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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

A critical review of state‐of‐the‐art chatbot designs and applications
Bei Luo, Raymond Y.K. Lau, Chunping Li, et al.
Wiley Interdisciplinary Reviews Data Mining and Knowledge Discovery (2021) Vol. 12, Iss. 1
Closed Access | Times Cited: 169

Showing 1-25 of 169 citing articles:

Do AI chatbots improve students learning outcomes? Evidence from a meta‐analysis
Rong Wu, Zhonggen Yu
British Journal of Educational Technology (2023) Vol. 55, Iss. 1, pp. 10-33
Closed Access | Times Cited: 178
Using Chatbots as AI Conversational Partners in Language Learning
Jose Belda-Medina, José Ramón Calvo‐Ferrer
Applied Sciences (2022) Vol. 12, Iss. 17, pp. 8427-8427
Open Access | Times Cited: 145
“Chatting with ChatGPT”: Analyzing the factors influencing users' intention to Use the Open AI's ChatGPT using the UTAUT model
Devadas Menon, K. Shilpa
Heliyon (2023) Vol. 9, Iss. 11, pp. e20962-e20962
Open Access | Times Cited: 141
Chat With ChatGPT on Intelligent Vehicles: An IEEE TIV Perspective
Haiping Du, Siyu Teng, Hong Chen, et al.
IEEE Transactions on Intelligent Vehicles (2023) Vol. 8, Iss. 3, pp. 2020-2026
Closed Access | Times Cited: 121
Let’s Have a Chat! A Conversation with ChatGPT: Technology, Applications, and Limitations
Sakib Shahriar, Kadhim Hayawi
Artificial Intelligence and Applications (2023) Vol. 2, Iss. 1, pp. 11-20
Open Access | Times Cited: 113
ChatGPT for Clinical Vignette Generation, Revision, and Evaluation
James Benoit
medRxiv (Cold Spring Harbor Laboratory) (2023)
Open Access | Times Cited: 64
Generative AI: A systematic review using topic modelling techniques
Priyanka Gupta, Bosheng Ding, Chong Guan, et al.
Data and Information Management (2024) Vol. 8, Iss. 2, pp. 100066-100066
Open Access | Times Cited: 58
A bibliometric analysis of artificial intelligence chatbots in educational contexts
Lin Yu-peng, Zhonggen Yu
Interactive Technology and Smart Education (2023) Vol. 21, Iss. 2, pp. 189-213
Closed Access | Times Cited: 53
ChatGPT: Systematic Review, Applications, and Agenda for Multidisciplinary Research
Harjit Singh, Avneet Singh
Journal of Chinese Economic and Business Studies (2023) Vol. 21, Iss. 2, pp. 193-212
Closed Access | Times Cited: 48
OpenAI ChatGPT-Generated Results: Similarity Index of Artificial Intelligence-Based Contents
Randy Joy Magno Ventayen
Advances in intelligent systems and computing (2023), pp. 215-226
Closed Access | Times Cited: 42
Understanding Chatbot Adoption in Local Governments: A Review and Framework
Sajani Senadheera, Tan Yiğitcanlar, Kevin C. Desouza, et al.
Journal of Urban Technology (2024), pp. 1-35
Open Access | Times Cited: 20
Using large language models to generate silicon samples in consumer and marketing research: Challenges, opportunities, and guidelines
Marko Sarstedt, Susanne Adler, Lea Rau, et al.
Psychology and Marketing (2024) Vol. 41, Iss. 6, pp. 1254-1270
Open Access | Times Cited: 20
Understanding University Students’ Acceptance of ChatGPT: Insights from the UTAUT2 Model
Simone Grassini, Maren Linnea Aasen, Anja Møgelvang
Applied Artificial Intelligence (2024) Vol. 38, Iss. 1
Open Access | Times Cited: 17
Developing Effective Frameworks for Large Language Model–Based Medical Chatbots: Insights From Radiotherapy Education With ChatGPT
James C. L. Chow, Kay Li
JMIR Cancer (2025) Vol. 11, pp. e66633-e66633
Open Access | Times Cited: 2
How do consumers react to chatbots' humorous emojis in service failures
Dewen Liu, Yiliang Lv, Weidong Huang
Technology in Society (2023) Vol. 73, pp. 102244-102244
Closed Access | Times Cited: 36
Review of artificial intelligence‐based question‐answering systems in healthcare
Leona Cilar, Lucija Gosak, Gregor Štiglic
Wiley Interdisciplinary Reviews Data Mining and Knowledge Discovery (2023) Vol. 13, Iss. 2
Open Access | Times Cited: 35
Chatbots and Voice Assistants: Digital Transformers of the Company–Customer Interface—A Systematic Review of the Business Research Literature
Carmen Bălan
Journal of theoretical and applied electronic commerce research (2023) Vol. 18, Iss. 2, pp. 995-1019
Open Access | Times Cited: 30
Conversational Process Modelling: State of the Art, Applications, and Implications in Practice
Nataliia Klievtsova, Janik-Vasily Benzin, Timotheus Kampik, et al.
Lecture notes in business information processing (2023), pp. 319-336
Closed Access | Times Cited: 29
Emojifying chatbot interactions: An exploration of emoji utilization in human-chatbot communications
Shubin Yu, Luming Zhao
Telematics and Informatics (2023) Vol. 86, pp. 102071-102071
Closed Access | Times Cited: 26
Error Correction and Adaptation in Conversational AI: A Review of Techniques and Applications in Chatbots
Saadat Izadi, Mohamad Forouzanfar
AI (2024) Vol. 5, Iss. 2, pp. 803-841
Open Access | Times Cited: 15
The impact of chatbots on public service provision: A qualitative interview study with citizens and public service providers
Anna Grøndahl Larsen, Asbjørn Følstad
Government Information Quarterly (2024) Vol. 41, Iss. 2, pp. 101927-101927
Open Access | Times Cited: 13
Towards effective teaching assistants: From intent-based chatbots to LLM-powered teaching assistants
Bashaer Alsafari, Eric Atwell, Aisha Walker, et al.
Natural Language Processing Journal (2024) Vol. 8, pp. 100101-100101
Open Access | Times Cited: 13
Preventing the Immense Increase in the Life-Cycle Energy and Carbon Footprints of LLM-Powered Intelligent Chatbots
Peng Jiang, Christian Sonne, Wangliang Li, et al.
Engineering (2024) Vol. 40, pp. 202-210
Open Access | Times Cited: 12
Enhancing user experience and trust in advanced LLM-based conversational agents
Yuanyuan Xu, Weiting Gao, Yining Wang, et al.
Computing and artificial intelligence. (2024) Vol. 2, Iss. 2, pp. 1467-1467
Closed Access | Times Cited: 11
Using WebXR Metaverse Platforms to Create Touristic Services and Cultural Promotion
Ana Martí Testón, Adolfo Muñoz, Luis Gracia, et al.
Applied Sciences (2023) Vol. 13, Iss. 14, pp. 8544-8544
Open Access | Times Cited: 20
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