Open Access Helper

OpenAlex Citation Counts

OpenAlex Citations Logo

OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Exploring chatbot trust: Antecedents and behavioural outcomes
Subburaj Alagarsamy, Sangeeta Mehrolia
Heliyon (2023) Vol. 9, Iss. 5, pp. e16074-e16074
Open Access | Times Cited: 24

Showing 24 citing articles:

What drives tourists’ continuance intention to use ChatGPT for travel services? A stimulus-organism-response perspective
Hong Chuong Pham, Cong Doanh Duong, Giang Khanh Huyen Nguyen
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103758-103758
Closed Access | Times Cited: 62
Evaluating privacy, security, and trust perceptions in conversational AI: A systematic review
Anna Leschanowsky, Silas Rech, Birgit Popp, et al.
Computers in Human Behavior (2024) Vol. 159, pp. 108344-108344
Open Access | Times Cited: 18
Consumer perceptions of AI chatbots on Twitter (X) and Reddit: an analysis of social media sentiment and interactive marketing strategies
C. Matt Graham, Rusty A. Stough
Journal of Research in Interactive Marketing (2025)
Closed Access | Times Cited: 4
Exploring higher education students’ continuance usage intention of ChatGPT: amalgamation of the information system success model and the stimulus-organism-response paradigm
Cong Doanh Duong, Thanh Hieu Nguyen, Thi Viet Nga Ngo, et al.
International Journal of Information and Learning Technology (2024)
Closed Access | Times Cited: 8
Factors Affecting Customer Readiness to Trust Chatbots in an Online Shopping Context
Jindi Fu, Samar Mouakket, Yuan Sun
Journal of Global Information Management (2024) Vol. 32, Iss. 1, pp. 1-22
Open Access | Times Cited: 7
Application of the Chatbot in University Education: A Bibliometric Analysis of Indexed Scientific Production in SCOPUS, 2013-2023
Omar Chamorro-Atalaya, Soledad Olivares-Zegarra, Lisle Sobrino-Chunga, et al.
International Journal of Learning Teaching and Educational Research (2023) Vol. 22, Iss. 7, pp. 281-304
Open Access | Times Cited: 10
What Drives AI-based Risk Information-seeking Intent? Insufficiency of Risk Information versus (Un)certainty of AI Chatbots
Soo Jung Hong
Computers in Human Behavior (2024), pp. 108460-108460
Closed Access | Times Cited: 3
Customer experience in digital transformation: the influence of intelligent chatbots toward a sustainable market
Sofia Gomes, Jo�ão M. Lopes, Tiago Trancoso
International Journal of Innovation Science (2025)
Closed Access
ChatGPT usage intention for tourism and hospitality customers
Mohamed Abou‐Shouk, Ayman Abdelhakim, Sayed Darwish Elgarhy, et al.
Tourism Recreation Research (2025), pp. 1-18
Closed Access
The Acceptance of m-health by Public Safety Officers in Brazil: A Multigroup SEM Study
Luiz Philipi Calegari, Diego Castro Fettermann, Antonio Borriello
Journal of Technology in Behavioral Science (2025)
Closed Access
Designing service blueprint for chatbots: experimental evidence on public preference for design components
Shangrui Wang, Yuanmeng Zhang, Yiming Xiao, et al.
Journal of Chinese Governance (2025), pp. 1-28
Closed Access
Factors Influencing AI Chatbot Adoption in Government Administration: A Case Study of Sri Lanka’s Digital Government
Arjuna Srilal Rathnayake, Truong Dang Hoang Nhat Nguyen, Yonghan Ahn
Administrative Sciences (2025) Vol. 15, Iss. 5, pp. 157-157
Open Access
Assessing the Capability of Large Language Models for Navigation of the Australian Healthcare System: A Comparative Study (Preprint)
Joshua Simmich, Megan H. Ross, Trevor Russell
(2025)
Closed Access
A Systematic Review on Consumer Adoption of AI-driven Chatbots
Kalindu Yatawara, Tharindu Sampath, Phonebuson Chakma, et al.
Vision The Journal of Business Perspective (2025)
Closed Access
Purchase intentions in a chatbot environment: An examination of the effects of customer experience
S. Martínez, María D. Illescas-Manzano, Cristina Segovia López, et al.
Oeconomia Copernicana (2024) Vol. 15, Iss. 1, pp. 145-194
Open Access | Times Cited: 3
Security risks of chatbots in customer service: a comprehensive literature review
Bassma Zainabi, Yassine Maleh, Mustapha Belaissaoui
EDPACS (2024) Vol. 69, Iss. 7, pp. 51-66
Closed Access | Times Cited: 1
Influencing factors and consequences of chatbot initial trust in AI telecommunication services: a study on Generation Z
Mariem Sboui, Ons Baati, Nadia Sfar
The TQM Journal (2024)
Closed Access | Times Cited: 1
Application of Technology Adoption Model through Utilitarian Information in Ruang Impian Marketing Program
Dhea Almyra Putri Andari, Endy Gunanto Marsasi
Jurnal Manajemen (2023) Vol. 14, Iss. 3, pp. 420-440
Open Access | Times Cited: 2
In ChatGPT We Trust? Unveiling the Dynamics of Reuse Intention and Trust Towards Generative AI Chatbots among Iranians
Houman Jafari, Nader Naghshineh, Oscar Alvarado Rodríguez, et al.
InfoScience Trends (2024) Vol. 1, Iss. 3, pp. 56-72
Open Access
Technology Acceptance Model of ATM Machine Services: A Case Study of MyGraPARI within Analytical Hierarchy Process
Sutresno, Achmad Affandi
Airlangga Journal of Innovation Management (2023) Vol. 4, Iss. 2, pp. 147-157
Open Access | Times Cited: 1
Understanding Chatbot End-Users to Improve Their Design: Antecedents of Trust, Adoption Motivations, and Expectations
Daphne Greiner, Jean-François Lemoine
Lecture notes in computer science (2024), pp. 194-204
Closed Access
STRENGTHENING INNOVATIVE BEHAVIOR: THE ROLE OF SUPPORTIVE CLIMATE AND ABSORPTIVE CAPACITY
Hasan Abdul Rozak, Taswan Taswan, Anwar Mansyur, et al.
Verslas teorija ir praktika (2024) Vol. 25, Iss. 1, pp. 350-361
Open Access
Exploring the Impact of AI-Powered Chatbots in Banking Services
S. Vinoth, Gopalakrishnan Chinnasamy
(2024), pp. 1-7
Closed Access
The Role of Green Marketing in Improving the Hotel's Image and Enhancing Loyalty: from the Customer's Perspective
Yahia Aly
Journal of Association of Arab Universities for Tourism and Hospitality (2023) Vol. 25, Iss. 1, pp. 208-226
Open Access
Page 1

Scroll to top