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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Critical service logic: making sense of value creation and co-creation
Christian Grönroos, Päivi Voima
Journal of the Academy of Marketing Science (2012) Vol. 41, Iss. 2, pp. 133-150
Closed Access | Times Cited: 2287

Showing 1-25 of 2287 citing articles:

Digital transformation: A multidisciplinary reflection and research agenda
Peter C. Verhoef, Thijs Broekhuizen, Yakov Bart, et al.
Journal of Business Research (2019) Vol. 122, pp. 889-901
Open Access | Times Cited: 3115
Institutions and axioms: an extension and update of service-dominant logic
Stephen L. Vargo, Robert F. Lusch
Journal of the Academy of Marketing Science (2015) Vol. 44, Iss. 1, pp. 5-23
Closed Access | Times Cited: 2934
Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge
Valarie A. Zeithaml, A. Parasuraman, Arvind Malhotra
Journal of the Academy of Marketing Science (2002) Vol. 30, Iss. 4, pp. 362-375
Open Access | Times Cited: 2604
Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation
Linda D. Hollebeek, Mark S. Glynn, Roderick J. Brodie
Journal of Interactive Marketing (2014) Vol. 28, Iss. 2, pp. 149-165
Closed Access | Times Cited: 2571
Service-dominant logic 2025
Stephen L. Vargo, Robert F. Lusch
International Journal of Research in Marketing (2016) Vol. 34, Iss. 1, pp. 46-67
Closed Access | Times Cited: 1078
The Role of Customer Engagement Behavior in Value Co-Creation
Elina Jaakkola, Matthew Alexander
Journal of Service Research (2014) Vol. 17, Iss. 3, pp. 247-261
Open Access | Times Cited: 1016
Value co-creation: concept and measurement
Kumar Rakesh Ranjan, Stuart Read
Journal of the Academy of Marketing Science (2014) Vol. 44, Iss. 3, pp. 290-315
Closed Access | Times Cited: 1014
S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM
Linda D. Hollebeek, Rajendra K. Srivastava, Tom Chen
Journal of the Academy of Marketing Science (2016) Vol. 47, Iss. 1, pp. 161-185
Closed Access | Times Cited: 798
Theory of value co-creation: a systematic literature review
Marco Galvagno, Daniele Dalli
Managing Service Quality (2014) Vol. 24, Iss. 6, pp. 643-683
Closed Access | Times Cited: 773
What is co-creation? An interactional creation framework and its implications for value creation
Venkat Ramaswamy, Kerimcan Ozcan
Journal of Business Research (2017) Vol. 84, pp. 196-205
Closed Access | Times Cited: 561
Metaverse marketing: How the metaverse will shape the future of consumer research and practice
Yogesh K. Dwivedi, Laurie Hughes, Yichuan Wang, et al.
Psychology and Marketing (2022) Vol. 40, Iss. 4, pp. 750-776
Open Access | Times Cited: 532
From public service-dominant logic to public service logic: are public service organizations capable of co-production and value co-creation?
Stephen P. Osborne
Public Management Review (2017) Vol. 20, Iss. 2, pp. 225-231
Open Access | Times Cited: 489
Digitalization Capabilities as Enablers of Value Co‐Creation in Servitizing Firms
Sambit Lenka, Vinit Parida, Joakim Wincent
Psychology and Marketing (2016) Vol. 34, Iss. 1, pp. 92-100
Open Access | Times Cited: 476
The service revolution and its marketing implications: service logic vs service-dominant logic
Christian Grönroos, Johanna Gummerus
Managing Service Quality (2014) Vol. 24, Iss. 3, pp. 206-229
Closed Access | Times Cited: 450
Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance
Anna Shaojie Cui, Fang Wu
Journal of the Academy of Marketing Science (2015) Vol. 44, Iss. 4, pp. 516-538
Closed Access | Times Cited: 443
Exploring value propositions and service innovation: a service-dominant logic study
Per Skålén, Johanna Gummerus, Catharina von Koskull, et al.
Journal of the Academy of Marketing Science (2014) Vol. 43, Iss. 2, pp. 137-158
Open Access | Times Cited: 429
An agile co-creation process for digital servitization: A micro-service innovation approach
David Sjödin, Vinit Parida, Marko Kohtamäki, et al.
Journal of Business Research (2020) Vol. 112, pp. 478-491
Open Access | Times Cited: 402
A higher-order model of consumer brand engagement and its impact on loyalty intentions
Abhishek Dwivedi
Journal of Retailing and Consumer Services (2015) Vol. 24, pp. 100-109
Closed Access | Times Cited: 390
Service experience co-creation: conceptualization, implications, and future research directions
Elina Jaakkola, Anu Helkkula, Leena Aarikka‐Stenroos
Journal of service management (2015) Vol. 26, Iss. 2, pp. 182-205
Closed Access | Times Cited: 373
Efficacy of co-creation and mastering on perceived value and satisfaction in tourists' consumption
Nina K. Prebensen, Jinghua Xie
Tourism Management (2016) Vol. 60, pp. 166-176
Open Access | Times Cited: 367
The customer value proposition: evolution, development, and application in marketing
Adrian Payne, Pennie Frow, Andreas Eggert
Journal of the Academy of Marketing Science (2017) Vol. 45, Iss. 4, pp. 467-489
Closed Access | Times Cited: 362
How Business Customers Judge Solutions: Solution Quality and Value in Use
Emma K. Macdonald, Michael Kleinaltenkamp, Hugh Wilson
Journal of Marketing (2016) Vol. 80, Iss. 3, pp. 96-120
Open Access | Times Cited: 342
Orchestrating industrial ecosystem in circular economy: A two-stage transformation model for large manufacturing companies
Vinit Parida, Thommie Burström, Ivanka Visnjic, et al.
Journal of Business Research (2019) Vol. 101, pp. 715-725
Open Access | Times Cited: 323
Co-creation in higher education: towards a conceptual model
Mollie Dollinger, Jason M. Lodge, Hamish Coates
Journal of Marketing for HIGHER EDUCATION (2018) Vol. 28, Iss. 2, pp. 210-231
Closed Access | Times Cited: 313
Transforming provider-customer relationships in digital servitization: A relational view on digitalization
Anmar Kamalaldin, Lina Linde, David Sjödin, et al.
Industrial Marketing Management (2020) Vol. 89, pp. 306-325
Open Access | Times Cited: 310
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