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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The future of in-store technology
Dhruv Grewal, Stephanie Noble, Anne L. Roggeveen, et al.
Journal of the Academy of Marketing Science (2019) Vol. 48, Iss. 1, pp. 96-113
Open Access | Times Cited: 348

Showing 1-25 of 348 citing articles:

A strategic framework for artificial intelligence in marketing
Ming‐Hui Huang, Roland T. Rust
Journal of the Academy of Marketing Science (2020) Vol. 49, Iss. 1, pp. 30-50
Open Access | Times Cited: 858
The future of technology and marketing: a multidisciplinary perspective
Dhruv Grewal, John Hulland, Praveen K. Kopalle, et al.
Journal of the Academy of Marketing Science (2019) Vol. 48, Iss. 1, pp. 1-8
Closed Access | Times Cited: 400
How Technology is Changing Retail
Venkatesh Shankar, Kirthi Kalyanam, Pankaj Setia, et al.
Journal of Retailing (2020) Vol. 97, Iss. 1, pp. 13-27
Closed Access | Times Cited: 316
Social interactions in the metaverse: Framework, initial evidence, and research roadmap
Thorsten Hennig‐Thurau, Dorothea Nilusha Aliman, Alina Marie Herting, et al.
Journal of the Academy of Marketing Science (2022) Vol. 51, Iss. 4, pp. 889-913
Open Access | Times Cited: 238
Understanding Retail Experiences and Customer Journey Management
Dhruv Grewal, Anne L. Roggeveen
Journal of Retailing (2020) Vol. 96, Iss. 1, pp. 3-8
Closed Access | Times Cited: 229
How artificial intelligence will affect the future of retailing
Abhijit Guha, Dhruv Grewal, Praveen K. Kopalle, et al.
Journal of Retailing (2021) Vol. 97, Iss. 1, pp. 28-41
Closed Access | Times Cited: 213
Leveraging Artificial Intelligence in Marketing for Social Good—An Ethical Perspective
Erik Hermann
Journal of Business Ethics (2021) Vol. 179, Iss. 1, pp. 43-61
Open Access | Times Cited: 192
Artificial empathy in marketing interactions: Bridging the human-AI gap in affective and social customer experience
Yuping Liu–Thompkins, Shintaro Okazaki, Hairong Li
Journal of the Academy of Marketing Science (2022) Vol. 50, Iss. 6, pp. 1198-1218
Open Access | Times Cited: 184
Customer-Interfacing Retail Technologies in 2020 & Beyond: An Integrative Framework and Research Directions
Anne L. Roggeveen, Raj Sethuraman
Journal of Retailing (2020) Vol. 96, Iss. 3, pp. 299-309
Closed Access | Times Cited: 161
Evolution of retail formats: Past, present, and future
Dinesh K. Gauri, Rupinder P. Jindal, Brian T. Ratchford, et al.
Journal of Retailing (2020) Vol. 97, Iss. 1, pp. 42-61
Closed Access | Times Cited: 157
Consumer engagement via interactive artificial intelligence and mixed reality
Eunyoung Sung, Sujin Bae, Dai‐In Danny Han, et al.
International Journal of Information Management (2021) Vol. 60, pp. 102382-102382
Closed Access | Times Cited: 156
From “touch” to a “multisensory” experience: The impact of technology interface and product type on consumer responses
Anubhav Mishra, Anuja Shukla, Nripendra P. Rana, et al.
Psychology and Marketing (2020) Vol. 38, Iss. 3, pp. 385-396
Open Access | Times Cited: 144
The Fifth Industrial Revolution: How Harmonious Human–Machine Collaboration is Triggering a Retail and Service [R]evolution
Stephanie Noble, Martin Mende, Dhruv Grewal, et al.
Journal of Retailing (2022) Vol. 98, Iss. 2, pp. 199-208
Open Access | Times Cited: 135
Trust in blockchain-enabled exchanges: Future directions in blockchain marketing
Teck Ming Tan, Saila Saraniemi
Journal of the Academy of Marketing Science (2022) Vol. 51, Iss. 4, pp. 914-939
Open Access | Times Cited: 131
Robots do not judge: service robots can alleviate embarrassment in service encounters
Jana Holthöwer, Jenny van Doorn
Journal of the Academy of Marketing Science (2022) Vol. 51, Iss. 4, pp. 767-784
Open Access | Times Cited: 127
Digitalization driven retail business model innovation: Evaluation of past and avenues for future research trends
Rana Mostaghel, Pejvak Oghazi, Vinit Parida, et al.
Journal of Business Research (2022) Vol. 146, pp. 134-145
Open Access | Times Cited: 123
Pandemics and marketing: insights, impacts, and research opportunities
Gopal Das, Shailendra Pratap Jain, Durairaj Maheswaran, et al.
Journal of the Academy of Marketing Science (2021) Vol. 49, Iss. 5, pp. 835-854
Open Access | Times Cited: 114
Someone out there? A study on the social presence of anthropomorphized chatbots
Elisa Konya-Baumbach, Miriam Biller, Sergej von Janda
Computers in Human Behavior (2022) Vol. 139, pp. 107513-107513
Closed Access | Times Cited: 106
AI-powered marketing: What, where, and how?
Vikas Kumar, Abdul R. Ashraf, Waqar Nadeem
International Journal of Information Management (2024) Vol. 77, pp. 102783-102783
Open Access | Times Cited: 100
Innovating agri-food business models after the Covid-19 pandemic: The impact of digital technologies on the value creation and value capture mechanisms
Ilaria Mancuso, Antonio Messeni Petruzzelli, Umberto Panniello
Technological Forecasting and Social Change (2023) Vol. 190, pp. 122404-122404
Open Access | Times Cited: 64
Autonomous stores: How levels of in-store automation affect store patronage
Sabine Benoit, Birgit Altrichter, Dhruv Grewal, et al.
Journal of Retailing (2024) Vol. 100, Iss. 2, pp. 217-238
Open Access | Times Cited: 17
Frontline Cyborgs at Your Service: How Human Enhancement Technologies Affect Customer Experiences in Retail, Sales, and Service Settings
Dhruv Grewal, Mirja Kroschke, Martin Mende, et al.
Journal of Interactive Marketing (2020) Vol. 51, Iss. 1, pp. 9-25
Closed Access | Times Cited: 120
Change in technology-enabled omnichannel customer experiences in-store
Bethan Alexander, Anthony Kent
Journal of Retailing and Consumer Services (2020) Vol. 65, pp. 102338-102338
Open Access | Times Cited: 110
The impact of shopping motivation on sustainable consumption: A study in the context of green apparel
Sushant Kumar, Rambalak Yadav
Journal of Cleaner Production (2021) Vol. 295, pp. 126239-126239
Closed Access | Times Cited: 103
I want it my way! The effect of perceptions of personalization through augmented reality and online shopping on customer intentions to co-create value
Saifeddin Alimamy, Juergen Gnoth
Computers in Human Behavior (2021) Vol. 128, pp. 107105-107105
Closed Access | Times Cited: 101
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