OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Service Innovation: A Review of the Literature
Krithika Randhawa, Moira Scerri
Springer eBooks (2015), pp. 27-51
Closed Access | Times Cited: 99
Krithika Randhawa, Moira Scerri
Springer eBooks (2015), pp. 27-51
Closed Access | Times Cited: 99
Showing 1-25 of 99 citing articles:
A Bibliometric Review of Open Innovation: Setting a Research Agenda
Krithika Randhawa, Ralf Wilden, Jan Hohberger
Journal of Product Innovation Management (2016) Vol. 33, Iss. 6, pp. 750-772
Closed Access | Times Cited: 670
Krithika Randhawa, Ralf Wilden, Jan Hohberger
Journal of Product Innovation Management (2016) Vol. 33, Iss. 6, pp. 750-772
Closed Access | Times Cited: 670
Customer experience driven business model innovation
Timothy L. Keiningham, Lerzan Aksoy, Helen Bruce, et al.
Journal of Business Research (2019) Vol. 116, pp. 431-440
Open Access | Times Cited: 253
Timothy L. Keiningham, Lerzan Aksoy, Helen Bruce, et al.
Journal of Business Research (2019) Vol. 116, pp. 431-440
Open Access | Times Cited: 253
Service innovation in e-commerce last mile delivery: Mapping the e-customer journey
Yulia Vakulenko, Poja Shams, Daniel Hellström, et al.
Journal of Business Research (2019) Vol. 101, pp. 461-468
Closed Access | Times Cited: 206
Yulia Vakulenko, Poja Shams, Daniel Hellström, et al.
Journal of Business Research (2019) Vol. 101, pp. 461-468
Closed Access | Times Cited: 206
How to innovate toward an ambidextrous business model? The role of dynamic capabilities and market orientation
Krithika Randhawa, Ralf Wilden, Siegfried P. Gudergan
Journal of Business Research (2020) Vol. 130, pp. 618-634
Open Access | Times Cited: 169
Krithika Randhawa, Ralf Wilden, Siegfried P. Gudergan
Journal of Business Research (2020) Vol. 130, pp. 618-634
Open Access | Times Cited: 169
Promoting brand engagement behaviors and loyalty through perceived service value and innovativeness
Civilai Leckie, Munyaradzi W. Nyadzayo, Lester W. Johnson
Journal of Services Marketing (2017) Vol. 32, Iss. 1, pp. 70-82
Closed Access | Times Cited: 122
Civilai Leckie, Munyaradzi W. Nyadzayo, Lester W. Johnson
Journal of Services Marketing (2017) Vol. 32, Iss. 1, pp. 70-82
Closed Access | Times Cited: 122
Differential moderating effects of strategic and operational reconfiguration on the relationship between open innovation practices and innovation performance
Oghogho Destina Ovuakporie, Kishore Gopalakrishna Pillai, Chengang Wang, et al.
Research Policy (2020) Vol. 50, Iss. 1, pp. 104146-104146
Open Access | Times Cited: 96
Oghogho Destina Ovuakporie, Kishore Gopalakrishna Pillai, Chengang Wang, et al.
Research Policy (2020) Vol. 50, Iss. 1, pp. 104146-104146
Open Access | Times Cited: 96
Dual-focused transformational leadership and service innovation in hospitality organisations: A multilevel investigation
Mingjun Yang, Lưu Trọng Tuấn, David Qian
International Journal of Hospitality Management (2021) Vol. 98, pp. 103035-103035
Closed Access | Times Cited: 61
Mingjun Yang, Lưu Trọng Tuấn, David Qian
International Journal of Hospitality Management (2021) Vol. 98, pp. 103035-103035
Closed Access | Times Cited: 61
Exploring the effects of green service innovation on psychological and behavioral customer outcomes in the luxury hotel segment
Xiao’ai Hu, Van Thac Dang, Wang Jian-ming
Journal of Hospitality Marketing & Management (2025), pp. 1-27
Closed Access | Times Cited: 1
Xiao’ai Hu, Van Thac Dang, Wang Jian-ming
Journal of Hospitality Marketing & Management (2025), pp. 1-27
Closed Access | Times Cited: 1
Innovation practices of B2B manufacturers and service providers: Are they really different?
Wim G. Biemans, Abbie Griffin
Industrial Marketing Management (2018) Vol. 75, pp. 112-124
Open Access | Times Cited: 77
Wim G. Biemans, Abbie Griffin
Industrial Marketing Management (2018) Vol. 75, pp. 112-124
Open Access | Times Cited: 77
Open Service Innovation: The Role of Intermediary Capabilities
Krithika Randhawa, Ralf Wilden, Siegfried P. Gudergan
Journal of Product Innovation Management (2018) Vol. 35, Iss. 5, pp. 808-838
Open Access | Times Cited: 70
Krithika Randhawa, Ralf Wilden, Siegfried P. Gudergan
Journal of Product Innovation Management (2018) Vol. 35, Iss. 5, pp. 808-838
Open Access | Times Cited: 70
Service innovation and adoption in industrial markets: An SME perspective
Riza Casidy, Munyaradzi W. Nyadzayo, Mayoor Mohan
Industrial Marketing Management (2019) Vol. 89, pp. 157-170
Closed Access | Times Cited: 62
Riza Casidy, Munyaradzi W. Nyadzayo, Mayoor Mohan
Industrial Marketing Management (2019) Vol. 89, pp. 157-170
Closed Access | Times Cited: 62
The profile of innovation driven Italian SMEs and the relationship between the firms’ networking abilities and dynamic capabilities
Demetris Vrontis, Gianpaolo Basile, M. Simona Andreano, et al.
Journal of Business Research (2020) Vol. 114, pp. 313-324
Closed Access | Times Cited: 50
Demetris Vrontis, Gianpaolo Basile, M. Simona Andreano, et al.
Journal of Business Research (2020) Vol. 114, pp. 313-324
Closed Access | Times Cited: 50
Luxury hotels' green practices and consumer brand identification: The roles of perceived green service innovation and perceived values
Van Thac Dang, Tan Vo‐Thanh, Jianming Wang, et al.
Business Strategy and the Environment (2023) Vol. 32, Iss. 7, pp. 4568-4583
Closed Access | Times Cited: 22
Van Thac Dang, Tan Vo‐Thanh, Jianming Wang, et al.
Business Strategy and the Environment (2023) Vol. 32, Iss. 7, pp. 4568-4583
Closed Access | Times Cited: 22
Artificial Intelligence and Service Marketing Innovation
R. Monica, Aswin Varghese Soju, B. Sathish Kumar
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 150-172
Closed Access | Times Cited: 7
R. Monica, Aswin Varghese Soju, B. Sathish Kumar
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 150-172
Closed Access | Times Cited: 7
Examining how context change foster service innovation
Bo Edvardsson, Pennie Frow, Elina Jaakkola, et al.
Journal of service management (2018) Vol. 29, Iss. 5, pp. 932-955
Closed Access | Times Cited: 55
Bo Edvardsson, Pennie Frow, Elina Jaakkola, et al.
Journal of service management (2018) Vol. 29, Iss. 5, pp. 932-955
Closed Access | Times Cited: 55
Transport innovations for elderly people
Giuseppe T. Cirella, Monika Bąk, Aleksandra Koźlak, et al.
Research in Transportation Business & Management (2019) Vol. 30, pp. 100381-100381
Closed Access | Times Cited: 45
Giuseppe T. Cirella, Monika Bąk, Aleksandra Koźlak, et al.
Research in Transportation Business & Management (2019) Vol. 30, pp. 100381-100381
Closed Access | Times Cited: 45
Beyond “good company”: The mediating role of innovation in the corporate social responsibility and corporate firm performance relationship
Changsok Yoo, Jihwan Yeon, Seoki Lee
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 10, pp. 3677-3696
Closed Access | Times Cited: 25
Changsok Yoo, Jihwan Yeon, Seoki Lee
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 10, pp. 3677-3696
Closed Access | Times Cited: 25
Energy-Efficient Products and Competitiveness in the Manufacturing Sector
Giacomo Di Foggia
Journal of Open Innovation Technology Market and Complexity (2021) Vol. 7, Iss. 1, pp. 33-33
Open Access | Times Cited: 28
Giacomo Di Foggia
Journal of Open Innovation Technology Market and Complexity (2021) Vol. 7, Iss. 1, pp. 33-33
Open Access | Times Cited: 28
Digital service flexibility: a conceptual framework and roadmap for digital business transformation
Jiban Khuntia, Terence Saldanha, Abhishek Kathuria, et al.
European Journal of Information Systems (2022) Vol. 33, Iss. 1, pp. 61-79
Closed Access | Times Cited: 20
Jiban Khuntia, Terence Saldanha, Abhishek Kathuria, et al.
European Journal of Information Systems (2022) Vol. 33, Iss. 1, pp. 61-79
Closed Access | Times Cited: 20
Enhancing financial sustainability of rural banks in Bali through social capital, service innovation, and organizational culture
Ketut Tanti Kustina, I Gusti Bagus Wiksuana, Ni Luh Putu Wiagustini, et al.
Banks and Bank Systems (2025) Vol. 20, Iss. 1, pp. 191-204
Open Access
Ketut Tanti Kustina, I Gusti Bagus Wiksuana, Ni Luh Putu Wiagustini, et al.
Banks and Bank Systems (2025) Vol. 20, Iss. 1, pp. 191-204
Open Access
Does foreign direct investment facilitate R&D activities of Indian local firms?
Sanjay Kumar Mangla, Chih-Hai Yang
Applied Economics (2025), pp. 1-15
Closed Access
Sanjay Kumar Mangla, Chih-Hai Yang
Applied Economics (2025), pp. 1-15
Closed Access
The Confluence of Project and Innovation Management: A Scientometric Analysis of Emerging Trends and Research Frontiers
Lihong Zhang, Saeed Banihashemi, Y Zhang, et al.
Project Leadership and Society (2025), pp. 100181-100181
Open Access
Lihong Zhang, Saeed Banihashemi, Y Zhang, et al.
Project Leadership and Society (2025), pp. 100181-100181
Open Access
Research Journeys to Net Zero
Kim Ki Sung, Patrick Isherwood, Richie Moalosi
Routledge eBooks (2024)
Open Access | Times Cited: 3
Kim Ki Sung, Patrick Isherwood, Richie Moalosi
Routledge eBooks (2024)
Open Access | Times Cited: 3
Unpacking the nexus between innovation ecosystem‐oriented coopetition capability, organizational learning, and service innovations: A mediation‐moderation model
Hung‐Tai Tsou, Feng‐Hsu Liu
Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration (2025)
Closed Access
Hung‐Tai Tsou, Feng‐Hsu Liu
Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration (2025)
Closed Access
Exploring Service Innovation for Regional Development from an Ecosystem Perspective: A Case Study of Living Labs
Na Jin, Ian Miles, Feng‐Shang Wu, et al.
Springer proceedings in business and economics (2025), pp. 135-148
Closed Access
Na Jin, Ian Miles, Feng‐Shang Wu, et al.
Springer proceedings in business and economics (2025), pp. 135-148
Closed Access
