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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Voice bots on the frontline: Voice-based interfaces enhance flow-like consumer experiences & boost service outcomes
Naim Zierau, Christian Hildebrand, Anouk Bergner, et al.
Journal of the Academy of Marketing Science (2022) Vol. 51, Iss. 4, pp. 823-842
Open Access | Times Cited: 44

Showing 1-25 of 44 citing articles:

AI-powered marketing: What, where, and how?
Vikas Kumar, Abdul R. Ashraf, Waqar Nadeem
International Journal of Information Management (2024) Vol. 77, pp. 102783-102783
Open Access | Times Cited: 97
AI-based chatbots in conversational commerce and their effects on product and price perceptions
Justina Sidlauskiene, Yannick Joye, Viltė Auruškevičienė
Electronic Markets (2023) Vol. 33, Iss. 1
Open Access | Times Cited: 46
Exploring drivers of customer engagement with voice interface in E-retail
Astha Sanjeev Gupta, Jaydeep Mukherjee
International Journal of Retail & Distribution Management (2025)
Closed Access | Times Cited: 2
MindMiner: Uncovering linguistic markers of mind perception as a new lens to understand consumer–smart object relationships
Jochen Hartmann, Anouk Bergner, Christian Hildebrand
Journal of Consumer Psychology (2023) Vol. 33, Iss. 4, pp. 645-667
Open Access | Times Cited: 24
How Artificial Intelligence Constrains the Human Experience
Ana Valenzuela, Stefano Puntoni, Donna L. Hoffman, et al.
Journal of the Association for Consumer Research (2024) Vol. 9, Iss. 3, pp. 241-256
Closed Access | Times Cited: 13
AI Companions Reduce Loneliness
Julian De Freitas, Ahmet Kaan Uğuralp, Zeliha Uğuralp, et al.
SSRN Electronic Journal (2024)
Open Access | Times Cited: 9
Smart product brands – The interrelation of smart products and buyer personality traits
Friederike Paetz, Carsten D. Schultz
Journal of Retailing and Consumer Services (2025) Vol. 84, pp. 104220-104220
Open Access | Times Cited: 1
Long Live the Metaverse: Identifying the Potential for Market Disruption and Future Research
Paul Benjamin Lowry, Wai Fong Boh, Stacie Petter, et al.
Journal of Management Information Systems (2025) Vol. 42, Iss. 1, pp. 3-38
Closed Access | Times Cited: 1
Voice analytics in the wild: Validity and predictive accuracy of common audio-recording devices
Francesc Busquet, Fotis Efthymiou, Christian Hildebrand
Behavior Research Methods (2023) Vol. 56, Iss. 3, pp. 2114-2134
Open Access | Times Cited: 15
How speaking versus writing to conversational agents shapes consumers’ choice and choice satisfaction
David W. Schindler, Tobias Maiberger, Nicole Koschate‐Fischer, et al.
Journal of the Academy of Marketing Science (2023) Vol. 52, Iss. 3, pp. 634-652
Open Access | Times Cited: 14
Conversational AI Chatbots in library research: An integrative review and future research agenda
Mohamed Aboelmaged, Shaker Bani‐Melhem, Mohd Ahmad Al-Hawari, et al.
Journal of Librarianship and Information Science (2024)
Open Access | Times Cited: 5
Artificial intelligence in voice assistants: User benefits explored
Minseong Kim, Jihye Kim
International Journal of Consumer Studies (2024) Vol. 48, Iss. 2
Closed Access | Times Cited: 4
When the recipe is more important than the ingredients: Unveiling the complexity of consumer use of voice assistants
Nima Heirati, Valentina Pitardi, Mohamed Sobhy Temerak
Psychology and Marketing (2024) Vol. 41, Iss. 7, pp. 1489-1501
Open Access | Times Cited: 4
Uncovering the mechanisms of common ground in human–agent interaction: review and future directions for conversational agent research
Antonia Tolzin, Andreas Janson
Internet Research (2025)
Closed Access
Keep them busy, keep them flowing? The effects of actively versus passively occupied wait time
Sebastian Böddeker, Caroline Rothert-Schnell, Gianfranco Walsh, et al.
Journal of Business Research (2025) Vol. 189, pp. 115216-115216
Closed Access
Long Live the Metaverse: Identifying the Potential for Market Disruption and Future Research
Paul Benjamin Lowry, Wai Fong Boh, Stacie Petter, et al.
(2025)
Closed Access
Designing the Appearance of Conversational Agents with Personality
Gulnara Z. Karimova
SpringerBriefs in computer science (2025), pp. 61-77
Closed Access
Long Live the Metaverse: Identifying the Potential for Market Disruption and Future Research
Paul Benjamin Lowry, Wai Fong Boh, Stacie Petter, et al.
SSRN Electronic Journal (2025)
Closed Access
Fluent voice, credible choice – how language embodiment and consumption goals shape voice commerce success
Melanie Schwede, Maik Hammerschmidt, Stefan Morana
Journal of service management (2025)
Closed Access
Artificial Intelligence in Frontline Service Encounters: A Systematic Review and Research Agenda
Sneha Rose George, C Manu, Manoj Edward
International Journal of Consumer Studies (2025) Vol. 49, Iss. 3
Closed Access
Semi‐Human Artificial Intelligence: The Effect of Search Modality (Text vs. Voice) on Perceived Eeriness and Consumers' Purchase Intention
Atieh Poushneh, Richard Gearhart
Journal of Consumer Behaviour (2025)
Closed Access
Designing an age-friendly conversational AI agent for mobile banking: the effects of voice modality and lip movement
Doha Kim, Hayeon Song
International Journal of Human-Computer Studies (2024) Vol. 187, pp. 103262-103262
Closed Access | Times Cited: 3
Exploring Photo-Based Dialogue Between Elderly Individuals and Generative AI Agents
Kousuke Shimizu, Banba Ami, Choi Dongeun, et al.
International Journal of Advanced Computer Science and Applications (2024) Vol. 15, Iss. 7
Open Access | Times Cited: 3
Last‐Mile Delivery: A Process View, Framework, and Research Agenda
Nicolò Masorgo, David Dobrzykowski, Brian S. Fugate
Journal of Business Logistics (2024) Vol. 45, Iss. 4
Closed Access | Times Cited: 3
Flowing together or alone: Impact of collaboration in the metaverse
Fiona Fui‐Hoon Nah, Brenda Eschenbrenner, Langtao Chen
Decision Support Systems (2024), pp. 114346-114346
Closed Access | Times Cited: 2
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