OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The interactive effects of sales control systems on salesperson performance: a job demands–resources perspective
C. Fred Miao, Kenneth R. Evans
Journal of the Academy of Marketing Science (2012) Vol. 41, Iss. 1, pp. 73-90
Closed Access | Times Cited: 188

Showing 1-25 of 188 citing articles:

Service encounters, experiences and the customer journey: Defining the field and a call to expand our lens
Clay M. Voorhees, Paul W. Fombelle, Yany Grégoire, et al.
Journal of Business Research (2017) Vol. 79, pp. 269-280
Open Access | Times Cited: 401

Exploring the relationship among servant leadership, intrinsic motivation and performance in an industrial sales setting
Belén Bande, Pilar Fernández Ferrín, Concepción Varela Neira, et al.
Journal of Business and Industrial Marketing (2016) Vol. 31, Iss. 2, pp. 219-231
Closed Access | Times Cited: 119

The role of climate: implications for service employee engagement and customer service performance
Bülent Mengüç, Seigyoung Auh, Volkan Yeniaras, et al.
Journal of the Academy of Marketing Science (2017) Vol. 45, Iss. 3, pp. 428-451
Closed Access | Times Cited: 119

Effects of sales force market orientation on creativity, innovation implementation, and sales performance
Guangping Wang, C. Fred Miao
Journal of Business Research (2015) Vol. 68, Iss. 11, pp. 2374-2382
Closed Access | Times Cited: 118

Salesperson Solution Involvement and Sales Performance: The Contingent Role of Supplier Firm and Customer–Supplier Relationship Characteristics
Nikolaos G. Panagopoulos, Adam Rapp, Jessica L. Ogilvie
Journal of Marketing (2017) Vol. 81, Iss. 4, pp. 144-164
Closed Access | Times Cited: 102

Organizational Controls and Performance Outcomes: A Meta‐Analytic Assessment and Extension
Vikrant Sihag, Serge Rijsdijk
Journal of Management Studies (2018) Vol. 56, Iss. 1, pp. 91-133
Open Access | Times Cited: 98

The Role of the Sales-Service Interface and Ambidexterity in the Evolving Organization
Adam Rapp, Daniel G. Bachrach, Karen Flaherty, et al.
Journal of Service Research (2016) Vol. 20, Iss. 1, pp. 59-75
Closed Access | Times Cited: 94

How abusive supervision and abusive supervisory climate influence salesperson creativity and sales team effectiveness in China
Wan Jiang, Qinxuan Gu
Management Decision (2016) Vol. 54, Iss. 2, pp. 455-475
Closed Access | Times Cited: 92

Unpacking the Relationship between Sales Control and Salesperson Performance: A Regulatory Fit Perspective
Constantine S. Katsikeas, Seigyoung Auh, Stavroula Spyropoulou, et al.
Journal of Marketing (2018) Vol. 82, Iss. 3, pp. 45-69
Open Access | Times Cited: 87

The impact of digital transformation on salespeople: an empirical investigation using the JD-R model
Paolo Guenzi, Edwin J. Nijssen
Journal of Personal Selling and Sales Management (2021) Vol. 41, Iss. 2, pp. 130-149
Open Access | Times Cited: 86

Operationalizing salesperson performance with secondary data: aligning practice, scholarship, and theory
Willy Bolander, Nawar N. Chaker, Alec Pappas, et al.
Journal of the Academy of Marketing Science (2021) Vol. 49, Iss. 3, pp. 462-481
Closed Access | Times Cited: 66

The impact of business-to-business salespeople’s social media use on value co-creation and cross/up-selling: the role of social capital
Omar S. Itani, Vishag Badrinarayanan, Deva Rangarajan
European Journal of Marketing (2022) Vol. 57, Iss. 3, pp. 683-717
Closed Access | Times Cited: 63

Customer showrooming behavior, customer orientation, and emotional labor: Sales control as a moderator
Hyewon Park, Won‐Moo Hur
Journal of Retailing and Consumer Services (2023) Vol. 72, pp. 103268-103268
Closed Access | Times Cited: 24

Competitive intelligence collection and use by sales and service representatives: how managers’ recognition and autonomy moderate individual performance
Adam Rapp, Raj Agnihotri, Thomas L. Baker, et al.
Journal of the Academy of Marketing Science (2014) Vol. 43, Iss. 3, pp. 357-374
Closed Access | Times Cited: 91

Service employee burnout and engagement: the moderating role of power distance orientation
Seigyoung Auh, Bülent Mengüç, Stavroula Spyropoulou, et al.
Journal of the Academy of Marketing Science (2015) Vol. 44, Iss. 6, pp. 726-745
Closed Access | Times Cited: 84

Investigating Salesperson Performance Factors: A Systematic Review of the Literature on the Characteristics of Effective Salespersons
Halimin Herjanto, Drew Franklin
Australasian Marketing Journal (AMJ) (2019) Vol. 27, Iss. 2, pp. 104-112
Closed Access | Times Cited: 61

Are mobile devices a blessing or a curse? Effects of mobile technology use on salesperson role stress and job satisfaction
Sergio Román, Rocío Rodríguez, Jorge Fernando Jaramillo
Journal of Business and Industrial Marketing (2018) Vol. 33, Iss. 5, pp. 651-664
Closed Access | Times Cited: 60

Impact of salesperson macro-adaptive selling strategy on job performance and satisfaction
Hyokjin Kwak, Rolph E. Anderson, Thomas W. Leigh, et al.
Journal of Business Research (2018) Vol. 94, pp. 42-55
Closed Access | Times Cited: 60

Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions
Anna Salonen, Harri Terho, Eva Böhm, et al.
Journal of the Academy of Marketing Science (2020) Vol. 49, Iss. 1, pp. 139-163
Open Access | Times Cited: 52

Exploring the synergistic role of ethical leadership and sales control systems on salesperson social media use and sales performance
Ashish Kalra, Elten Briggs, Wyatt A. Schrock
Journal of Business Research (2022) Vol. 154, pp. 113344-113344
Closed Access | Times Cited: 28

The influence of sales force technology use on outcome performance
Sergio Román, Rocío Rodríguez
Journal of Business and Industrial Marketing (2015) Vol. 30, Iss. 6, pp. 771-783
Closed Access | Times Cited: 63

The influence of formal and informal sales controls on customer-directed selling behaviors and sales unit effectiveness
Paolo Guenzi, Artur Baldauf, Nikolaos G. Panagopoulos
Industrial Marketing Management (2014) Vol. 43, Iss. 5, pp. 786-800
Closed Access | Times Cited: 56

Understanding the relationship between frontline employee boreout and customer orientation
Ruth Stock
Journal of Business Research (2016) Vol. 69, Iss. 10, pp. 4259-4268
Closed Access | Times Cited: 51

A multidimensional perspective of business-to-business sales success: A meta-analytic review
Alhassan Ohiomah, Morad Benyoucef, Pavel A. Andreev
Industrial Marketing Management (2020) Vol. 90, pp. 435-452
Closed Access | Times Cited: 46

Does service-sales ambidexterity matter in business-to-business service recovery? A perspective through salesforce control system
Bilal Ahmad, Da Liu, Naeem Akhtar, et al.
Industrial Marketing Management (2022) Vol. 102, pp. 351-363
Closed Access | Times Cited: 27

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