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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The Customer Engagement/Value Interface: An Exploratory Investigation
Linda D. Hollebeek
Australasian Marketing Journal (AMJ) (2012) Vol. 21, Iss. 1, pp. 17-24
Closed Access | Times Cited: 260

Showing 1-25 of 260 citing articles:

Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation
Linda D. Hollebeek, Mark S. Glynn, Roderick J. Brodie
Journal of Interactive Marketing (2014) Vol. 28, Iss. 2, pp. 149-165
Closed Access | Times Cited: 2571
Consumer engagement in online brand communities: a social media perspective
Laurence Dessart, Cleopatra Veloutsou, Anna Morgan‐Thomas
Journal of Product & Brand Management (2015) Vol. 24, Iss. 1, pp. 28-42
Closed Access | Times Cited: 1029
S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM
Linda D. Hollebeek, Rajendra K. Srivastava, Tom Chen
Journal of the Academy of Marketing Science (2016) Vol. 47, Iss. 1, pp. 161-185
Closed Access | Times Cited: 801
Digital Content Marketing's Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications
Linda D. Hollebeek, Keith Macky
Journal of Interactive Marketing (2018) Vol. 45, Iss. 1, pp. 27-41
Closed Access | Times Cited: 648
A Generalized Multidimensional Scale for Measuring Customer Engagement
Shiri D. Vivek, Sharon E. Beatty, Vivek Dalela, et al.
The Journal of Marketing Theory and Practice (2014) Vol. 22, Iss. 4, pp. 401-420
Closed Access | Times Cited: 627
Customer loyalty: a review and future directions with a special focus on the hospitality industry
Jay Kandampully, Tingting Zhang, Anil Bilgihan
International Journal of Contemporary Hospitality Management (2015) Vol. 27, Iss. 3, pp. 379-414
Closed Access | Times Cited: 542
Influence of customer engagement with company social networks on stickiness: Mediating effect of customer value creation
Mingli Zhang, Lingyun Guo, Mu Hu, et al.
International Journal of Information Management (2016) Vol. 37, Iss. 3, pp. 229-240
Closed Access | Times Cited: 457
Exploring positively- versus negatively-valenced brand engagement: a conceptual model
Linda D. Hollebeek, Tom Chen
Journal of Product & Brand Management (2014) Vol. 23, Iss. 1, pp. 62-74
Closed Access | Times Cited: 455
The role of digital influencers in brand recommendation: Examining their impact on engagement, expected value and purchase intention
David Jiménez Castillo, Raquel Sánchez‐Fernández
International Journal of Information Management (2019) Vol. 49, pp. 366-376
Closed Access | Times Cited: 438
Customer engagement in service
V. Kumar, Bharath Rajan, Shaphali Gupta, et al.
Journal of the Academy of Marketing Science (2017) Vol. 47, Iss. 1, pp. 138-160
Closed Access | Times Cited: 399
The impact of service quality, customer engagement and selected marketing constructs on airline passenger loyalty
Raditha Hapsari, Michael D. Clemes, David Dean
International Journal of Quality and Service Sciences (2017) Vol. 9, Iss. 1, pp. 21-40
Closed Access | Times Cited: 353
Visitors' engagement and authenticity: Japanese heritage consumption
Derek Bryce, Ross Curran, Kevin D. O’Gorman, et al.
Tourism Management (2014) Vol. 46, pp. 571-581
Open Access | Times Cited: 292
Customer engagement in the service context: An empirical investigation of the construct, its antecedents and consequences
Jamid Ul Islam, Linda D. Hollebeek, Zillur Rahman, et al.
Journal of Retailing and Consumer Services (2019) Vol. 50, pp. 277-285
Closed Access | Times Cited: 283
Tourism-based customer engagement: the construct, antecedents, and consequences
Raouf Ahmad Rather, Linda D. Hollebeek, Jamid Ul Islam
Service Industries Journal (2019) Vol. 39, Iss. 7-8, pp. 519-540
Closed Access | Times Cited: 258
The role of brand community identification and reward on consumer brand engagement and brand loyalty in virtual brand communities
Harsandaldeep Kaur, Gaurav Paruthi, JamidUl Islam, et al.
Telematics and Informatics (2019) Vol. 46, pp. 101321-101321
Closed Access | Times Cited: 248
Virtual brand community engagement practices: a refined typology and model
Linda D. Hollebeek, Biljana Jurić, Wenyan Tang
Journal of Services Marketing (2017) Vol. 31, Iss. 3, pp. 204-217
Closed Access | Times Cited: 203
Consumer brand engagement, satisfaction and brand loyalty: a comparative study between functional and emotional brand relationships
Teresa Fernandes, Mariana Moreira
Journal of Product & Brand Management (2019) Vol. 28, Iss. 2, pp. 274-286
Open Access | Times Cited: 203
A meta‐analysis of customer engagement behaviour
Mojtaba Barari, Mitchell Ross, Sara Quach, et al.
International Journal of Consumer Studies (2020) Vol. 45, Iss. 4, pp. 457-477
Open Access | Times Cited: 202
Customer knowledge management, innovation capability and business performance: a case study of the banking industry
Nastaran Taherparvar, Reza Esmaeilpour, Mohammad Dostar
Journal of Knowledge Management (2014) Vol. 18, Iss. 3, pp. 591-610
Closed Access | Times Cited: 194
Exploring and validating social identification and social exchange-based drivers of hospitality customer loyalty
Raouf Ahmad Rather, Linda D. Hollebeek
International Journal of Contemporary Hospitality Management (2019) Vol. 31, Iss. 3, pp. 1432-1451
Closed Access | Times Cited: 193
How Well Do Consumer-Brand Relationships Drive Customer Brand Loyalty? Generalizations from a Meta-Analysis of Brand Relationship Elasticities
Mansur Khamitov, Xin Wang, Matthew Thomson
Journal of Consumer Research (2019) Vol. 46, Iss. 3, pp. 435-459
Open Access | Times Cited: 189
Who are you and what do you value? Investigating the role of personality traits and customer-perceived value in online customer engagement
Julia Marbach, Cristiana Raquel Lages, Daniel Nunan
Journal of Marketing Management (2016) Vol. 32, Iss. 5-6, pp. 502-525
Open Access | Times Cited: 182
Consequences of customer engagement and customer self-brand connection
Miguel Ángel Moliner Tena, Diego Monferrer, Marta Estrada
Journal of Services Marketing (2018) Vol. 32, Iss. 4, pp. 387-399
Closed Access | Times Cited: 180
Strategic drivers, anticipated and unanticipated outcomes of customer engagement
Linda D. Hollebeek, Jodie Conduit, Roderick J. Brodie
Journal of Marketing Management (2016) Vol. 32, Iss. 5-6, pp. 393-398
Open Access | Times Cited: 179
The transpiring journey of customer engagement research in marketing
Jamid Ul Islam, Zillur Rahman
Management Decision (2016) Vol. 54, Iss. 8, pp. 2008-2034
Closed Access | Times Cited: 173
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