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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Higher education service quality, student satisfaction and loyalty
Viraiyan Teeroovengadum, Robin Nunkoo, Christian Grönroos, et al.
Quality Assurance in Education (2019) Vol. 27, Iss. 4, pp. 427-445
Open Access | Times Cited: 124

Showing 51-75 of 124 citing articles:

Student Satisfaction and Retention: Impact of Service Quality and Digital Transformation
Md. Shak Forid, Md. Hafez, Wahiduzzaman Khan
Marketing and Management of Innovations (2022) Vol. 13, Iss. 4, pp. 152-163
Open Access | Times Cited: 5
Investigating the impacts of core educational quality on the satisfaction and loyalty of parents of secondary school students: The mediating role of transformative quality
Thang The Nguyen, Hiep‐Hung Pham, Thai Quoc Cao, et al.
Cogent Education (2021) Vol. 8, Iss. 1
Open Access | Times Cited: 6
Academic service quality, student role and WOM communication in higher education
Ali Tehci
Upravlenets (2022) Vol. 13, Iss. 5, pp. 102-113
Open Access | Times Cited: 4
Towards a model of service excellence at a community college in Trinidad and Tobago
Doodnath Persad, Permilla Farrell, Carla Alonzo-Williams, et al.
Quality Assurance in Education (2023) Vol. 31, Iss. 3, pp. 419-435
Closed Access | Times Cited: 2
A Study on Student Satisfaction in Private Universities in Sri Lanka
J. H., Prasad P.V.C, Premarathna K.H.H.K, et al.
Research Square (Research Square) (2023)
Open Access | Times Cited: 2
Analysis of The Influence of Tangibles, Empathy, Responsiveness of Service Quality on Student Parents Satisfaction
Yesi Suhartini
RIGGS Journal of Artificial Intelligence and Digital Business (2023) Vol. 1, Iss. 2, pp. 51-57
Open Access | Times Cited: 2
Model for the diagnosis of quality in service processes: A case study applied to a private higher education institution
Osíris Canciglieri, Ronaldo Trentin Zierhut, Rosana Adami Mattioda, et al.
Cogent Engineering (2019) Vol. 6, Iss. 1
Open Access | Times Cited: 5
Development of the “special-vocational-education-service-quality scale”
Ioanna Georgiadou, Anastasia Vlachou, Panayiota Stavroussi
Quality Assurance in Education (2020) Vol. 28, Iss. 2, pp. 89-103
Closed Access | Times Cited: 5
What constitutes quality to students in higher education? An empirical investigation of course-level student expectations
Zsuzsanna Tóth, Bálint Bedzsula
Quality Assurance in Education (2021) Vol. 29, Iss. 2/3, pp. 116-134
Closed Access | Times Cited: 5
Factors Influencing the Students’ Perceptions of the Quality of Education Services at Hue University in Vietnam
Hong-Van Thi Dinh
International Journal of Educational Sciences (2021) Vol. 32, Iss. 1-3
Open Access | Times Cited: 4
Primary School Teachers Adaptation towards ‘Madrasati’ Elearning Platform during Covid-19 Crisis
Wafa Abdullah Alsalim
International Journal of Educational Sciences (2021) Vol. 32, Iss. 1-3
Open Access | Times Cited: 4
A comparative analysis of institutional commitment: are business students different?
Leslie J. Wardley, John Nadeau, Charles H. Bélanger
Journal of Marketing for HIGHER EDUCATION (2021) Vol. 34, Iss. 1, pp. 262-282
Closed Access | Times Cited: 4
Increasing destination loyalty of international students towards Malaysian higher educational institutions
Thoo Ai Chin, Matthew Boon Pin Lim, Huam Hon Tat, et al.
International Journal of Evaluation and Research in Education (IJERE) (2022) Vol. 11, Iss. 1, pp. 31-31
Open Access | Times Cited: 3
Architecture Students’ Satisfaction in Iraqi Private Universities: TIU-S in Focus
Karzan J. Saadoon, Mustafa Muhlis, Rezhan O. Mohammed
International Journal of Sustainable Development and Planning (2022) Vol. 17, Iss. 4, pp. 1349-1354
Open Access | Times Cited: 3
Student Autonomy, Self-efficacy on Engagement, and Student Engagement and Service Quality on Student Satisfaction
Felicia Lisady, Felicia J. Wong, Sany Sany
(2022), pp. 326-338
Open Access | Times Cited: 3
The Importance of Educational Service Quality for Customer Satisfaction and Organizational Reputation
Marjeta Ramovš, Borut Milfelner
Our Economy Journal of Contemporary Issues in Economics and Business (2023) Vol. 69, Iss. 2, pp. 29-40
Open Access | Times Cited: 1
Building student loyalty in higher education: the role of corporate reputation
Estacio Dinazarte Omar Raja
F1000Research (2023) Vol. 12, pp. 1102-1102
Open Access | Times Cited: 1
Service quality dimensions as predictors of customer loyalty in mobile payment services: moderating effect of gender
Pamela John Liana, Jan‐Erik Jaensson, Goodluck Mmari
Future Business Journal (2023) Vol. 9, Iss. 1
Open Access | Times Cited: 1
Building student loyalty in higher education: the role of corporate reputation
Estacio Dinazarte Omar Raja
F1000Research (2023) Vol. 12, pp. 1102-1102
Open Access | Times Cited: 1
Determinants of students’ satisfaction: Higher education perspective
Abu Rashed Osman, Mohd Hasanur Raihan Joarder, Mohammad Ashraf
Humanities and Social Sciences Letters (2024) Vol. 12, Iss. 2, pp. 162-175
Open Access
Service Quality Asymmetric Effect on Student Satisfaction in Korean Higher Education
Heuiju Chun, Byung–Hak Leem, Jong-Chan Lee
The Asia-Pacific Education Researcher (2024)
Closed Access
Keterlibatan Merek Dikalangan Mahasiswa dan Alumni Dimediasi oleh Kualitas Layanan
Naufal Hibatullah, Lindiawati Lindiawati
Value Jurnal Manajemen dan Akuntansi (2024) Vol. 19, Iss. 2, pp. 448-461
Open Access
Mesleki Eğitime Yönelik Memnuniyet Ölçeği: Geçerlik ve Güvenirlik Çalışması
Murat KORUCUK, Ömer Cengîz
Bayburt Eğitim Fakültesi Dergisi (2024) Vol. 19, Iss. 42, pp. 2067-2089
Closed Access
Contexto geográfico versus tecnología: una pugna que determina la satisfacción estudiantil con la educación virtual universitaria en Puno – Perú
Indira Gómez-Arteta, Fortunato Escobar-Mamani, Brisvani Bonifaz Valdez
RELIEVE - Revista Electrónica de Investigación y Evaluación Educativa (2024) Vol. 30, Iss. 1
Open Access
The mediating effect of customer experience on word of mouth and repurchase behaviours in mobile payment services in Tanzania
Pamela John Liana, Jan‐Erik Jaensson, Goodluck Mmari
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access

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