OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
How to prioritize perceived quality attributes from consumers' perspective? Analysis through social media data
Tong Yang, Yanzhong Dang, Jiangning Wu
Electronic Commerce Research (2023)
Closed Access | Times Cited: 13
Tong Yang, Yanzhong Dang, Jiangning Wu
Electronic Commerce Research (2023)
Closed Access | Times Cited: 13
Showing 13 citing articles:
Knowing how satisfied/dissatisfied is far from enough: a comprehensive customer satisfaction analysis framework based on hybrid text mining techniques
Tong Yang, Jie Wu, Junming Zhang
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 3, pp. 873-892
Closed Access | Times Cited: 18
Tong Yang, Jie Wu, Junming Zhang
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 3, pp. 873-892
Closed Access | Times Cited: 18
Service attributes for sustainable rural tourism from online comments: Tourist satisfaction perspective
Jie Wu, Tong Yang
Journal of Destination Marketing & Management (2023) Vol. 30, pp. 100822-100822
Closed Access | Times Cited: 17
Jie Wu, Tong Yang
Journal of Destination Marketing & Management (2023) Vol. 30, pp. 100822-100822
Closed Access | Times Cited: 17
Consumers' affective needs matter: Open innovation through mining luxury hotels' online reviews
Jie Wu, Tong Yang, Zhiwei Zhou, et al.
International Journal of Hospitality Management (2023) Vol. 114, pp. 103556-103556
Closed Access | Times Cited: 16
Jie Wu, Tong Yang, Zhiwei Zhou, et al.
International Journal of Hospitality Management (2023) Vol. 114, pp. 103556-103556
Closed Access | Times Cited: 16
Wisdom of crowds: SWOT analysis based on hybrid text mining methods using online reviews
Jie Wu, Narisa Zhao, Tong Yang
Journal of Business Research (2023) Vol. 171, pp. 114378-114378
Closed Access | Times Cited: 14
Jie Wu, Narisa Zhao, Tong Yang
Journal of Business Research (2023) Vol. 171, pp. 114378-114378
Closed Access | Times Cited: 14
Deciphering Customer Satisfaction: A Machine Learning-Oriented Method Using Agglomerative Clustering for Predictive Modeling and Feature Selection
Nisrine Rezki, Mohamed Mansouri, Rachid Oucheikh
Management Systems in Production Engineering (2025) Vol. 33, Iss. 1, pp. 60-70
Open Access
Nisrine Rezki, Mohamed Mansouri, Rachid Oucheikh
Management Systems in Production Engineering (2025) Vol. 33, Iss. 1, pp. 60-70
Open Access
Dynamic product quality improvement using social media data and competitor-based Kano model
Zheng Lu, Lin Sun, Zhen He, et al.
International Journal of Production Economics (2025), pp. 109645-109645
Closed Access
Zheng Lu, Lin Sun, Zhen He, et al.
International Journal of Production Economics (2025), pp. 109645-109645
Closed Access
Examining the Effect of Social Media Advertising Features on Customer Perceived Value and Brand Love in the Retail Industry
Jalal Rajeh Hanaysha, Khaled M.K. Alhyasat
Telematics and Informatics Reports (2025), pp. 100208-100208
Open Access
Jalal Rajeh Hanaysha, Khaled M.K. Alhyasat
Telematics and Informatics Reports (2025), pp. 100208-100208
Open Access
How to boost e-commerce for poverty alleviation? A perspective on competitiveness analysis using online reviews
Jie Wu, Junming Zhang, Narisa Zhao
Electronic Commerce Research (2023)
Closed Access | Times Cited: 10
Jie Wu, Junming Zhang, Narisa Zhao
Electronic Commerce Research (2023)
Closed Access | Times Cited: 10
How to stay competitive: An innovative concept to assess the business competitiveness using online restaurant reviews
Jie Wu, Jinyan Chen, Tong Yang, et al.
International Journal of Hospitality Management (2024) Vol. 122, pp. 103836-103836
Closed Access | Times Cited: 2
Jie Wu, Jinyan Chen, Tong Yang, et al.
International Journal of Hospitality Management (2024) Vol. 122, pp. 103836-103836
Closed Access | Times Cited: 2
From urge to action: the hidden forces behind online impulse buying in electronic commerce—a meta analytic structural equation modelling (MASEM) research
T. S. Anoop, Zillur Rahman
Electronic Commerce Research (2024)
Closed Access | Times Cited: 1
T. S. Anoop, Zillur Rahman
Electronic Commerce Research (2024)
Closed Access | Times Cited: 1
Has COVID-19 Changed Consumers’ Satisfiers and Dissatisfiers? Evidence from Online Reviews of 5-Star Hotels in Shanghai and Beijing
Jie Wu, Tong Yang
Journal of China Tourism Research (2023) Vol. 20, Iss. 2, pp. 430-452
Closed Access | Times Cited: 3
Jie Wu, Tong Yang
Journal of China Tourism Research (2023) Vol. 20, Iss. 2, pp. 430-452
Closed Access | Times Cited: 3
Manifestation of customer value co-creation behaviour in the automobile industry: a perspective from Twitter analytics
Nitin Sachdeva, Ashish Kumar Rathore, Neena Sondhi, et al.
Electronic Commerce Research (2023)
Closed Access | Times Cited: 2
Nitin Sachdeva, Ashish Kumar Rathore, Neena Sondhi, et al.
Electronic Commerce Research (2023)
Closed Access | Times Cited: 2
Exploring the Advantages of Using Social Media in the Romanian Retail Sector
Cristinel Vasiliu, Mihai Felea, Irina Albăstroiu, et al.
Journal of theoretical and applied electronic commerce research (2023) Vol. 18, Iss. 3, pp. 1431-1445
Open Access | Times Cited: 2
Cristinel Vasiliu, Mihai Felea, Irina Albăstroiu, et al.
Journal of theoretical and applied electronic commerce research (2023) Vol. 18, Iss. 3, pp. 1431-1445
Open Access | Times Cited: 2
Predicting counseling behavioral propensity based on temporal return visits patterns and current perceived intensity with chronic conditions management
Qingfei Luo, Chao Yang, Jun Yang
Information Processing & Management (2024) Vol. 62, Iss. 3, pp. 104024-104024
Closed Access
Qingfei Luo, Chao Yang, Jun Yang
Information Processing & Management (2024) Vol. 62, Iss. 3, pp. 104024-104024
Closed Access
