
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
The impact of electronic word-of-mouth communication: A literature analysis and integrative model
Christy M.K. Cheung, Dimple R. Thadani
Decision Support Systems (2012) Vol. 54, Iss. 1, pp. 461-470
Closed Access | Times Cited: 1401
Christy M.K. Cheung, Dimple R. Thadani
Decision Support Systems (2012) Vol. 54, Iss. 1, pp. 461-470
Closed Access | Times Cited: 1401
Showing 1-25 of 1401 citing articles:
The influence of eWOM in social media on consumers’ purchase intentions: An extended approach to information adoption
İsmail Erkan, Chris Evans
Computers in Human Behavior (2016) Vol. 61, pp. 47-55
Closed Access | Times Cited: 964
İsmail Erkan, Chris Evans
Computers in Human Behavior (2016) Vol. 61, pp. 47-55
Closed Access | Times Cited: 964
Examining the influence of online reviews on consumers' decision-making: A heuristic–systematic model
Kem Z.K. Zhang, Sesia J. Zhao, Christy M.K. Cheung, et al.
Decision Support Systems (2014) Vol. 67, pp. 78-89
Closed Access | Times Cited: 612
Kem Z.K. Zhang, Sesia J. Zhao, Christy M.K. Cheung, et al.
Decision Support Systems (2014) Vol. 67, pp. 78-89
Closed Access | Times Cited: 612
Consumer behavior in social commerce: A literature review
Kem Z.K. Zhang, Morad Benyoucef
Decision Support Systems (2016) Vol. 86, pp. 95-108
Closed Access | Times Cited: 535
Kem Z.K. Zhang, Morad Benyoucef
Decision Support Systems (2016) Vol. 86, pp. 95-108
Closed Access | Times Cited: 535
Brand communication through digital influencers: Leveraging blogger engagement
Ebru Uzunoğlu, Sema Misci Kip
International Journal of Information Management (2014) Vol. 34, Iss. 5, pp. 592-602
Closed Access | Times Cited: 513
Ebru Uzunoğlu, Sema Misci Kip
International Journal of Information Management (2014) Vol. 34, Iss. 5, pp. 592-602
Closed Access | Times Cited: 513
Predicting overall customer satisfaction: Big data evidence from hotel online textual reviews
Yabing Zhao, Xun Xu, Mingshu Wang
International Journal of Hospitality Management (2018) Vol. 76, pp. 111-121
Closed Access | Times Cited: 426
Yabing Zhao, Xun Xu, Mingshu Wang
International Journal of Hospitality Management (2018) Vol. 76, pp. 111-121
Closed Access | Times Cited: 426
Responding to negative online reviews: The effects of hotel responses on customer inferences of trust and concern
Beverley Sparks, Kevin Kam Fung So, Graham L. Bradley
Tourism Management (2015) Vol. 53, pp. 74-85
Closed Access | Times Cited: 423
Beverley Sparks, Kevin Kam Fung So, Graham L. Bradley
Tourism Management (2015) Vol. 53, pp. 74-85
Closed Access | Times Cited: 423
“Working out for likes”: An empirical study on social influence in exercise gamification
Juho Hamari, Jonna Koivisto
Computers in Human Behavior (2015) Vol. 50, pp. 333-347
Closed Access | Times Cited: 410
Juho Hamari, Jonna Koivisto
Computers in Human Behavior (2015) Vol. 50, pp. 333-347
Closed Access | Times Cited: 410
Persuasive messages, popularity cohesion, and message diffusion in social media marketing
Yu‐Ting Chang, Hueiju Yu, Hsi-Peng Lu
Journal of Business Research (2014) Vol. 68, Iss. 4, pp. 777-782
Closed Access | Times Cited: 396
Yu‐Ting Chang, Hueiju Yu, Hsi-Peng Lu
Journal of Business Research (2014) Vol. 68, Iss. 4, pp. 777-782
Closed Access | Times Cited: 396
The effect of characteristics of source credibility on consumer behaviour: A meta-analysis
Elvira Ismagilova, Emma Slade, Nripendra P. Rana, et al.
Journal of Retailing and Consumer Services (2019) Vol. 53, pp. 101736-101736
Open Access | Times Cited: 381
Elvira Ismagilova, Emma Slade, Nripendra P. Rana, et al.
Journal of Retailing and Consumer Services (2019) Vol. 53, pp. 101736-101736
Open Access | Times Cited: 381
Consumer perceptions of information helpfulness and determinants of purchase intention in online consumer reviews of services
Raffaele Filieri, Fraser McLeay, Bruce Tsui, et al.
Information & Management (2018) Vol. 55, Iss. 8, pp. 956-970
Open Access | Times Cited: 361
Raffaele Filieri, Fraser McLeay, Bruce Tsui, et al.
Information & Management (2018) Vol. 55, Iss. 8, pp. 956-970
Open Access | Times Cited: 361
A Literature Review of Word of Mouth and Electronic Word of Mouth: Implications for Consumer Behavior
Nuria Huete-Alcocer
Frontiers in Psychology (2017) Vol. 8
Open Access | Times Cited: 356
Nuria Huete-Alcocer
Frontiers in Psychology (2017) Vol. 8
Open Access | Times Cited: 356
Mapping the electronic word-of-mouth (eWOM) research: A systematic review and bibliometric analysis
Naveen Donthu, Satish Kumar, Neeraj Pandey, et al.
Journal of Business Research (2021) Vol. 135, pp. 758-773
Closed Access | Times Cited: 353
Naveen Donthu, Satish Kumar, Neeraj Pandey, et al.
Journal of Business Research (2021) Vol. 135, pp. 758-773
Closed Access | Times Cited: 353
Determinants of organic food consumption. A systematic literature review on motives and barriers
Shiksha Kushwah, Amandeep Dhir, Mahim Sagar, et al.
Appetite (2019) Vol. 143, pp. 104402-104402
Open Access | Times Cited: 349
Shiksha Kushwah, Amandeep Dhir, Mahim Sagar, et al.
Appetite (2019) Vol. 143, pp. 104402-104402
Open Access | Times Cited: 349
When do consumers buy online product reviews? Effects of review quality, product type, and reviewer’s photo
Eun‐Ju Lee, Soo Yun Shin
Computers in Human Behavior (2013) Vol. 31, pp. 356-366
Closed Access | Times Cited: 343
Eun‐Ju Lee, Soo Yun Shin
Computers in Human Behavior (2013) Vol. 31, pp. 356-366
Closed Access | Times Cited: 343
Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation
Ana Babić Rosario, Kristine De Valck, Francesca Sotgiu
Journal of the Academy of Marketing Science (2019) Vol. 48, Iss. 3, pp. 422-448
Closed Access | Times Cited: 337
Ana Babić Rosario, Kristine De Valck, Francesca Sotgiu
Journal of the Academy of Marketing Science (2019) Vol. 48, Iss. 3, pp. 422-448
Closed Access | Times Cited: 337
Social interaction-based consumer decision-making model in social commerce: The role of word of mouth and observational learning
Yichuan Wang, Chiahui Yu
International Journal of Information Management (2015) Vol. 37, Iss. 3, pp. 179-189
Closed Access | Times Cited: 336
Yichuan Wang, Chiahui Yu
International Journal of Information Management (2015) Vol. 37, Iss. 3, pp. 179-189
Closed Access | Times Cited: 336
Do actions speak louder than voices? The signaling role of social information cues in influencing consumer purchase decisions
Christy M.K. Cheung, Bo Xiao, Ivy L.B. Liu
Decision Support Systems (2014) Vol. 65, pp. 50-58
Closed Access | Times Cited: 332
Christy M.K. Cheung, Bo Xiao, Ivy L.B. Liu
Decision Support Systems (2014) Vol. 65, pp. 50-58
Closed Access | Times Cited: 332
A customer value, satisfaction, and loyalty perspective of mobile application recommendations
Chenyan Xu, Daniel A. Peak, Victor R. Prybutok
Decision Support Systems (2015) Vol. 79, pp. 171-183
Closed Access | Times Cited: 317
Chenyan Xu, Daniel A. Peak, Victor R. Prybutok
Decision Support Systems (2015) Vol. 79, pp. 171-183
Closed Access | Times Cited: 317
Social influence's impact on reader perceptions of online reviews
Yi-Hsiu Cheng, Hui-Yi Ho
Journal of Business Research (2014) Vol. 68, Iss. 4, pp. 883-887
Closed Access | Times Cited: 316
Yi-Hsiu Cheng, Hui-Yi Ho
Journal of Business Research (2014) Vol. 68, Iss. 4, pp. 883-887
Closed Access | Times Cited: 316
What do hotel customers complain about? Text analysis using structural topic model
Nan Hu, Ting Zhang, Baojun Gao, et al.
Tourism Management (2019) Vol. 72, pp. 417-426
Closed Access | Times Cited: 311
Nan Hu, Ting Zhang, Baojun Gao, et al.
Tourism Management (2019) Vol. 72, pp. 417-426
Closed Access | Times Cited: 311
The influence of e-word-of-mouth on hotel occupancy rate
Giampaolo Viglia, Roberta Minazzi, Dimitrios Buhalis
International Journal of Contemporary Hospitality Management (2016) Vol. 28, Iss. 9, pp. 2035-2051
Open Access | Times Cited: 310
Giampaolo Viglia, Roberta Minazzi, Dimitrios Buhalis
International Journal of Contemporary Hospitality Management (2016) Vol. 28, Iss. 9, pp. 2035-2051
Open Access | Times Cited: 310
‘Instafamous’ – credibility and self-presentation of micro-celebrities on social media
Elmira Djafarova, Oxana Trofimenko
Information Communication & Society (2018) Vol. 22, Iss. 10, pp. 1432-1446
Closed Access | Times Cited: 310
Elmira Djafarova, Oxana Trofimenko
Information Communication & Society (2018) Vol. 22, Iss. 10, pp. 1432-1446
Closed Access | Times Cited: 310
Consumer decision‐making in omnichannel retailing: Literature review and future research agenda
Ruchi Mishra, Rajesh Kumar Singh, Bernadett Köles
International Journal of Consumer Studies (2020) Vol. 45, Iss. 2, pp. 147-174
Closed Access | Times Cited: 300
Ruchi Mishra, Rajesh Kumar Singh, Bernadett Köles
International Journal of Consumer Studies (2020) Vol. 45, Iss. 2, pp. 147-174
Closed Access | Times Cited: 300
eWOM source credibility, perceived risk and food product customer's information adoption
Safdar Hussain, Wasim Ahmed, Rana Muhammad Sohail Jafar, et al.
Computers in Human Behavior (2016) Vol. 66, pp. 96-102
Closed Access | Times Cited: 294
Safdar Hussain, Wasim Ahmed, Rana Muhammad Sohail Jafar, et al.
Computers in Human Behavior (2016) Vol. 66, pp. 96-102
Closed Access | Times Cited: 294
The Impact of Perceived Usefulness of Online Reviews, Trust and Perceived Risk on Online Purchase Intention in Emerging Markets: A Mexican Perspective
Iván Ventre, Diana Kolbe
Journal of International Consumer Marketing (2020) Vol. 32, Iss. 4, pp. 287-299
Closed Access | Times Cited: 286
Iván Ventre, Diana Kolbe
Journal of International Consumer Marketing (2020) Vol. 32, Iss. 4, pp. 287-299
Closed Access | Times Cited: 286