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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Emotional processes in human-robot interaction during brief cognitive testing
Lorenzo Desideri, Cristina Ottaviani, Massimiliano Malavasi, et al.
Computers in Human Behavior (2018) Vol. 90, pp. 331-342
Closed Access | Times Cited: 49

Showing 1-25 of 49 citing articles:

Leveraging human-robot interaction in hospitality services: Incorporating the role of perceived value, empathy, and information sharing into visitors’ intentions to use social robots
Ronan de Kervenoael, Rajibul Hasan, Alexandre Schwob, et al.
Tourism Management (2019) Vol. 78, pp. 104042-104042
Open Access | Times Cited: 431
Who gets the blame for service failures? Attribution of responsibility toward robot versus human service providers and service firms
Xuying Leo, Young Eun Huh
Computers in Human Behavior (2020) Vol. 113, pp. 106520-106520
Closed Access | Times Cited: 160
Exploring consumers' response to text-based chatbots in e-commerce: the moderating role of task complexity and chatbot disclosure
Xusen Cheng, Ying Bao, Alex Zarifis, et al.
Internet Research (2021) Vol. 32, Iss. 2, pp. 496-517
Open Access | Times Cited: 148
Consumer interaction with cutting-edge technologies: Implications for future research
Nisreen Ameen, Sameer Hosany, Ali Tarhini
Computers in Human Behavior (2021) Vol. 120, pp. 106761-106761
Closed Access | Times Cited: 129
Understanding and Improving Consumer Reactions to Service Bots
Noah Castelo, Johannes Boegershausen, Christian Hildebrand, et al.
Journal of Consumer Research (2023) Vol. 50, Iss. 4, pp. 848-863
Open Access | Times Cited: 77
Role of trust in customer attitude and behaviour formation towards social service robots
Valentina Della Corte, Fabiana Sepe, Doğan Gürsoy, et al.
International Journal of Hospitality Management (2023) Vol. 114, pp. 103587-103587
Closed Access | Times Cited: 44
The Role of Human–Machine Interactive Devices for Post-COVID-19 Innovative Sustainable Tourism in Ho Chi Minh City, Vietnam
Nguyen Thị Thanh Van, Vasiliki Vrana, Nguyen Thien Duy, et al.
Sustainability (2020) Vol. 12, Iss. 22, pp. 9523-9523
Open Access | Times Cited: 112
Evolution and revolution: Personality research for the coming world of robots, artificial intelligence, and autonomous systems
Gerald Matthews, Peter A. Hancock, Jinchao Lin, et al.
Personality and Individual Differences (2020) Vol. 169, pp. 109969-109969
Closed Access | Times Cited: 91
Effects of different service failure types and recovery strategies on the consumer response mechanism of chatbots
Xinyu Xing, Meng­meng Song, Yucong Duan, et al.
Technology in Society (2022) Vol. 70, pp. 102049-102049
Closed Access | Times Cited: 58
Proactivity or passivity? An investigation of the effect of service robots’ proactive behaviour on customer co-creation intention
Lishan Xie, Canmian Liu, Dongmei Li
International Journal of Hospitality Management (2022) Vol. 106, pp. 103271-103271
Closed Access | Times Cited: 43
A Literature Review of Human–AI Synergy in Decision Making: From the Perspective of Affordance Actualization Theory
Ying Bao, Wankun Gong, Kaiwen Yang
Systems (2023) Vol. 11, Iss. 9, pp. 442-442
Open Access | Times Cited: 23
Living With a Telepresence Robot: Results From a Field-Trial
Laura Fiorini, Alessandra Sorrentino, Mattia Pistolesi, et al.
IEEE Robotics and Automation Letters (2022) Vol. 7, Iss. 2, pp. 5405-5412
Closed Access | Times Cited: 24
Recent advances in human–robot interaction: robophobia or synergy
Andrius Dzedzickis, Gediminas Vaičiūnas, Karolina Lapkauskaitė, et al.
Journal of Intelligent Manufacturing (2024)
Closed Access | Times Cited: 5
Machine learning-based human-robot interaction in ITS
Jingyao Wang, Manas Ranjan Pradhan, N. Gunasekaran
Information Processing & Management (2021) Vol. 59, Iss. 1, pp. 102750-102750
Closed Access | Times Cited: 32
A transdisciplinary review and framework of consumer interactions with embodied social robots: Design, delegate, and deploy
Marah Blaurock, Martina Čaić, Mehmet Okan, et al.
International Journal of Consumer Studies (2022) Vol. 46, Iss. 5, pp. 1877-1899
Open Access | Times Cited: 20
Assessment of Cognitive skills via Human-robot Interaction and Cloud Computing
Alessandro Di Nuovo, Simone Varrasi, Alexander R. Lucas, et al.
Journal of Bionic Engineering (2019) Vol. 16, Iss. 3, pp. 526-539
Closed Access | Times Cited: 35
When do consumers prefer AI-enabled customer service? The interaction effect of brand personality and service provision type on brand attitudes and purchase intentions
Chen Yang, Jing Hu
Journal of Brand Management (2021) Vol. 29, Iss. 2, pp. 167-189
Closed Access | Times Cited: 25
Developing a Framework for Integrating Chatbots with Personality in Organizations
Gulnara Z. Karimova
SpringerBriefs in computer science (2025), pp. 7-17
Closed Access
Exploring Interactions of Older Adults with Mild Dementia Participating in Robotherapy with Robot Cats in a Day Hospital in Spain: A Qualitative Study
Cristina Perdomo-Delgado, Minoo Dabiri Golchin, Patricia Sánchez-Herrera-Baeza, et al.
Applied Sciences (2025) Vol. 15, Iss. 9, pp. 5098-5098
Open Access
Dual influencing paths of AI application on leadership effectiveness: evidence from China
Weina Yu, Xuran Zhang, Xue Qin
Leadership & Organization Development Journal (2025)
Closed Access
Robot-assisted language assessment: development and evaluation of feasibility and usability
Sukyung Seok, Sujin Choi, Kimun Kim, et al.
Intelligent Service Robotics (2024) Vol. 17, Iss. 2, pp. 303-313
Open Access | Times Cited: 3
Individual Differences in Teaming with Artificial Intelligence, Robots, and Virtual Agents in the Workplace
Gerald Matthews, Peter A. Hancock, James L. Szalma, et al.
Oxford University Press eBooks (2024), pp. 345-367
Closed Access | Times Cited: 3
Human Control Model Estimation in Physical Human–Machine Interaction: A Survey
Adriano Scibilia, Nicola Pedrocchi, Luigi Fortuna
Sensors (2022) Vol. 22, Iss. 5, pp. 1732-1732
Open Access | Times Cited: 13
Investigating the relationship between AI and trust in human-AI collaboration
Ying Bao, Xusen Cheng, Triparna de Vreede, et al.
Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences (2021)
Open Access | Times Cited: 17
Personalizing Care Through Robotic Assistance and Clinical Supervision
Alessandra Sorrentino, Laura Fiorini, Gianmaria Mancioppi, et al.
Frontiers in Robotics and AI (2022) Vol. 9
Open Access | Times Cited: 11
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