OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Trends and challenges of e-government chatbots: Advances in exploring open government data and citizen participation content
María E. Cortés-Cediel, Andrés Segura-Tinoco, Iván Cantador, et al.
Government Information Quarterly (2023) Vol. 40, Iss. 4, pp. 101877-101877
Open Access | Times Cited: 40

Showing 1-25 of 40 citing articles:

Unlocking Artificial Intelligence Adoption in Local Governments: Best Practice Lessons from Real-World Implementations
Tan Yiğitcanlar, Anne David, Wenda Li, et al.
Smart Cities (2024) Vol. 7, Iss. 4, pp. 1576-1625
Open Access | Times Cited: 12

Uncovering the Results of AI Chatbot Use in the Public Sector: Evidence from US State Governments
Tzuhao Chen, Mila Gascó‐Hernández
Public Performance & Management Review (2024), pp. 1-26
Closed Access | Times Cited: 10

Natural Language Processing (NLP) for Sustainable Public Administration
Hilal Saygılı Balci, İlyas Balci
Advances in public policy and administration (APPA) book series (2025), pp. 243-276
Closed Access | Times Cited: 1

Understanding the development of public data ecosystems: From a conceptual model to a six-generation model of the evolution of public data ecosystems
Martin Lněnička, Anastasija Nikiforova, Mariusz Luterek, et al.
Telematics and Informatics (2024), pp. 102190-102190
Closed Access | Times Cited: 5

Meningkatkan Efisiensi Pengambilan Keputusan Publik melalui Kecerdasan Buatan
Talitha Hurin Salsabila, Tri Mei Indrawati, Revienda Anita Fitrie
Deleted Journal (2024) Vol. 1, Iss. 2, pp. 21-21
Open Access | Times Cited: 4

Chatbots adoption intention in public sector in Malaysia from the perspective of TOE framework. The moderated and mediation model
Ramizatunnisah Jais, Abdul Hafaz Ngah, Samar Rahi, et al.
Journal of Science and Technology Policy Management (2024)
Closed Access | Times Cited: 4

Citizen Acceptance and Use of the Jakarta Kini (JAKI) E-government: Extended Unified Model for Electronic Government Adoption
Muhammad Al-Kautsar Maktub, Putu Wuri Handayani, Fathia Prinastiti Sunarso
Heliyon (2025) Vol. 11, Iss. 2, pp. e42078-e42078
Open Access

From Margins to Mainstream (M2M): Can Artificial Intelligence (AI) Reshape Governance for Chittagong Hill Tracts Indigenous Communities?
Chakma Vaskar, Amin Misbahul, Raquib Ridwan Abdur, et al.
European Journal of Theoretical and Applied Sciences (2025) Vol. 3, Iss. 1, pp. 166-178
Closed Access

Text analytics for co-creation in public sector organizations: a literature review-based research framework
Nina Rizun, Aleksandra Revina, Noella Edelmann
Artificial Intelligence Review (2025) Vol. 58, Iss. 4
Open Access

AI-Based Chatbots as Civil Servants
Halil Yasin TAMER
Advances in public policy and administration (APPA) book series (2025), pp. 121-152
Closed Access

Chatbot Democracy
Nicholas Croce
Perspectives on Public Management and Governance (2025)
Closed Access

Sequential mediator and moderator model of intention for the implementation of chatbots in Malaysian government agencies
Ramizatunnisah Jais, Abdul Hafaz Ngah
Journal of Decision System (2025) Vol. 34, Iss. 1
Closed Access

Artificial intelligence for digital citizen participation: Design principles for a collective intelligence architecture
Nicolas Bono Rossello, Anthony Simonofski, Annick Castiaux
Government Information Quarterly (2025) Vol. 42, Iss. 2, pp. 102020-102020
Closed Access

Determinants of open government data continuance usage and value creation: A self-regulation framework analysis
Yikai Liang, Yuyan Cao, Mei Chen, et al.
Government Information Quarterly (2025) Vol. 42, Iss. 2, pp. 102022-102022
Closed Access

AI Integration in Public Administration
Andi Asrifan, Akbar Akbar, Muhammad Nur, et al.
Advances in public policy and administration (APPA) book series (2025), pp. 95-122
Closed Access

Public sector chatbots: AI frictions and data infrastructures at the interface of the digital welfare state
Anne Kaun, Maris Männiste
New Media & Society (2025) Vol. 27, Iss. 4, pp. 1962-1985
Closed Access

An Analysis of Federal and Municipal Chatbots in Germany
Verena Traubinger, Sebastian Heil, Julián Grigera, et al.
Lecture notes in computer science (2025), pp. 200-216
Closed Access

Exploring Digital Transformation as a Catalyst for Institutional Agility in the Delivery of Public Services
Sofia David, Florina‐Oana Virlanuta, Silviu Bacalum, et al.
Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration (2025)
Closed Access

Integrating Artificial Intelligence into Public Administration: Challenges and Vulnerabilities
Anca Florentina Vatamanu, Mihaela Tofan
Administrative Sciences (2025) Vol. 15, Iss. 4, pp. 149-149
Open Access

Digitalization of Government Management Processes in the Context of Sustainable Development
Mariya Sira, Aleksandra Kuzior
Management Systems in Production Engineering (2025) Vol. 33, Iss. 2, pp. 289-310
Open Access

Artificial Intelligence Full Potential yet Attained in the E-participation
Zaineb Berra, Sara Arezki
Lecture notes in networks and systems (2025), pp. 26-33
Closed Access

Should government chatbots behave like civil servants? The effect of chatbot identity characteristics on citizen experience
Xuesong Li, Jian Wang
Government Information Quarterly (2024) Vol. 41, Iss. 3, pp. 101957-101957
Closed Access | Times Cited: 3

Exploring the role of chatbots in enhancing citizen E-participation in governance: scenario-based experiments in China
Mingxi Zhou, Luning Liu, Junbo Zhang, et al.
Journal of Chinese Governance (2024), pp. 1-32
Closed Access | Times Cited: 2

Understanding the development of public data ecosystems: from a conceptual model to a six-generation model of the evolution of public data ecosystems
Martin Lněnička, Anastasija Nikiforova, Mariusz Luterek, et al.
SSRN Electronic Journal (2024)
Closed Access | Times Cited: 1

Information and communication technologies in public consultation processes
Piotr Glenc
e-mentor (2024) Vol. 105, Iss. 3, pp. 41-50
Closed Access | Times Cited: 1

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