OpenAlex Citation Counts

OpenAlex Citations Logo

OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

A customer value, satisfaction, and loyalty perspective of mobile application recommendations
Chenyan Xu, Daniel A. Peak, Victor R. Prybutok
Decision Support Systems (2015) Vol. 79, pp. 171-183
Closed Access | Times Cited: 317

Showing 1-25 of 317 citing articles:

Exploring the influential factors of continuance intention to use mobile Apps: Extending the expectation confirmation model
Carlos Tam, Diogo Soares dos Santos, Tiago Oliveira
Information Systems Frontiers (2018) Vol. 22, Iss. 1, pp. 243-257
Closed Access | Times Cited: 428

The influence of perceived value on purchase intention in social commerce context
Chunmei Gan, Weijun Wang
Internet Research (2017) Vol. 27, Iss. 4, pp. 772-785
Closed Access | Times Cited: 369

Why people participate in the sharing economy: an empirical investigation of Uber
Zach W. Y. Lee, Tommy K. H. Chan, M.S. Balaji, et al.
Internet Research (2018) Vol. 28, Iss. 3, pp. 829-850
Open Access | Times Cited: 268

Consumers response towards mobile commerce applications: S-O-R approach
Prasanta Kr Chopdar, Janarthanan Balakrishnan
International Journal of Information Management (2020) Vol. 53, pp. 102106-102106
Closed Access | Times Cited: 254

A virtual market in your pocket: How does mobile augmented reality (MAR) influence consumer decision making?
Qin Hong, Daniel A. Peak, Victor R. Prybutok
Journal of Retailing and Consumer Services (2020) Vol. 58, pp. 102337-102337
Closed Access | Times Cited: 179

Mobile social commerce: The booster for brand loyalty?
Jun-Jie Hew, Voon‐Hsien Lee, Keng‐Boon Ooi, et al.
Computers in Human Behavior (2016) Vol. 59, pp. 142-154
Closed Access | Times Cited: 178

Consumer motives for peer-to-peer sharing
Florian Hawlitschek, Timm Teubner, Henner Gimpel
Journal of Cleaner Production (2018) Vol. 204, pp. 144-157
Closed Access | Times Cited: 178

Factors influencing consumer loyalty: evidence from the Ghanaian retail banking industry
Osaretin Kayode Omoregie, John Agyekum Addae, Stanley Coffie, et al.
International Journal of Bank Marketing (2019) Vol. 37, Iss. 3, pp. 798-820
Closed Access | Times Cited: 150

Marketing research on Mobile apps: past, present and future
Lara Stocchi, Naser Pourazad, Nina Michaelidou, et al.
Journal of the Academy of Marketing Science (2021) Vol. 50, Iss. 2, pp. 195-225
Open Access | Times Cited: 139

How mobile augmented reality applications affect continuous use and purchase intentions: A cognition-affect-conation perspective
Qin Hong, Babajide Osatuyi, Lu Xu
Journal of Retailing and Consumer Services (2021) Vol. 63, pp. 102680-102680
Closed Access | Times Cited: 127

The customer retail app experience: Implications for customer loyalty
Sebastián Molinillo, Rocío Aguilar-Illescas, Rafael Anaya‐Sánchez, et al.
Journal of Retailing and Consumer Services (2021) Vol. 65, pp. 102842-102842
Open Access | Times Cited: 120

The dual concept of consumer value in social media brand community: A trust transfer perspective
Xuequn Wang, Yichuan Wang, Xiaolin Lin, et al.
International Journal of Information Management (2021) Vol. 59, pp. 102319-102319
Closed Access | Times Cited: 113

Classifying and measuring the service quality of AI chatbot in frontline service
Qian Chen, Yeming Gong, Yaobin Lu, et al.
Journal of Business Research (2022) Vol. 145, pp. 552-568
Open Access | Times Cited: 112

Can AI chatbots help retain customers? Impact of AI service quality on customer loyalty
Qian Chen, Yaobin Lu, Yeming Gong, et al.
Internet Research (2023) Vol. 33, Iss. 6, pp. 2205-2243
Closed Access | Times Cited: 112

Role of mobile food-ordering applications in developing restaurants’ brand satisfaction and loyalty in the pandemic period
Taşkın Dirsehan, Ece Cankat
Journal of Retailing and Consumer Services (2021) Vol. 62, pp. 102608-102608
Closed Access | Times Cited: 106

Glued to your phone? Generation Z's smartphone addiction and online compulsive buying
Michela C. Mason, Gioele Zamparo, Andrea Marini, et al.
Computers in Human Behavior (2022) Vol. 136, pp. 107404-107404
Open Access | Times Cited: 75

I Am ChatGPT, the ultimate AI Chatbot! Investigating the determinants of users' loyalty and ethical usage concerns of ChatGPT
Ben Niu, Gustave Florentin Nkoulou Mvondo
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103562-103562
Closed Access | Times Cited: 74

From e-commerce to m-commerce: An analysis of the user’s experience with different access platforms
Gabriel Almeida Lucas, Guilherme Lerch Lunardi, Décio Bittencourt Dolci
Electronic Commerce Research and Applications (2023) Vol. 58, pp. 101240-101240
Closed Access | Times Cited: 48

The Influence of Perceived Value, Customer Satisfaction, and Trust on Loyalty in Entertainment Platforms
Kyeongmin Yum, Jong‐Nam Kim
Applied Sciences (2024) Vol. 14, Iss. 13, pp. 5763-5763
Open Access | Times Cited: 16

Determinants of customer loyalty in the Korean smartphone market: Moderating effects of usage characteristics
Moon-Koo Kim, Siew Fan Wong, Younghoon Chang, et al.
Telematics and Informatics (2016) Vol. 33, Iss. 4, pp. 936-949
Closed Access | Times Cited: 127

Micro Behaviors
Meizi Zhou, Zhuoye Ding, Jiliang Tang, et al.
(2018)
Closed Access | Times Cited: 127

Measuring e-service quality and its importance to customer satisfaction and loyalty: an empirical study in a telecom setting
Ronggang Zhou, Xiaorui Wang, Yuhan Shi, et al.
Electronic Commerce Research (2018) Vol. 19, Iss. 3, pp. 477-499
Closed Access | Times Cited: 126

How self-service technology experience evaluation affects waiting time and customer satisfaction? A moderated mediation model
Souad Djelassi, Mbaye Fall Diallo, Stephan Zielke
Decision Support Systems (2018) Vol. 111, pp. 38-47
Closed Access | Times Cited: 120

Page 1 - Next Page

Scroll to top