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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Application of Expectancy Violations Theory to communication with and judgments about embodied agents during a decision-making task
Judee K. Burgoon, Joseph A. Bonito, Paul Benjamin Lowry, et al.
International Journal of Human-Computer Studies (2016) Vol. 91, pp. 24-36
Closed Access | Times Cited: 97

Showing 1-25 of 97 citing articles:

“Cargo Cult” science in traditional organization and information systems survey research: A case for using nontraditional methods of data collection, including Mechanical Turk and online panels
Paul Benjamin Lowry, John D’Arcy, Bryan Hammer, et al.
The Journal of Strategic Information Systems (2016) Vol. 25, Iss. 3, pp. 232-240
Closed Access | Times Cited: 252
The impact of chatbot conversational skill on engagement and perceived humanness
Ryan M. Schuetzler, G. Mark Grimes, Justin Scott Giboney
Journal of Management Information Systems (2020) Vol. 37, Iss. 3, pp. 875-900
Closed Access | Times Cited: 204
Uncanny Valley Effects on Chatbot Trust, Purchase Intention, and Adoption Intention in the Context of E-Commerce: The Moderating Role of Avatar Familiarity
Stephen Wonchul Song, Mincheol Shin
International Journal of Human-Computer Interaction (2022) Vol. 40, Iss. 2, pp. 441-456
Open Access | Times Cited: 102
Emotional expression by artificial intelligence chatbots to improve customer satisfaction: Underlying mechanism and boundary conditions
Junbo Zhang, Qi Chen, Jiandong Lu, et al.
Tourism Management (2023) Vol. 100, pp. 104835-104835
Closed Access | Times Cited: 83
Communicating intent to develop shared situation awareness and engender trust in human-agent teams
Kristin E. Schaefer, Edward R. Straub, Jessie Y. C. Chen, et al.
Cognitive Systems Research (2017) Vol. 46, pp. 26-39
Open Access | Times Cited: 112
Texting with Humanlike Conversational Agents: Designing for Anthropomorphism
Anna-Maria Seeger, Jella Pfeiffer, Armin Heinzl
Journal of the Association for Information Systems (2021) Vol. 22, Iss. 4, pp. 931-967
Closed Access | Times Cited: 85
Mental models and expectation violations in conversational AI interactions
G. Mark Grimes, Ryan M. Schuetzler, Justin Scott Giboney
Decision Support Systems (2021) Vol. 144, pp. 113515-113515
Closed Access | Times Cited: 83
Collaborating with technology-based autonomous agents
Isabella Seeber, Lena Waizenegger, Stefan Seidel, et al.
Internet Research (2020) Vol. 30, Iss. 1, pp. 1-18
Closed Access | Times Cited: 76
The Human Takes It All: Humanlike Synthesized Voices Are Perceived as Less Eerie and More Likable. Evidence From a Subjective Ratings Study
Katharina Kühne, Martin H. Fischer, Yuefang Zhou
Frontiers in Neurorobotics (2020) Vol. 14
Open Access | Times Cited: 72
How pedagogical agents communicate with students: A two-phase systematic review
Pieta Sikström, Chiara Valentini, Anu Sivunen, et al.
Computers & Education (2022) Vol. 188, pp. 104564-104564
Open Access | Times Cited: 54
Trust in an AI versus a Human teammate: The effects of teammate identity and performance on Human-AI cooperation
Guanglu Zhang, Leah Chong, Kenneth Kotovsky, et al.
Computers in Human Behavior (2022) Vol. 139, pp. 107536-107536
Open Access | Times Cited: 43
Speaking vs. listening? Balance conversation attributes of voice assistants for better voice marketing
Peng Hu, Yeming Gong, Yaobin Lu, et al.
International Journal of Research in Marketing (2022) Vol. 40, Iss. 1, pp. 109-127
Open Access | Times Cited: 39
Human versus Virtual Influencer: The Effect of Humanness and Interactivity on Persuasive CSR Messaging
Jeongwon Yang, Ploypin Chuenterawong, Hee Jae Lee, et al.
Journal of Interactive Advertising (2023) Vol. 23, Iss. 3, pp. 275-292
Closed Access | Times Cited: 33
Chatbot ads with a human touch: A test of anthropomorphism, interactivity, and narrativity
Yuan Sun, Jin Chen, S. Shyam Sundar
Journal of Business Research (2023) Vol. 172, pp. 114403-114403
Closed Access | Times Cited: 33
When a Chatbot Disappoints You: Expectancy Violation in Human-Chatbot Interaction in a Social Support Context
Minjin Rheu, Yue Dai, Jingbo Meng, et al.
Communication Research (2024) Vol. 51, Iss. 7, pp. 782-814
Closed Access | Times Cited: 12
Are you ready for artificial Mozart and Skrillex? An experiment testing expectancy violation theory and AI music
Joo-Wha Hong, Qiyao Peng, Dmitri Williams
New Media & Society (2020) Vol. 23, Iss. 7, pp. 1920-1935
Closed Access | Times Cited: 61
What Happens When Humans Believe Their Teammate is an AI? An Investigation into Humans Teaming with Autonomy
Geoff Musick, Tom O’Neill, Beau G. Schelble, et al.
Computers in Human Behavior (2021) Vol. 122, pp. 106852-106852
Open Access | Times Cited: 52
AI, you can drive my car: How we evaluate human drivers vs. self-driving cars
Joo-Wha Hong, Ignacio Cruz, Dmitri Williams
Computers in Human Behavior (2021) Vol. 125, pp. 106944-106944
Closed Access | Times Cited: 46
Opposing Effects of Response Time in Human–Chatbot Interaction
Ulrich Gnewuch, Stefan Morana, Marc T. P. Adam, et al.
Business & Information Systems Engineering (2022) Vol. 64, Iss. 6, pp. 773-791
Open Access | Times Cited: 38
Social cognition of humanoid robots on customer tolerance of service failure
Ying Chang, Chu-Bing Zhang, Tiange Li, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 7, pp. 2347-2366
Closed Access | Times Cited: 21
How violation of consumers’ expectations causes perceived betrayal and related behaviors: Theoretical perspectives from expectancy violation theory
Najiya Saeed, Naeem Akhtar, Rekha Attri, et al.
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 103961-103961
Closed Access | Times Cited: 6
Familiarity with Big Data, Privacy Concerns, and Self-Disclosure Accuracy in Social Networking Websites: An APCO Model
Tawfiq Alashoor, Sehee Han, Rhoda C. Joseph
Communications of the Association for Information Systems (2017) Vol. 41, pp. 62-96
Open Access | Times Cited: 59
Why or Why Not? The Effect of Justification Styles on Chatbot Recommendations
Daricia Wilkinson, Öznur Alkan, Q. Vera Liao, et al.
ACM transactions on office information systems (2021) Vol. 39, Iss. 4, pp. 1-21
Closed Access | Times Cited: 35
Understanding the dark side of gamified interactions on short-form video platforms: Through a lens of expectations violations theory
Fei Zhou, Youhai Lin, Jian Mou, et al.
Technological Forecasting and Social Change (2022) Vol. 186, pp. 122150-122150
Closed Access | Times Cited: 23
Would You Like to Listen to My Music, My Friend? An Experiment on AI Musicians
Daoyin Sun, Haodong Wang, Jie Xiong
International Journal of Human-Computer Interaction (2023) Vol. 40, Iss. 12, pp. 3133-3143
Closed Access | Times Cited: 16
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