OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Revealing the dual importance and Kano type of attributes through customer review analytics
Seoyoon Lee, Sohyun Park, Minjung Kwak
Advanced Engineering Informatics (2022) Vol. 51, pp. 101533-101533
Closed Access | Times Cited: 27
Seoyoon Lee, Sohyun Park, Minjung Kwak
Advanced Engineering Informatics (2022) Vol. 51, pp. 101533-101533
Closed Access | Times Cited: 27
Showing 1-25 of 27 citing articles:
Requirement analysis and service optimization of multiple category fresh products in online retailing using importance-Kano analysis
Dianfeng Zhang, Zifan Shen, Yanlai Li
Journal of Retailing and Consumer Services (2023) Vol. 72, pp. 103253-103253
Closed Access | Times Cited: 32
Dianfeng Zhang, Zifan Shen, Yanlai Li
Journal of Retailing and Consumer Services (2023) Vol. 72, pp. 103253-103253
Closed Access | Times Cited: 32
User Requirements Analysis of New Energy Vehicles Based on Improved Kano Model
Yong Yang, Qiaoxing Li, Chengjiang Li, et al.
Energy (2024) Vol. 309, pp. 133134-133134
Closed Access | Times Cited: 11
Yong Yang, Qiaoxing Li, Chengjiang Li, et al.
Energy (2024) Vol. 309, pp. 133134-133134
Closed Access | Times Cited: 11
Using neutral sentiment reviews to improve customer requirement identification and product design strategies
Min Zhang, Lin Sun, G. Alan Wang, et al.
International Journal of Production Economics (2022) Vol. 254, pp. 108641-108641
Closed Access | Times Cited: 29
Min Zhang, Lin Sun, G. Alan Wang, et al.
International Journal of Production Economics (2022) Vol. 254, pp. 108641-108641
Closed Access | Times Cited: 29
UNISON framework for user requirement elicitation and classification of smart product-service system
Ke Zhang, Kuo‐Yi Lin, Jinfeng Wang, et al.
Advanced Engineering Informatics (2023) Vol. 57, pp. 101996-101996
Closed Access | Times Cited: 22
Ke Zhang, Kuo‐Yi Lin, Jinfeng Wang, et al.
Advanced Engineering Informatics (2023) Vol. 57, pp. 101996-101996
Closed Access | Times Cited: 22
Classifying travellers’ requirements from online reviews: an improved Kano model
Meng Zhao, Mengjiao Liu, Chang Xu, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 1, pp. 91-112
Closed Access | Times Cited: 19
Meng Zhao, Mengjiao Liu, Chang Xu, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 1, pp. 91-112
Closed Access | Times Cited: 19
Examining product quality and competitiveness via online reviews: An integrated approach of importance performance competitor analysis and Kano model
Suah Kim, Sohyun Park, Minjung Kwak, et al.
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104135-104135
Closed Access | Times Cited: 4
Suah Kim, Sohyun Park, Minjung Kwak, et al.
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104135-104135
Closed Access | Times Cited: 4
Research on requirement analysis and service improvement of online retail photovoltaic modules using the interval importance-Kano model
Dianfeng Zhang, Jinfa Liu, Xuefeng Hou, et al.
Applied Energy (2025) Vol. 385, pp. 125446-125446
Closed Access
Dianfeng Zhang, Jinfa Liu, Xuefeng Hou, et al.
Applied Energy (2025) Vol. 385, pp. 125446-125446
Closed Access
Comparing information completeness in brand-related user-generated content media
Sanghyun Park, Sungjoo Lee
Technological Forecasting and Social Change (2025) Vol. 214, pp. 124048-124048
Closed Access
Sanghyun Park, Sungjoo Lee
Technological Forecasting and Social Change (2025) Vol. 214, pp. 124048-124048
Closed Access
Deconstructing customer satisfaction recipes: A dynamic configurational framework leveraging the power of online reviews in tourism contexts
Yong Qin, C. L. Luo, Eric W.T. Ngai
Tourism Management (2025) Vol. 110, pp. 105181-105181
Closed Access
Yong Qin, C. L. Luo, Eric W.T. Ngai
Tourism Management (2025) Vol. 110, pp. 105181-105181
Closed Access
Review lifecycle analytics and importance–obsolescence analysis: A data-driven design approach to product circularity
Jongsung Won, Jeongmin Son, Minjung Kwak
Journal of Retailing and Consumer Services (2025) Vol. 85, pp. 104305-104305
Closed Access
Jongsung Won, Jeongmin Son, Minjung Kwak
Journal of Retailing and Consumer Services (2025) Vol. 85, pp. 104305-104305
Closed Access
Dynamic product quality improvement using social media data and competitor-based Kano model
Zheng Lu, Lin Sun, Zhen He, et al.
International Journal of Production Economics (2025), pp. 109645-109645
Closed Access
Zheng Lu, Lin Sun, Zhen He, et al.
International Journal of Production Economics (2025), pp. 109645-109645
Closed Access
Customer Complaint Analysis via Review-Based Control Charts and Dynamic Importance–Performance Analysis
Suah Kim, Minjung Kwak
Applied Sciences (2023) Vol. 13, Iss. 10, pp. 5991-5991
Open Access | Times Cited: 7
Suah Kim, Minjung Kwak
Applied Sciences (2023) Vol. 13, Iss. 10, pp. 5991-5991
Open Access | Times Cited: 7
Assessment of product resilience towards the changing customer requirements
Yupeng Li, Yuan Cheng, Yongbo Ni, et al.
Journal of Engineering Design (2023) Vol. 34, Iss. 8, pp. 561-590
Closed Access | Times Cited: 5
Yupeng Li, Yuan Cheng, Yongbo Ni, et al.
Journal of Engineering Design (2023) Vol. 34, Iss. 8, pp. 561-590
Closed Access | Times Cited: 5
Modelling the dynamics of customer requirements considering their lability and sensitivity in product development
Kaixin Sha, Yupeng Li, Yanan Dong, et al.
Advanced Engineering Informatics (2023) Vol. 59, pp. 102296-102296
Closed Access | Times Cited: 5
Kaixin Sha, Yupeng Li, Yanan Dong, et al.
Advanced Engineering Informatics (2023) Vol. 59, pp. 102296-102296
Closed Access | Times Cited: 5
Product feature extraction from Chinese online reviews: application to product improvement
Lili Shi, Jun Lin, Guoquan Liu
RAIRO - Operations Research (2023) Vol. 57, Iss. 3, pp. 1125-1147
Open Access | Times Cited: 4
Lili Shi, Jun Lin, Guoquan Liu
RAIRO - Operations Research (2023) Vol. 57, Iss. 3, pp. 1125-1147
Open Access | Times Cited: 4
Older Users Acceptance of Smart Products: An Extension of the Technology Acceptance Model
Hui Zeng, Jinwei Zhu, Hanxi Lin, et al.
IEEE Access (2024) Vol. 12, pp. 49408-49428
Open Access | Times Cited: 1
Hui Zeng, Jinwei Zhu, Hanxi Lin, et al.
IEEE Access (2024) Vol. 12, pp. 49408-49428
Open Access | Times Cited: 1
From popularity to pitfalls: Diagnosing consumer issues and engineering solutions for an ink-inspired mobile theme system
Zhenfei Wang, Younghwan Pan
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104142-104142
Closed Access | Times Cited: 1
Zhenfei Wang, Younghwan Pan
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104142-104142
Closed Access | Times Cited: 1
Sustainable Innovative Design of Elderly-Friendly Smart Medical Products: An Integrated Model
An‐Jin Shie, En-Min Xu, Zhen-Zhen Ye, et al.
Sustainability (2024) Vol. 16, Iss. 17, pp. 7580-7580
Open Access | Times Cited: 1
An‐Jin Shie, En-Min Xu, Zhen-Zhen Ye, et al.
Sustainability (2024) Vol. 16, Iss. 17, pp. 7580-7580
Open Access | Times Cited: 1
Customer-Oriented Strategic Planning for Hotel Competitiveness Improvement Based on Online Reviews
Yuan Yuan, Tian-Hui You, Tian’ai Xu, et al.
Sustainability (2022) Vol. 14, Iss. 22, pp. 15299-15299
Open Access | Times Cited: 6
Yuan Yuan, Tian-Hui You, Tian’ai Xu, et al.
Sustainability (2022) Vol. 14, Iss. 22, pp. 15299-15299
Open Access | Times Cited: 6
Concept for the Customer Perspective of the Balanced Scorecard (BSC) System in Bus Transport Companies in the Slovak Republic
Eva Kicová, Zuzana Rosnerová, Oľga Poniščiaková, et al.
Systems (2023) Vol. 11, Iss. 12, pp. 575-575
Open Access | Times Cited: 2
Eva Kicová, Zuzana Rosnerová, Oľga Poniščiaková, et al.
Systems (2023) Vol. 11, Iss. 12, pp. 575-575
Open Access | Times Cited: 2
Evaluation of Methods for User Needs Extraction in Digital–Physical Product Ecosystems Using ChatGPT Text Categorization
Alberts Pumpurs, Jānis Grabis
Communications in computer and information science (2024), pp. 141-157
Closed Access
Alberts Pumpurs, Jānis Grabis
Communications in computer and information science (2024), pp. 141-157
Closed Access
Dynamic Analysis of User Requirements Based on Natural Language Processing
Minglong Song, Ke Zhang, Xuan Wu
(2024), pp. 557-564
Closed Access
Minglong Song, Ke Zhang, Xuan Wu
(2024), pp. 557-564
Closed Access
Dynamic Mining of Consumer Demand via Online Hotel Reviews: A Hybrid Method
Weiping Yu, Fasheng Cui, Ping Wang, et al.
Journal of theoretical and applied electronic commerce research (2024) Vol. 19, Iss. 3, pp. 1831-1847
Open Access
Weiping Yu, Fasheng Cui, Ping Wang, et al.
Journal of theoretical and applied electronic commerce research (2024) Vol. 19, Iss. 3, pp. 1831-1847
Open Access
Wooden infant bed design under the background of two-child policy
Xiaohang Du, Yi Wei, F. Zhang, et al.
BioResources (2024) Vol. 19, Iss. 3, pp. 6076-6094
Open Access
Xiaohang Du, Yi Wei, F. Zhang, et al.
BioResources (2024) Vol. 19, Iss. 3, pp. 6076-6094
Open Access
A Kansei engineering–based decision-making method for offline medical service quality evaluation with multidimensional attributes
Yujia Liu, X. Ren, Feixia Ji, et al.
Socio-Economic Planning Sciences (2024) Vol. 96, pp. 102100-102100
Closed Access
Yujia Liu, X. Ren, Feixia Ji, et al.
Socio-Economic Planning Sciences (2024) Vol. 96, pp. 102100-102100
Closed Access
