
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Does customer engagement in corporate social responsibility initiatives lead to customer citizenship behaviour? The mediating roles of customer‐company identification and affective commitment
Won‐Moo Hur, Hanna Kim, Hyun Kyung Kim
Corporate Social Responsibility and Environmental Management (2018) Vol. 25, Iss. 6, pp. 1258-1269
Closed Access | Times Cited: 134
Won‐Moo Hur, Hanna Kim, Hyun Kyung Kim
Corporate Social Responsibility and Environmental Management (2018) Vol. 25, Iss. 6, pp. 1258-1269
Closed Access | Times Cited: 134
Showing 1-25 of 134 citing articles:
An assessment of corporate social responsibility on customer company identification and loyalty in banking industry: a PLS-SEM analysis
Ali Raza, Raouf Ahmad Rather, Muhammad Khalid Iqbal, et al.
Management Research Review (2020) Vol. 43, Iss. 11, pp. 1337-1370
Closed Access | Times Cited: 165
Ali Raza, Raouf Ahmad Rather, Muhammad Khalid Iqbal, et al.
Management Research Review (2020) Vol. 43, Iss. 11, pp. 1337-1370
Closed Access | Times Cited: 165
The Impact of CSR-Induced Happiness on Sustainable Consumption Behavior (SDG 12): Exploring the Mediating Role of Customer-Company Identification
Jose Anand, N. Sundaram
Journal of Lifestyle and SDGs Review (2025) Vol. 5, Iss. 1, pp. e04209-e04209
Closed Access | Times Cited: 2
Jose Anand, N. Sundaram
Journal of Lifestyle and SDGs Review (2025) Vol. 5, Iss. 1, pp. e04209-e04209
Closed Access | Times Cited: 2
A review of customer citizenship behaviors in the service context
Taeshik Gong, Youjae Yi
Service Industries Journal (2019) Vol. 41, Iss. 3-4, pp. 169-199
Closed Access | Times Cited: 118
Taeshik Gong, Youjae Yi
Service Industries Journal (2019) Vol. 41, Iss. 3-4, pp. 169-199
Closed Access | Times Cited: 118
Linking Corporate Social Responsibility to Customer Loyalty through Co-Creation and Customer Company Identification: Exploring Sequential Mediation Mechanism
Ali Raza, Amer Saeed, Muhammad Khalid Iqbal, et al.
Sustainability (2020) Vol. 12, Iss. 6, pp. 2525-2525
Open Access | Times Cited: 116
Ali Raza, Amer Saeed, Muhammad Khalid Iqbal, et al.
Sustainability (2020) Vol. 12, Iss. 6, pp. 2525-2525
Open Access | Times Cited: 116
Corporate social responsibility and employee performance: Mediation role of job satisfaction and affective commitment
Joana Story, Filipa Castanheira
Corporate Social Responsibility and Environmental Management (2019) Vol. 26, Iss. 6, pp. 1361-1370
Closed Access | Times Cited: 104
Joana Story, Filipa Castanheira
Corporate Social Responsibility and Environmental Management (2019) Vol. 26, Iss. 6, pp. 1361-1370
Closed Access | Times Cited: 104
Corporate social responsibility and work engagement: Evidence from the hotel industry
Mert Gürlek, Muharrem Tuna
Tourism Management Perspectives (2019) Vol. 31, pp. 195-208
Closed Access | Times Cited: 104
Mert Gürlek, Muharrem Tuna
Tourism Management Perspectives (2019) Vol. 31, pp. 195-208
Closed Access | Times Cited: 104
When and how does customer engagement in CSR initiatives lead to greater CSR participation? The role of CSR credibility and customer–company identification
Won‐Moo Hur, Tae‐Won Moon, Hanna Kim
Corporate Social Responsibility and Environmental Management (2020) Vol. 27, Iss. 4, pp. 1878-1891
Closed Access | Times Cited: 100
Won‐Moo Hur, Tae‐Won Moon, Hanna Kim
Corporate Social Responsibility and Environmental Management (2020) Vol. 27, Iss. 4, pp. 1878-1891
Closed Access | Times Cited: 100
Retracted: How employee's perceived corporate social responsibility affects employee's pro‐environmental behaviour? The influence of organizational identification, corporate entrepreneurship, and environmental consciousness
Sadia Cheema, Bilal Afsar, Basheer M. Al‐Ghazali, et al.
Corporate Social Responsibility and Environmental Management (2019) Vol. 27, Iss. 2, pp. 616-629
Closed Access | Times Cited: 98
Sadia Cheema, Bilal Afsar, Basheer M. Al‐Ghazali, et al.
Corporate Social Responsibility and Environmental Management (2019) Vol. 27, Iss. 2, pp. 616-629
Closed Access | Times Cited: 98
Firms with benefits: A systematic review of responsible entrepreneurship and corporate social responsibility literature
Sarah Tiba, Frank J. van Rijnsoever, Marko P. Hekkert
Corporate Social Responsibility and Environmental Management (2018) Vol. 26, Iss. 2, pp. 265-284
Open Access | Times Cited: 93
Sarah Tiba, Frank J. van Rijnsoever, Marko P. Hekkert
Corporate Social Responsibility and Environmental Management (2018) Vol. 26, Iss. 2, pp. 265-284
Open Access | Times Cited: 93
The Relationship between CSR Communication on Social Media, Purchase Intention, and E-WOM in the Banking Sector of an Emerging Economy
Guping Cheng, Jacob Cherian, Muhammad Safdar Sial, et al.
Journal of theoretical and applied electronic commerce research (2021) Vol. 16, Iss. 4, pp. 1025-1041
Open Access | Times Cited: 91
Guping Cheng, Jacob Cherian, Muhammad Safdar Sial, et al.
Journal of theoretical and applied electronic commerce research (2021) Vol. 16, Iss. 4, pp. 1025-1041
Open Access | Times Cited: 91
Do green motives influence green product innovation? T he mediating role of green value co‐creation
Ching‐Hsun Chang
Corporate Social Responsibility and Environmental Management (2018) Vol. 26, Iss. 2, pp. 330-340
Closed Access | Times Cited: 87
Ching‐Hsun Chang
Corporate Social Responsibility and Environmental Management (2018) Vol. 26, Iss. 2, pp. 330-340
Closed Access | Times Cited: 87
CSR Communication through Social Media: A Litmus Test for Banking Consumers’ Loyalty
Naveed Ahmad, Rana Tahir Naveed, Miklas Scholz, et al.
Sustainability (2021) Vol. 13, Iss. 4, pp. 2319-2319
Open Access | Times Cited: 74
Naveed Ahmad, Rana Tahir Naveed, Miklas Scholz, et al.
Sustainability (2021) Vol. 13, Iss. 4, pp. 2319-2319
Open Access | Times Cited: 74
When does customer CSR perception lead to customer extra-role behaviors? The roles of customer spirituality and emotional brand attachment
Won‐Moo Hur, Tae‐Won Moon, Hanna Kim
Journal of Brand Management (2020) Vol. 27, Iss. 4, pp. 421-437
Closed Access | Times Cited: 72
Won‐Moo Hur, Tae‐Won Moon, Hanna Kim
Journal of Brand Management (2020) Vol. 27, Iss. 4, pp. 421-437
Closed Access | Times Cited: 72
Systematic review on customer citizenship behavior: Clarifying the domain and future research agenda
Maciej Mitręga, Vojtěch Klézl, Vojtěch Spáčil
Journal of Business Research (2021) Vol. 140, pp. 25-39
Open Access | Times Cited: 64
Maciej Mitręga, Vojtěch Klézl, Vojtěch Spáčil
Journal of Business Research (2021) Vol. 140, pp. 25-39
Open Access | Times Cited: 64
Empirical analysis of the corporate social responsibility and financial performance causal nexus: Evidence from the banking sector of Bangladesh
Mahfuz Kabir, Sultana Sabina Chowdhury
Asia Pacific Management Review (2022) Vol. 28, Iss. 1, pp. 1-12
Open Access | Times Cited: 54
Mahfuz Kabir, Sultana Sabina Chowdhury
Asia Pacific Management Review (2022) Vol. 28, Iss. 1, pp. 1-12
Open Access | Times Cited: 54
Corporate social responsibility and customer-citizenship behaviors: the role of customer–company identification
Mobin Fatma, Imran Khan, Vikas Kumar, et al.
European Business Review (2022) Vol. 34, Iss. 6, pp. 858-875
Closed Access | Times Cited: 45
Mobin Fatma, Imran Khan, Vikas Kumar, et al.
European Business Review (2022) Vol. 34, Iss. 6, pp. 858-875
Closed Access | Times Cited: 45
Does ESG Performance Enhance Financial Flexibility? Evidence from China
Dingzu Zhang, Luqi Liu
Sustainability (2022) Vol. 14, Iss. 18, pp. 11324-11324
Open Access | Times Cited: 42
Dingzu Zhang, Luqi Liu
Sustainability (2022) Vol. 14, Iss. 18, pp. 11324-11324
Open Access | Times Cited: 42
Can AI chatbots help retain customers? An integrative perspective using affordance theory and service-domain logic
Chia‐Ying Li, Yu‐Hui Fang, Yu-Hung Chiang
Technological Forecasting and Social Change (2023) Vol. 197, pp. 122921-122921
Open Access | Times Cited: 32
Chia‐Ying Li, Yu‐Hui Fang, Yu-Hung Chiang
Technological Forecasting and Social Change (2023) Vol. 197, pp. 122921-122921
Open Access | Times Cited: 32
From screen to service: how corporate social responsibility messages on social media shape hotel consumer advocacy
Naveed Ahmad, Aqeel Ahmad, Anna Lewandowska, et al.
Journal of Hospitality Marketing & Management (2023) Vol. 33, Iss. 3, pp. 384-413
Closed Access | Times Cited: 32
Naveed Ahmad, Aqeel Ahmad, Anna Lewandowska, et al.
Journal of Hospitality Marketing & Management (2023) Vol. 33, Iss. 3, pp. 384-413
Closed Access | Times Cited: 32
Understanding customer participation in CSR activities: The impact of perceptions of CSR, affective commitment, brand equity, and corporate reputation
Yeonshin Kim, Won‐Moo Hur, Luri Lee
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103436-103436
Closed Access | Times Cited: 28
Yeonshin Kim, Won‐Moo Hur, Luri Lee
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103436-103436
Closed Access | Times Cited: 28
Corporate social responsibility: a pathway to sustainable competitive advantage?
Syed Shujaat Ali Shah, Zia Khan
International Journal of Bank Marketing (2019) Vol. 38, Iss. 1, pp. 159-174
Closed Access | Times Cited: 75
Syed Shujaat Ali Shah, Zia Khan
International Journal of Bank Marketing (2019) Vol. 38, Iss. 1, pp. 159-174
Closed Access | Times Cited: 75
The impact of corporate social responsibility on buying tendencies from the perspective of stakeholder theory and practices
Abdul Waheed, Qingyu Zhang, Yasir Rashid, et al.
Corporate Social Responsibility and Environmental Management (2019) Vol. 27, Iss. 3, pp. 1307-1315
Closed Access | Times Cited: 59
Abdul Waheed, Qingyu Zhang, Yasir Rashid, et al.
Corporate Social Responsibility and Environmental Management (2019) Vol. 27, Iss. 3, pp. 1307-1315
Closed Access | Times Cited: 59
CSR perception and revisit intention: the roles of trust and commitment
Jiseon Ahn, Jookyung Kwon
Journal of Hospitality and Tourism Insights (2020) Vol. 3, Iss. 5, pp. 607-623
Closed Access | Times Cited: 56
Jiseon Ahn, Jookyung Kwon
Journal of Hospitality and Tourism Insights (2020) Vol. 3, Iss. 5, pp. 607-623
Closed Access | Times Cited: 56
Exploring the Impact of Corporate Social Responsibility Communication through Social Media on Banking Customer E-WOM and Loyalty in Times of Crisis
Dianxi Zhang, Asif Mahmood, Antonio Ariza‐Montes, et al.
International Journal of Environmental Research and Public Health (2021) Vol. 18, Iss. 9, pp. 4739-4739
Open Access | Times Cited: 50
Dianxi Zhang, Asif Mahmood, Antonio Ariza‐Montes, et al.
International Journal of Environmental Research and Public Health (2021) Vol. 18, Iss. 9, pp. 4739-4739
Open Access | Times Cited: 50
Linking CSR and Customer Engagement: The Role of Customer-Brand Identification and Customer Satisfaction
James Agyei, Shaorong Sun, Emmanuel Kofi Penney, et al.
SAGE Open (2021) Vol. 11, Iss. 3
Open Access | Times Cited: 47
James Agyei, Shaorong Sun, Emmanuel Kofi Penney, et al.
SAGE Open (2021) Vol. 11, Iss. 3
Open Access | Times Cited: 47