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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Modelling the Service Experience Encounters Using User-Generated Content: A Text Mining Approach
Arpan Kumar Kar, Sunil Kumar, P. Vigneswara Ilavarasan
Global Journal of Flexible Systems Management (2021) Vol. 22, Iss. 4, pp. 267-288
Open Access | Times Cited: 43

Showing 1-25 of 43 citing articles:

User-Generated Content behavior and digital tourism services: A SEM-neural network model for information trust in social networking sites
Fotis Kitsios, Eleftheria Mitsopoulou, Eleni Moustaka, et al.
International Journal of Information Management Data Insights (2021) Vol. 2, Iss. 1, pp. 100056-100056
Open Access | Times Cited: 107
Big data analytics and sustainable tourism: A comprehensive review and network based analysis for potential future research
Rohit Agrawal, Vishal Ashok Wankhede, Anil Kumar, et al.
International Journal of Information Management Data Insights (2022) Vol. 2, Iss. 2, pp. 100122-100122
Open Access | Times Cited: 52
Solving the product uncertainty hurdle in social commerce: The mediating role of seller uncertainty
Ahmad Samed Al‐Adwan, Husam Yaseen
International Journal of Information Management Data Insights (2023) Vol. 3, Iss. 1, pp. 100169-100169
Open Access | Times Cited: 30
Open innovation big data analytics and its influence on sustainable tourism development: A multi-dimensional assessment of economic, policy, and behavioral factors
Shafiqur Rehman, Sajjad Nawaz Khan, Valentin Marian Antohi, et al.
Journal of Open Innovation Technology Market and Complexity (2024) Vol. 10, Iss. 2, pp. 100254-100254
Open Access | Times Cited: 15
Machine learning applied to tourism: A systematic review
José Carlos Sancho Núñez, Juan A. Gómez‐Pulido, Rafael Robina Ramírez
Wiley Interdisciplinary Reviews Data Mining and Knowledge Discovery (2024) Vol. 14, Iss. 5
Open Access | Times Cited: 9
Multi-stakeholder perspectives on the impacts of service robots in urban hotel rooms
Lina Zhong, Rohit Verma, Wenqi Wei, et al.
Technology in Society (2022) Vol. 68, pp. 101846-101846
Open Access | Times Cited: 36
Tourism sustainability during COVID-19: developing value chain resilience
Zerin Tasnim, Mahmud Akhter Shareef, Yogesh K. Dwivedi, et al.
Operations Management Research (2022) Vol. 16, Iss. 1, pp. 391-407
Open Access | Times Cited: 33
Recent Developments on Flexible Manufacturing in the Digital Era: A Review and Future Research Directions
Santosh Kumar Srivastava, Surajit Bag
Global Journal of Flexible Systems Management (2023) Vol. 24, Iss. 4, pp. 483-516
Closed Access | Times Cited: 20
Revealing the dual importance and Kano type of attributes through customer review analytics
Seoyoon Lee, Sohyun Park, Minjung Kwak
Advanced Engineering Informatics (2022) Vol. 51, pp. 101533-101533
Closed Access | Times Cited: 27
From the black box to the glass box: Using unsupervised and supervised learning processes to predict user engagement for the airline companies
Hyunsang Son, Jisoo Ahn, Arnold Chung, et al.
International Journal of Information Management Data Insights (2023) Vol. 3, Iss. 2, pp. 100181-100181
Open Access | Times Cited: 14
Evaluating brand equity in the hospitality industry: Insights from customer journeys and text mining
Intaka Piriyakul, Shawanluck Kunathikornkit, Rapepun Piriyakul
International Journal of Information Management Data Insights (2024) Vol. 4, Iss. 2, pp. 100245-100245
Open Access | Times Cited: 5
From online reviews to smartwatch recommendation: An integrated aspect-based sentiment analysis framework
Rajeev Kumar Ray, A.R. Singh
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104059-104059
Closed Access | Times Cited: 5
Social network analysis of tourism data: A case study of quarantine decisions in COVID-19 pandemic
Fatma Altuntaş, Serkan Altuntaş, Türkay Dereli
International Journal of Information Management Data Insights (2022) Vol. 2, Iss. 2, pp. 100108-100108
Open Access | Times Cited: 19
Impact of Social Media Influence on Domestic Camping Tourists’ Motivation in an Island Country
Pasindu T Jayakody, Fei Wang, AM Ramanayakage
(2025), pp. 858-876
Closed Access
Mitigating seller uncertainty in social commerce platforms by exploring pre-purchase customer-seller signals: A hybrid SEM-ANN approach
Fadi Herzallah, Mohammed A. Al‐Sharafi
Digital Business (2025), pp. 100116-100116
Open Access
Unravelling the potential of social media data analysis to improve the warranty service operation
Zahra Sarmast, Sajjad Shokouhyar‎, S. Hamed Ghanadpour, et al.
Industrial Management & Data Systems (2023) Vol. 123, Iss. 5, pp. 1281-1309
Closed Access | Times Cited: 8
Research on the perception of the terrain image of the tourism destination based on multimodal user-generated content data
Tao Hu, Juan Geng
PeerJ Computer Science (2024) Vol. 10, pp. e1801-e1801
Open Access | Times Cited: 3
#BoycottMurree campaign on twitter: Monitoring public response to the negative destination events during a crisis
Adnan Muhammad Shah, Nadja Schweiggart
International Journal of Disaster Risk Reduction (2023) Vol. 92, pp. 103734-103734
Closed Access | Times Cited: 7
Bibliometric Analysis on Ecotourism in Agriculture (2012 to 2022) Through VOSviewer
Dodi Sukma, Lili Zalizar, Joko Triwanto, et al.
BIO Web of Conferences (2024) Vol. 104, pp. 00008-00008
Open Access | Times Cited: 2
A Multidimensional Information Management Framework for Strategic Digital Cities: A Comparative Analysis of Canada and Brazil
Alex Volnei Teixeira, Denis Alcides Rezende
Global Journal of Flexible Systems Management (2022) Vol. 24, Iss. 1, pp. 107-121
Open Access | Times Cited: 11
Identifying drivers of evaluation bias in online reviews of city destinations
Apostolos Skotis, Christina Morfaki, Christos Livas
International Journal of Information Management Data Insights (2023) Vol. 3, Iss. 2, pp. 100184-100184
Open Access | Times Cited: 6
Tackling the infodemic during a pandemic: A comparative study on algorithms to deal with thematically heterogeneous fake news
Pramukh Nanjundaswamy Vasist, Marta Sebastián
International Journal of Information Management Data Insights (2022) Vol. 2, Iss. 2, pp. 100133-100133
Open Access | Times Cited: 8
Integrating User-Generated Content (UGC) with the Normative Approach to Define Indicators of Quality for Visitor Experience at Archaeodestinations
Mohammad M. Alazaizeh
Conservation and Management of Archaeological Sites (2024) Vol. 26, Iss. 2-3, pp. 155-174
Closed Access | Times Cited: 1
The other customer online revenge: A moderated mediation model of avenger expertise and message trustworthiness
Zaid Mohammad Obeidat, Ali Abdallah Alalwan, Abdullah M. Baabdullah, et al.
Journal of Innovation & Knowledge (2022) Vol. 7, Iss. 4, pp. 100230-100230
Open Access | Times Cited: 7
Attendees' experiences of anime conventions in the United States: a netnography study
Tianjian Liu, Liu Sijun, Yee Ming Lee
International Journal of Event and Festival Management (2024) Vol. 15, Iss. 3, pp. 394-415
Closed Access | Times Cited: 1
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