OpenAlex Citation Counts

OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Should government chatbots behave like civil servants? The effect of chatbot identity characteristics on citizen experience
Xuesong Li, Jian Wang
Government Information Quarterly (2024) Vol. 41, Iss. 3, pp. 101957-101957
Closed Access | Times Cited: 3

Showing 3 citing articles:

Building citizen trust to enhance satisfaction in digital public services: the role of empathetic chatbot communication
Meihua Zhou, Luning Liu, Yuqiang Feng
Behaviour and Information Technology (2025), pp. 1-20
Closed Access | Times Cited: 1

Designing service blueprint for chatbots: experimental evidence on public preference for design components
Shangrui Wang, Yuanmeng Zhang, Yiming Xiao, et al.
Journal of Chinese Governance (2025), pp. 1-28
Closed Access

Public value positions and design preferences toward AI-based chatbots in e-government. Evidence from a conjoint experiment with citizens and municipal front desk officers
Sebastian Hemesath, Markus Tepe
Government Information Quarterly (2024) Vol. 41, Iss. 4, pp. 101985-101985
Open Access | Times Cited: 1

Page 1

Cookie	Duration	Description
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Analytics" category .
cookielawinfo-checkbox-functional	1 year	The cookie is set by the GDPR Cookie Consent plugin to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Necessary" category .
cookielawinfo-checkbox-others	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category "Others".
cookielawinfo-checkbox-performance	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category "Performance".
CookieLawInfoConsent	1 year	Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
PHPSESSID	session	This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.

Requested Article:

Showing 3 citing articles:

Your Privacy