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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Anthropomorphism and social presence in Human–Virtual service assistant interactions: The role of dialog length and attitudes
Juha Munnukka, Karoliina Talvitie–Lamberg, Devdeep Maity
Computers in Human Behavior (2022) Vol. 135, pp. 107343-107343
Open Access | Times Cited: 84

Showing 1-25 of 84 citing articles:

AI literacy and its implications for prompt engineering strategies
Nils Knoth, Antonia Tolzin, Andreas Janson, et al.
Computers and Education Artificial Intelligence (2024) Vol. 6, pp. 100225-100225
Open Access | Times Cited: 62
Exploring users' adoption intentions of intelligent virtual assistants in financial services: An anthropomorphic perspectives and socio-psychological perspectives
Abidemi Emmanuel Adeniyi, Vivek Sharma
Computers in Human Behavior (2023) Vol. 148, pp. 107912-107912
Closed Access | Times Cited: 56
Investigating the impact of intelligent personal assistants on the purchase intentions of Generation Z consumers: The moderating role of brand credibility
Wenshan Guo, Qiangqiang Luo
Journal of Retailing and Consumer Services (2023) Vol. 73, pp. 103353-103353
Closed Access | Times Cited: 50
How to leverage anthropomorphism for chatbot service interfaces: The interplay of communication style and personification
Andreas Janson
Computers in Human Behavior (2023) Vol. 149, pp. 107954-107954
Open Access | Times Cited: 43
Embracing digital companions: Unveiling customer engagement with anthropomorphic AI service robots in cross-cultural context
Khalid Mehmood, Pradeep Kautish, Tejas R. Shah
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103825-103825
Closed Access | Times Cited: 36
Enhancing trust in online grocery shopping through generative AI chatbots
Debarun Chakraborty, Arpan Kumar Kar, Smruti Patre, et al.
Journal of Business Research (2024) Vol. 180, pp. 114737-114737
Open Access | Times Cited: 36
Artificial Intelligence in Banking
Meral Ahu Karageyim
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 153-172
Closed Access | Times Cited: 25
The effect of different types of virtual influencers on consumers’ emotional attachment
Ji Yan, Senmao Xia, Amanda Jiang, et al.
Journal of Business Research (2024) Vol. 177, pp. 114646-114646
Open Access | Times Cited: 20
Navigating the generative AI travel landscape: the influence of ChatGPT on the evolution from new users to loyal adopters
Yu Li, Soyeun Olivia Lee
International Journal of Contemporary Hospitality Management (2024)
Closed Access | Times Cited: 16
When digital celebrity talks to you: How human-like virtual influencers satisfy consumer's experience through social presence on social media endorsements
Hyojung Kim, Minjung Park
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103581-103581
Closed Access | Times Cited: 40
How does anthropomorphism improve human-AI interaction satisfaction: a dual-path model
Yuguang Xie, Kèyù Zhü, Peiyu Zhou, et al.
Computers in Human Behavior (2023) Vol. 148, pp. 107878-107878
Closed Access | Times Cited: 36
The Role of Artificial Intelligence Autonomy in Higher Education: A Uses and Gratification Perspective
Wanshu Niu, Wuke Zhang, Chuanxia Zhang, et al.
Sustainability (2024) Vol. 16, Iss. 3, pp. 1276-1276
Open Access | Times Cited: 15
The effect of the anthropomorphic design of chatbots on customer switching intention when the chatbot service fails: An expectation perspective
Zhenzhen Lu, Qingfei Min, Lintong Jiang, et al.
International Journal of Information Management (2024) Vol. 76, pp. 102767-102767
Closed Access | Times Cited: 14
How does the anthropomorphism of AI chatbots facilitate users' reuse intention in online health consultation services? The moderating role of disease severity
Wenlong Liu, Min Jiang, Wangjie Li, et al.
Technological Forecasting and Social Change (2024) Vol. 203, pp. 123407-123407
Closed Access | Times Cited: 12
Proactivity of Chatbots, Task Types and User’s Characteristics When Interacting with Artificial Intelligence (AI) Chatbots
J. S. Lim, Wonil Hwang
International Journal of Human-Computer Interaction (2025), pp. 1-19
Closed Access | Times Cited: 1
What affects the usage of artificial conversational agents? An agent personality and love theory perspective
Debajyoti Pal, Vajirasak Vanijja, Himanshu Thapliyal, et al.
Computers in Human Behavior (2023) Vol. 145, pp. 107788-107788
Closed Access | Times Cited: 18
Artificial emotions for charity collection: A serial mediation through perceived anthropomorphism and social presence
Seyoung Lee, Gain Park, Jiyun Chung
Telematics and Informatics (2023) Vol. 82, pp. 102009-102009
Closed Access | Times Cited: 17
How social media promotes impulsive buying: examining the role of customer inspiration
Pianpian Yang, Hong Sheng, Congcong Yang, et al.
Industrial Management & Data Systems (2024)
Closed Access | Times Cited: 8
Rethinking Conversation Styles of Chatbots from the Customer Perspective: Relationships between Conversation Styles of Chatbots, Chatbot Acceptance, and Perceived Tie Strength and Perceived Risk
R. Xiao, Mert Yazan, Frederik Situmeang
International Journal of Human-Computer Interaction (2024), pp. 1-21
Closed Access | Times Cited: 8
Chatbot Agency—Model Testing
Svetlana Bialkova
(2024), pp. 109-126
Closed Access | Times Cited: 8
Impact of virtual influencers on customer engagement of Generation Z consumers: a presence perspective
Qiaoling Lin, Siew Imm Ng, Norazlyn Kamal Basha, et al.
Young Consumers Insight and Ideas for Responsible Marketers (2024) Vol. 25, Iss. 6, pp. 851-868
Closed Access | Times Cited: 8
Artificial intelligence features and expectation confirmation theory in digital banking apps: Gen Y and Z perspective
Puneett Bhatnagr, Anupama Rajesh
Management Decision (2024)
Closed Access | Times Cited: 8
How does the anthropomorphism of service robots impact employees’ role service behavior in the workplace?
Yihao Yang, Ming Chi, Xinhua Bi, et al.
International Journal of Hospitality Management (2024) Vol. 122, pp. 103857-103857
Closed Access | Times Cited: 8
Pedagogical Agents Communicating and Scaffolding Students’ Learning: High School Teachers’ and Students’ Perspectives
Pieta Sikström, Chiara Valentini, Anu Sivunen, et al.
Computers & Education (2024) Vol. 222, pp. 105140-105140
Open Access | Times Cited: 8
Can ChatGPT replace humans in crisis communication? The effects of AI-mediated crisis communication on stakeholder satisfaction and responsibility attribution
Yi Xiao, Shubin Yu
International Journal of Information Management (2024) Vol. 80, pp. 102835-102835
Open Access | Times Cited: 8
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