OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Humanizing Chatbots for Interactive Marketing
Wan‐Hsiu Sunny Tsai, Ching‐Hua Chuan
Springer eBooks (2023), pp. 255-273
Closed Access | Times Cited: 7

Showing 7 citing articles:

Effect of AI Chatbot’s Interactivity on Consumers’ Negative Word-of-Mouth Intention: Mediating Role of Perceived Empathy and Anger
Myungok Chris Yim
International Journal of Human-Computer Interaction (2023) Vol. 40, Iss. 18, pp. 5415-5430
Closed Access | Times Cited: 13

Guest editorial: Artificial intelligence application and future research directions in interactive marketing
Andy Wei Hao, Hongfei Liu
Journal of Research in Interactive Marketing (2024) Vol. 18, Iss. 1, pp. 1-5
Open Access | Times Cited: 5

Scaling Up Customer Support Using Artificial Intelligence and Machine Learning Techniques
Kassim Kalinaki, Sumaya Namuwaya, Aminah Mwamini, et al.
Advances in marketing, customer relationship management, and e-services book series (2023), pp. 23-45
Closed Access | Times Cited: 6

Consumer Adoption of AI-powered Virtual Assistants (AIVA): An Integrated Model Based on the SEM–ANN Approach
Palima Pandey, Alok Kumar
FIIB Business Review (2023)
Closed Access | Times Cited: 6

Boundaries and Future Trends of ChatGPT Based on AI and Security Perspectives
Albandari Alsumayt, Zeyad M. Alfawaer, Nahla El-Haggar, et al.
HighTech and Innovation Journal (2024) Vol. 5, Iss. 1, pp. 129-142
Open Access | Times Cited: 1

Humanizing Answers for Compatibility Questions in E-commerce using Large Language Models
André Gomes Regino, Victor Hochgreb de Freitas, Júlio Cesar dos Reis
(2024), pp. 300-312
Closed Access

Mapping the landscape of avatar marketing: a bibliometric analysis of trends and future directions
Andriani Kusumawati, Tika Sartika, Anni Rahimah, et al.
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access

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