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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Consumer journeys: developing consumer-based strategy
Rebecca W. Hamilton, Linda L. Price
Journal of the Academy of Marketing Science (2019) Vol. 47, Iss. 2, pp. 187-191
Open Access | Times Cited: 134

Showing 76-100 of 134 citing articles:

Establishing the link: Does web traffic from various marketing channels influence direct traffic source purchases?
Georgios Filippou, Athanasios G. Georgiadis, Ashish Kumar Jha
Marketing Letters (2023) Vol. 35, Iss. 1, pp. 59-71
Open Access | Times Cited: 4
Consumer perspectives on the relationship between iconic branding and entrepreneurial orientation
Karen A. Gantsho, Jurie van Vuuren, Inger Fabris‐Rotelli
The Southern African Journal of Entrepreneurship and Small Business Management (2024) Vol. 16, Iss. 1
Open Access | Times Cited: 1
Enhancing Critical Thinking in Vocational Chemistry Education: Active Learning Strategies in Vocational Training
Yiding Qi, Chunlei An, Chao Huang, et al.
Journal of Chemical Education (2024) Vol. 101, Iss. 11, pp. 4892-4903
Closed Access | Times Cited: 1
Exploring an in-store customer journey for customers shopping for outdoor apparel
Nic S. Terblanché, Martin Kidd
Journal of Retailing and Consumer Services (2021) Vol. 63, pp. 102722-102722
Closed Access | Times Cited: 10
Elite luxury experiences: customer and managerial perspectives
Mona Mrad, Sahar Karimi, Zsófia Tóth, et al.
Journal of Marketing Management (2022) Vol. 38, Iss. 13-14, pp. 1339-1368
Open Access | Times Cited: 7
Driving organisational change in SMEs using service design
Maricela Salgado, Valeria de Castro, Esperanza Marcos, et al.
Journal of Service Theory and Practice (2022) Vol. 32, Iss. 5, pp. 701-736
Closed Access | Times Cited: 7
Engraving customer experiences through digital technologies
Chang‐Tang Chiang
Journal of Services Marketing (2022) Vol. 37, Iss. 5, pp. 671-685
Closed Access | Times Cited: 7
Introduction to the special issue: Consumer experience management and customer journeys in tourism, hospitality and events
Babak Taheri, Girish Prayag, Birgit Muskat
Tourism Management Perspectives (2021) Vol. 40, pp. 100877-100877
Open Access | Times Cited: 9
Student-to-Student Interactions in Marketing Education: A Critical Incident Technique-Based Inquiry Into Drivers of Students’ (Dis)Satisfaction
Marek Gnusowski, Klaus Schoefer
Journal of Marketing Education (2021) Vol. 44, Iss. 1, pp. 25-40
Open Access | Times Cited: 8
The cognitive psychological process of brand consumption journey: The perspective of neuromarketing
Ying Xie, Yutong Liu, Mingliang Chen, et al.
Advances in Psychological Science (2021) Vol. 29, Iss. 11, pp. 2024-2042
Open Access | Times Cited: 8
Understanding and Managing Customer Experiences
Elina Jaakkola, Larissa Becker, Ekaterina Panina
Springer eBooks (2022), pp. 655-675
Closed Access | Times Cited: 6
Expanded travel: using creative capital and ICT to extend the temporal boundaries of tourism experiences
Clara Gassiot Riu, Julie Wilson
Current Issues in Tourism (2023) Vol. 27, Iss. 9, pp. 1381-1398
Closed Access | Times Cited: 3
Managing environmental sustainability in customer experience processes: A multi-stakeholder analysis within the food delivery ecosystem
Francesco Calza, Annarita Sorrentino, Ilaria Tutore
Business Process Management Journal (2023) Vol. 29, Iss. 8, pp. 210-229
Open Access | Times Cited: 3
A study to depict challenges and opportunities building industry professionals face when designing inclusive and accessible buildings
Matteo Zallio, P. John Clarkson
Architectural Science Review (2023) Vol. 67, Iss. 3, pp. 268-279
Open Access | Times Cited: 3
Designing the service delivery system for prevention-oriented goals: insights from two case studies
Frédéric Ponsignon, Laura Phillips, Philip Smart, et al.
Journal of service management (2023) Vol. 35, Iss. 1, pp. 22-45
Open Access | Times Cited: 3
Marketing #neurodiversity for well-being
Josephine Go Jefferies, Wasim Ahmed
Journal of Consumer Marketing (2022) Vol. 39, Iss. 6, pp. 632-648
Open Access | Times Cited: 5
What Brought Me Here? Different Consumer Journeys for Practices of Sustainable Disposal through Takeback Programmes
Manoela Lawall Radtke, Stefânia Ordovás de Almeida, Lélis Balestrin Espartel
Sustainability (2022) Vol. 14, Iss. 9, pp. 5003-5003
Open Access | Times Cited: 5
Application of journey maps to the development of emergent sustainability‐oriented technologies: Lessons for user involvement in agriculture
Débora Moretti, Chad M. Baum, Michael Wustmans, et al.
Business Strategy & Development (2021) Vol. 5, Iss. 3, pp. 209-221
Open Access | Times Cited: 7
More than a snapshot: dynamic value-in-use emergence in e-services
Nicole Bulawa, Frank Jacob
Electronic Markets (2021) Vol. 32, Iss. 4, pp. 2471-2489
Open Access | Times Cited: 7
Hospital Portfolio Strategy and Patient Choice
Sarang Sunder, Sriram Thirumalai
Journal of Marketing (2023) Vol. 88, Iss. 1, pp. 53-76
Open Access | Times Cited: 2
The interplay between customers’ incidental and integral affects in value experience
Birgitta Sandberg, Leila Hurmerinta, Henna M. Leino
Marketing Theory (2022) Vol. 22, Iss. 4, pp. 519-538
Open Access | Times Cited: 4
Calling on Autohermeneutic Phenomenology to Delve Into the Deeper Levels of Experience
Yasin Sahhar, Raymond Loohuis, Jörg Henseler
Emerald Publishing Limited eBooks (2022), pp. 49-64
Open Access | Times Cited: 3
Is something out of reach more attractive? The effectiveness of visual distance in computational advertising
Tong Liu, Zhengdong Yu
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 3
Research Mapping on Consumer Journey Using Bibliometric Analysis
Zahra Anisa, Suprihatin Ali, Winda Septiani
(2024)
Open Access
Farklı temas noktalarındaki müşteri deneyiminin ödemeye istekli olunan fiyat üzerine etkisi
Murat Hoşgör, Samet Aydın
Business And Management Studies An International Journal (2024) Vol. 12, Iss. 1, pp. 176-197
Open Access

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