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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Customer revisit intention to restaurants: Evidence from online reviews
Xiangbin Yan, Jing Wang, Michael Chau
Information Systems Frontiers (2013) Vol. 17, Iss. 3, pp. 645-657
Closed Access | Times Cited: 154

Showing 1-25 of 154 citing articles:

Advances in Social Media Research: Past, Present and Future
Kawaljeet Kaur Kapoor, Kuttimani Tamilmani, Nripendra P. Rana, et al.
Information Systems Frontiers (2017) Vol. 20, Iss. 3, pp. 531-558
Open Access | Times Cited: 1097
The Effect of Electronic Word of Mouth Communications on Intention to Buy: A Meta-Analysis
Elvira Ismagilova, Emma Slade, Nripendra P. Rana, et al.
Information Systems Frontiers (2019) Vol. 22, Iss. 5, pp. 1203-1226
Open Access | Times Cited: 310
The impact of perceived price justice and satisfaction on loyalty: the mediating effect of revisit intention
A. Celil Çakıcı, Yılmaz Akgündüz, Oya Yıldırım
Tourism Review (2019) Vol. 74, Iss. 3, pp. 443-462
Closed Access | Times Cited: 190
Helpfulness of product reviews as a function of discrete positive and negative emotions
Muhammad Shahid Iqbal Malik, Ayyaz Hussain
Computers in Human Behavior (2017) Vol. 73, pp. 290-302
Open Access | Times Cited: 156
Sharing of Sponsored Advertisements on Social Media: A Uses and Gratifications Perspective
Cherniece J. Plume, Emma Slade
Information Systems Frontiers (2018) Vol. 20, Iss. 3, pp. 471-483
Open Access | Times Cited: 126
Understanding customers' hotel revisiting behaviour: a sentiment analysis of online feedback reviews
Eunil Park, Jiwon Kang, Daejin Choi, et al.
Current Issues in Tourism (2018) Vol. 23, Iss. 5, pp. 605-611
Closed Access | Times Cited: 113
“How was your meal?” Examining customer experience using Google maps reviews
Boonyanit Mathayomchan, Viriya Taecharungroj
International Journal of Hospitality Management (2020) Vol. 90, pp. 102641-102641
Closed Access | Times Cited: 106
The importance of user-generated photos in restaurant selection
Bruno Oliveira, Beatriz Casais
Journal of Hospitality and Tourism Technology (2018) Vol. 10, Iss. 1, pp. 2-14
Closed Access | Times Cited: 98
The effect of place attachment on visitors’ revisit intentions: evidence from Batam
Salmi Mohd Isa, Hepy Hefri Ariyanto, Shaian Kiumarsi
Tourism Geographies (2019) Vol. 22, Iss. 1, pp. 51-82
Closed Access | Times Cited: 98
An analysis of review content and reviewer variables that contribute to review helpfulness
Muhammad Shahid Iqbal Malik, Ayyaz Hussain
Information Processing & Management (2017) Vol. 54, Iss. 1, pp. 88-104
Closed Access | Times Cited: 96
The Effects of Fast Food Restaurant Attributes on Customer Satisfaction, Revisit Intention, and Recommendation Using DINESERV Scale
Se-Hak Chun, Ariunzaya Nyam-Ochir
Sustainability (2020) Vol. 12, Iss. 18, pp. 7435-7435
Open Access | Times Cited: 96
Customer satisfaction with Restaurants Service Quality during COVID-19 outbreak: A two-stage methodology
Masoumeh Zibarzani, Rabab Ali Abumalloh, Mehrbakhsh Nilashi, et al.
Technology in Society (2022) Vol. 70, pp. 101977-101977
Open Access | Times Cited: 68
Deep learning model based on expectation-confirmation theory to predict customer satisfaction in hospitality service
Soyoung Oh, Honggeun Ji, Jina Kim, et al.
Information Technology & Tourism (2022) Vol. 24, Iss. 1, pp. 109-126
Closed Access | Times Cited: 67
Big social data and customer decision making in vegetarian restaurants: A combined machine learning method
Mehrbakhsh Nilashi, Hossein Ahmadi, Goli Arji, et al.
Journal of Retailing and Consumer Services (2021) Vol. 62, pp. 102630-102630
Closed Access | Times Cited: 56
Give your hunger a new option: Understanding consumers' continuous intention to use online food delivery apps using trust transfer theory
Aleem Raza, Muhammad Asif, Mubasher Akram
International Journal of Consumer Studies (2022) Vol. 47, Iss. 2, pp. 474-495
Closed Access | Times Cited: 42
Beyond taste: examining sustainable value, perceived CSR and consumer behaviour in the restaurant industry
Wanyu Mou, S. Mostafa Rasoolimanesh, Stephanie Hui-Wen Chuah
Journal of Hospitality and Tourism Insights (2024) Vol. 7, Iss. 2, pp. 844-867
Closed Access | Times Cited: 9
Good discounts earn good reviews in return? Effects of price promotion on online restaurant reviews
Dong Zhu, Zhi Jie Zhang, Ya Ping Chang, et al.
International Journal of Hospitality Management (2018) Vol. 77, pp. 178-186
Closed Access | Times Cited: 74
Modeling customer satisfaction and revisit intention in Bangladeshi dining restaurants
Mahafuz Mannan, N. M. Shafiul Kabir Chowdhury, Priodorshine Sarker, et al.
Journal of Modelling in Management (2019) Vol. 14, Iss. 4, pp. 922-947
Closed Access | Times Cited: 71
Understanding the robotic restaurant experience: a multiple case study
Faruk Seyitoğlu, Stanislav Ivanov
Journal of Tourism Futures (2020) Vol. 8, Iss. 1, pp. 55-72
Open Access | Times Cited: 61
Motivations for customer revisit behavior in online review comments: Analyzing the role of user experience using big data approaches
Eunil Park
Journal of Retailing and Consumer Services (2019) Vol. 51, pp. 14-18
Closed Access | Times Cited: 60
Predicting the Helpfulness of Online Restaurant Reviews Using Different Machine Learning Algorithms: A Case Study of Yelp
Yi Luo, Xiaowei Xu
Sustainability (2019) Vol. 11, Iss. 19, pp. 5254-5254
Open Access | Times Cited: 58
Who will be your next customer: A machine learning approach to customer return visits in airline services
Syjung Hwang, Jina Kim, Eunil Park, et al.
Journal of Business Research (2020) Vol. 121, pp. 121-126
Closed Access | Times Cited: 53
Which factors influence locals’ and visitors’ overall restaurant evaluations?
Ilona Pezenka, Christian Weismayer
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 9, pp. 2793-2812
Open Access | Times Cited: 52
The Effects of Green Restaurant Attributes on Customer Satisfaction Using the Structural Topic Model on Online Customer Reviews
Eun Hye Park, Bongsug Chae, Junehee Kwon, et al.
Sustainability (2020) Vol. 12, Iss. 7, pp. 2843-2843
Open Access | Times Cited: 51
Understanding generation Z consumers’ revisit intentions to robotic service restaurants
Kriti Priya Gupta, Smriti Pande
Young Consumers Insight and Ideas for Responsible Marketers (2023) Vol. 24, Iss. 3, pp. 331-351
Closed Access | Times Cited: 17
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