OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Assessing Organizational Users’ Intentions and Behavior to AI Integrated CRM Systems: a Meta-UTAUT Approach
Sheshadri Chatterjee, Nripendra P. Rana, Sangeeta Khorana, et al.
Information Systems Frontiers (2021) Vol. 25, Iss. 4, pp. 1299-1313
Open Access | Times Cited: 122

Showing 1-25 of 122 citing articles:

What factors contribute to the acceptance of artificial intelligence? A systematic review
Sage Kelly, Sherrie-Anne Kaye, Óscar Oviedo-Trespalacios
Telematics and Informatics (2022) Vol. 77, pp. 101925-101925
Open Access | Times Cited: 369

The role of meta-UTAUT factors, perceived anthropomorphism, perceived intelligence, and social self-efficacy in chatbot-based services?
Janarthanan Balakrishnan, Salma S. Abed, Paul Jones
Technological Forecasting and Social Change (2022) Vol. 180, pp. 121692-121692
Open Access | Times Cited: 147

Digital workplace and organization performance: Moderating role of digital leadership capability
Sheshadri Chatterjee, Ranjan Chaudhuri, Demetris Vrontis, et al.
Journal of Innovation & Knowledge (2023) Vol. 8, Iss. 1, pp. 100334-100334
Open Access | Times Cited: 130

Customers’ acceptance of artificially intelligent service robots: The influence of trust and culture
Oscar Hengxuan, G. Christina, Doğan Gürsoy, et al.
International Journal of Information Management (2023) Vol. 70, pp. 102623-102623
Closed Access | Times Cited: 123

Revolutionizing education: Artificial intelligence empowered learning in higher education
Habeeb Ur Rahiman, Rashmi Kodikal
Cogent Education (2023) Vol. 11, Iss. 1
Open Access | Times Cited: 93

Assessing the impact of big data analytics on decision-making processes, forecasting, and performance of a firm
Sheshadri Chatterjee, Ranjan Chaudhuri, Shivam Gupta, et al.
Technological Forecasting and Social Change (2023) Vol. 196, pp. 122824-122824
Open Access | Times Cited: 43

Unpacking AI for hospitality and tourism services: Exploring the role of perceived enjoyment on future use intentions
Arthur Huang, Ahmet Öztürk, Tingting Zhang, et al.
International Journal of Hospitality Management (2024) Vol. 119, pp. 103693-103693
Closed Access | Times Cited: 28

Could AI Ethical Anxiety, Perceived Ethical Risks and Ethical Awareness About AI Influence University Students’ Use of Generative AI Products? An Ethical Perspective
Wenjuan Zhu, Lei Huang, Xinni Zhou, et al.
International Journal of Human-Computer Interaction (2024), pp. 1-23
Closed Access | Times Cited: 23

Analyzing Preceding factors affecting behavioral intention on communicational artificial intelligence as an educational tool
Patrick M. Cortez, Ardvin Kester S. Ong, John Francis T. Diaz, et al.
Heliyon (2024) Vol. 10, Iss. 3, pp. e25896-e25896
Open Access | Times Cited: 17

Home Sweet Smart Home: Enhancing Consumer Valuation and Purchase Intention of Smart Home Technologies (SHTs) for Societal Value
Imed Ben Nasr, Ibtissame Abaidi, Lisa Thomas
Information Systems Frontiers (2025)
Closed Access | Times Cited: 2

Technology readiness of B2B firms and AI-based customer relationship management capability for enhancing social sustainability performance
Muhammad Sabbir Rahman, Surajit Bag, Shivam Gupta, et al.
Journal of Business Research (2022) Vol. 156, pp. 113525-113525
Open Access | Times Cited: 63

Assessing the AI-CRM technology capability for sustaining family businesses in times of crisis: the moderating role of strategic intent
Ranjan Chaudhuri, Sheshadri Chatterjee, Sascha Kraus, et al.
Journal of Family Business Management (2022) Vol. 13, Iss. 1, pp. 46-67
Open Access | Times Cited: 62

Why Do Retail Customers Adopt Artificial Intelligence (AI) Based Autonomous Decision-Making Systems?
Shavneet Sharma, Nazrul Islam, Gurmeet Singh, et al.
IEEE Transactions on Engineering Management (2022) Vol. 71, pp. 1846-1861
Open Access | Times Cited: 62

Adoption of AI-Enabled Tools in Social Development Organizations in India: An Extension of UTAUT Model
Ruchika Jain, Naval Garg, Shikha N. Khera
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 49

Adoption of Artificial Intelligence and Cutting-Edge Technologies for Production System Sustainability: A Moderator-Mediation Analysis
Sheshadri Chatterjee, Ranjan Chaudhuri, Sachin Kamble, et al.
Information Systems Frontiers (2022) Vol. 25, Iss. 5, pp. 1779-1794
Open Access | Times Cited: 42

Predicting Adoption Intention of Artificial Intelligence ChatGPT
Md Mehedi Hasan Emon, Farheen Hassan, Mehzabul Hoque Nahid, et al.
AIUB Journal of Science and Engineering (AJSE) (2023) Vol. 22, Iss. 2, pp. 189-199
Open Access | Times Cited: 40

Hyper-personalization for enhancing customer loyalty and satisfaction in Customer Relationship Management (CRM) systems
Nitin Liladhar Rane, Saurabh Choudhary, Jayesh Rane
SSRN Electronic Journal (2023)
Closed Access | Times Cited: 38

Lights, Camera, Metaverse!
Aman Kumar, Amit Shankar, Abhishek Behl, et al.
Journal of Global Information Management (2023) Vol. 31, Iss. 8, pp. 1-20
Open Access | Times Cited: 33

Investigating the impact of artificial intelligence on human resource functions in the health sector of China: A mediated moderation model
Muhammad Farrukh Shahzad, Shuo Xu, Waliha Naveed, et al.
Heliyon (2023) Vol. 9, Iss. 11, pp. e21818-e21818
Open Access | Times Cited: 29

Investigating the Role of Perceived Risk, Perceived Security and Perceived Trust on Smart m-Banking Application Using SEM
Mohammed Amin Almaiah, Shaha Al‐Otaibi, Rima Shishakly, et al.
Sustainability (2023) Vol. 15, Iss. 13, pp. 9908-9908
Open Access | Times Cited: 27

The consequences of innovation failure: An innovation capabilities and dynamic capabilities perspective
Sheshadri Chatterjee, Ranjan Chaudhuri, Marcello M. Mariani, et al.
Technovation (2023) Vol. 128, pp. 102858-102858
Open Access | Times Cited: 27

Green supply chain technology and organization performance: Moderating role of environmental dynamism and product-service innovation capability
Ranjan Chaudhuri, Sheshadri Chatterjee, Shivam Gupta, et al.
Technovation (2023) Vol. 128, pp. 102857-102857
Closed Access | Times Cited: 25

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