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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Shiny happy people buying: the role of emotions on personalized e-shopping
Ilias O. Pappas, Panos E. Kourouthanassis, Michail N. Giannakos, et al.
Electronic Markets (2014) Vol. 24, Iss. 3, pp. 193-206
Open Access | Times Cited: 129

Showing 1-25 of 129 citing articles:

Fuzzy-set Qualitative Comparative Analysis (fsQCA): Guidelines for research practice in Information Systems and marketing
Ilias O. Pappas, Arch G. Woodside
International Journal of Information Management (2021) Vol. 58, pp. 102310-102310
Open Access | Times Cited: 1197
Why do people share fake news? Associations between the dark side of social media use and fake news sharing behavior
Shalini Talwar, Amandeep Dhir, Puneet Kaur, et al.
Journal of Retailing and Consumer Services (2019) Vol. 51, pp. 72-82
Closed Access | Times Cited: 453
Explaining online shopping behavior with fsQCA: The role of cognitive and affective perceptions
Ilias O. Pappas, Panos E. Kourouthanassis, Michail N. Giannakos, et al.
Journal of Business Research (2015) Vol. 69, Iss. 2, pp. 794-803
Closed Access | Times Cited: 387
Personalization and hedonic motivation in creating customer experiences and loyalty in omnichannel retail
Olli Tyrväinen, Heikki Karjaluoto, Hannu Saarijärvi
Journal of Retailing and Consumer Services (2020) Vol. 57, pp. 102233-102233
Open Access | Times Cited: 232
Impact of website attributes on customer engagement in banking: a solicitation of stimulus-organism-response theory
Jamid Ul Islam, Shadma Shahid, Aaleya Rasool, et al.
International Journal of Bank Marketing (2020) Vol. 38, Iss. 6, pp. 1279-1303
Closed Access | Times Cited: 179
User experience in personalized online shopping: a fuzzy-set analysis
Ilias O. Pappas
European Journal of Marketing (2018) Vol. 52, Iss. 7/8, pp. 1679-1703
Open Access | Times Cited: 165
The interplay of online shopping motivations and experiential factors on personalized e-commerce: A complexity theory approach
Ilias O. Pappas, Panos E. Kourouthanassis, Michail N. Giannakos, et al.
Telematics and Informatics (2016) Vol. 34, Iss. 5, pp. 730-742
Closed Access | Times Cited: 155
Identifying the combinations of motivations and emotions for creating satisfied users in SNSs: An fsQCA approach
Ilias O. Pappas, Sofia Papavlasopoulou, Patrick Mikalef, et al.
International Journal of Information Management (2020) Vol. 53, pp. 102128-102128
Open Access | Times Cited: 116
Constructing online switching barriers: examining the effects of switching costs and alternative attractiveness on e-store loyalty in online pure-play retailers
Ezlika M. Ghazali, Bang Nguyen, Dilip S. Mutum, et al.
Electronic Markets (2016) Vol. 26, Iss. 2, pp. 157-171
Closed Access | Times Cited: 110
Consumer responses to interactive restaurant self-service technology (IRSST): The role of gadget-loving propensity
Jee Ahe Ahn, Soobin Seo
International Journal of Hospitality Management (2018) Vol. 74, pp. 109-121
Closed Access | Times Cited: 104
Sense and sensibility in personalized e‐commerce: How emotions rebalance the purchase intentions of persuaded customers
Ilias O. Pappas, Panos E. Kourouthanassis, Michail N. Giannakos, et al.
Psychology and Marketing (2017) Vol. 34, Iss. 10, pp. 972-986
Open Access | Times Cited: 100
Product customization: A profile of consumer demand
Jessica L. Pallant, Sean Sands, Ingo Oswald Karpen
Journal of Retailing and Consumer Services (2019) Vol. 54, pp. 102030-102030
Closed Access | Times Cited: 84
Cognitive Chatbot for Personalised Contextual Customer Service: Behind the Scene and beyond the Hype
Rajat Kumar Behera, Pradip Kumar Bala, Arghya Ray
Information Systems Frontiers (2021) Vol. 26, Iss. 3, pp. 899-919
Closed Access | Times Cited: 81
Digitalization and the Decoupling Debate: Can ICT Help to Reduce Environmental Impacts While the Economy Keeps Growing?
Tilman Santarius, Johanna Pohl, Steffen Lange
Sustainability (2020) Vol. 12, Iss. 18, pp. 7496-7496
Open Access | Times Cited: 74
Impact of artificial intelligent and industry 4.0 based products on consumer behaviour characteristics: A meta-analysis-based review
Sameen Khan, Sarika Tomar, Maryam Fatima, et al.
Sustainable Operations and Computers (2022) Vol. 3, pp. 218-225
Open Access | Times Cited: 60
Do AI-powered digital assistants influence customer emotions, engagement and loyalty? An empirical investigation
Daniel K. Maduku, Nripendra P. Rana, Mercy Mpinganjira, et al.
Asia Pacific Journal of Marketing and Logistics (2024) Vol. 36, Iss. 11, pp. 2849-2868
Closed Access | Times Cited: 13
Timing of web personalization in mobile shopping: A perspective from Uses and Gratifications Theory
Jialiang Huang, Liyun Zhou
Computers in Human Behavior (2018) Vol. 88, pp. 103-113
Closed Access | Times Cited: 79
Multichannel personalization: Identifying consumer preferences for product recommendations in advertisements across different media channels
Timo Schreiner, Alexandra Rese, Daniel Baier
Journal of Retailing and Consumer Services (2019) Vol. 48, pp. 87-99
Closed Access | Times Cited: 75
Designing social commerce platforms based on consumers’ intentions
Patrick Mikalef, Michail N. Giannakos, Ilias O. Pappas
Behaviour and Information Technology (2017) Vol. 36, Iss. 12, pp. 1308-1327
Closed Access | Times Cited: 73
Explaining user experience in mobile gaming applications: an fsQCA approach
Ilias O. Pappas, Patrick Mikalef, Michail N. Giannakos, et al.
Internet Research (2019) Vol. 29, Iss. 2, pp. 293-314
Open Access | Times Cited: 67
AI invading the workplace: negative emotions towards the organizational use of personal virtual assistants
Olivia Hornung, Stefan Smolnik
Electronic Markets (2021) Vol. 32, Iss. 1, pp. 123-138
Open Access | Times Cited: 52
Investigating the Impact of Situational Influences and Social Support on Social Commerce during the COVID-19 Pandemic
Saleh Bazi, Hadeel Haddad, Amjad H. Al-Amad, et al.
Journal of theoretical and applied electronic commerce research (2022) Vol. 17, Iss. 1, pp. 104-121
Open Access | Times Cited: 38
What We Know and Don’t Know About Consumer Happiness: Three-Decade Review, Synthesis, and Research Propositions
Neeraj Dhiman, Ajay Kumar
Journal of Interactive Marketing (2022) Vol. 58, Iss. 2-3, pp. 115-135
Closed Access | Times Cited: 33
Configuration analysis of influencing factors of energy-saving behaviors: From the perspective of consumers’ pro-environmental characteristics and environmentally friendly social atmosphere
Yuan Ma, Changshan Liu
Energy (2023) Vol. 278, pp. 127906-127906
Closed Access | Times Cited: 20
Personal touch in digital customer service: a conceptual framework of relational personalization for conversational AI
Jan H. Blümel, Mohamed Zaki, Thomas Bohné
Journal of Service Theory and Practice (2023) Vol. 34, Iss. 1, pp. 33-65
Open Access | Times Cited: 17
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