
Closed Access
Bridging the Mind-Machine Gap: Harnessing AI and ML for EEG Signal Processing and Brainwave Decoding
Rishi Prakash Shukla, Divya Kumar
Lecture notes in networks and systems (2024), pp. 203-213
Closed Access
SERIEMA: A Framework to Enhance Clustering Stability, Compactness, and Separation by Fusing Multimodal Data
Fillipe dos Santos Silva, Júlio Cesar dos Reis, Marcelo S. Reis
Lecture notes in computer science (2024), pp. 394-408
Closed Access
Remora Optimization with Machine Learning Driven Churn Prediction for Business Improvement
Sumita Kumar, Pallavi Baruah, S. Kirubakaran, et al.
(2023) Vol. 3039, pp. 416-420
Closed Access | Times Cited: 1
Telecommunications Industry: Analysis on Customer Attrition Prediction and Segmentation
Wanrou Zeng
BCP Business & Management (2023) Vol. 38, pp. 2811-2819
Open Access | Times Cited: 1
A Cost-Sensitive Ensemble Model for e-Commerce Customer Behavior Prediction with Weighted SVM
Ning Jing, Kin Fun Li, Tom Avant
Lecture notes on data engineering and communications technologies (2023), pp. 103-115
Closed Access | Times Cited: 1
Explainable exclusion in the life insurance using multi-label classifier
Khanh Văn Nguyễn, Md Rafiqul Islam, Huan Huo, et al.
2022 International Joint Conference on Neural Networks (IJCNN) (2023), pp. 1-8
Closed Access | Times Cited: 1
Research on an Unstructured Data Processing Strategy for Software Development
Ping Xu
Academic Journal of Computing & Information Science (2023) Vol. 6, Iss. 7
Open Access | Times Cited: 1
CHURN FORECASTING USING DEEP LJEARNING MODEL
Avush Bisht, Krishan Kumar
(2024), pp. 01-05
Closed Access
Enhancing Customer Risk-Adjusted Revenue Prediction in P2p Lending Through Information Extraction from Text Data: A Comparative Study of Individual and Hybrid Machine Learning Approaches
Marcos Machado, Salma Karray
(2024)
Closed Access
Gazelle optimization and conditional variational auto encoder for telecom user service recommendation based on churn analysis
Vani Haridassan, K. Hariharanath, Kavitha Muthukumaran
Expert Systems with Applications (2024), pp. 126199-126199
Closed Access
Predicting credit card customer churn using support vector machine based on Bayesian optimization
Kamil Demirberk Ünlü
Communications Faculty Of Science University of Ankara Series A1Mathematics and Statistics (2021) Vol. 70, Iss. 2, pp. 827-836
Open Access | Times Cited: 3
Kernelized Extreme Learning Machine Enabled Churn Predictive Financial Risk Assessment Model
U.M.Fernandes Dimlo, Rosario Huerta-Soto, Laura Nivin Vargas, et al.
2022 International Conference on Augmented Intelligence and Sustainable Systems (ICAISS) (2022), pp. 412-417
Closed Access | Times Cited: 1
Customer Analytics
Shivinder Nijjer, Devesh Bathla, Sandhir Sharma, et al.
IGI Global eBooks (2022), pp. 1092-1107
Closed Access | Times Cited: 1

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