OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Customer integration, fairness perceptions, and silent endurance in digital versus human service interactions
Mario Schaarschmidt, Gianfranco Walsh, David Dose, et al.
European Management Journal (2021) Vol. 41, Iss. 1, pp. 34-46
Closed Access | Times Cited: 7
Mario Schaarschmidt, Gianfranco Walsh, David Dose, et al.
European Management Journal (2021) Vol. 41, Iss. 1, pp. 34-46
Closed Access | Times Cited: 7
Showing 7 citing articles:
Customer perception, integration behavior, and loyalty of internet of things enterprises
Gaofei Ren, Chen Yao-yao, Maobao Yang
Technology in Society (2024) Vol. 78, pp. 102600-102600
Closed Access | Times Cited: 6
Gaofei Ren, Chen Yao-yao, Maobao Yang
Technology in Society (2024) Vol. 78, pp. 102600-102600
Closed Access | Times Cited: 6
Boosting customers’ hedonic well-being through fair services: the role of participation and price saving
Karin Teichmann, Ursula Scholl‐Grissemann, Nicola Stokburger-Sauer
Journal of Service Theory and Practice (2025)
Closed Access
Karin Teichmann, Ursula Scholl‐Grissemann, Nicola Stokburger-Sauer
Journal of Service Theory and Practice (2025)
Closed Access
Understanding the formation process of negative customer engagement behaviours: a quantitative and qualitative interpretation
Luning Zang, Yuying Liu, Xiaojing Sun, et al.
Total Quality Management & Business Excellence (2023) Vol. 35, Iss. 1-2, pp. 170-201
Closed Access | Times Cited: 5
Luning Zang, Yuying Liu, Xiaojing Sun, et al.
Total Quality Management & Business Excellence (2023) Vol. 35, Iss. 1-2, pp. 170-201
Closed Access | Times Cited: 5
Development and Validation of a Service Captivity Scale
Steven W. Rayburn, Suzanne C. Makarem, Mayoor Mohan, et al.
Journal of Service Research (2023) Vol. 27, Iss. 3, pp. 414-431
Closed Access | Times Cited: 3
Steven W. Rayburn, Suzanne C. Makarem, Mayoor Mohan, et al.
Journal of Service Research (2023) Vol. 27, Iss. 3, pp. 414-431
Closed Access | Times Cited: 3
Gratitude stimulates word-of-mouth more than words of thanks
Fiona Cownie, James Haft, Van Vien Vu, et al.
The Journal of Marketing Theory and Practice (2022) Vol. 31, Iss. 4, pp. 416-433
Open Access | Times Cited: 4
Fiona Cownie, James Haft, Van Vien Vu, et al.
The Journal of Marketing Theory and Practice (2022) Vol. 31, Iss. 4, pp. 416-433
Open Access | Times Cited: 4
Service virtuousness: implementing the very best of human qualities in service delivery
Dana Yagil
Journal of service management (2024) Vol. 35, Iss. 5, pp. 653-677
Closed Access
Dana Yagil
Journal of service management (2024) Vol. 35, Iss. 5, pp. 653-677
Closed Access
Silence is golden? Relationship between silent behavior among online community members and operation performance from the perspective of personality trait
Xueliang Pei, Fanying Lyu, Xiaojun Xiong, et al.
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 1
Xueliang Pei, Fanying Lyu, Xiaojun Xiong, et al.
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 1
