OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Understanding the relationship between food experiential quality and customer dining satisfaction: A perspective on negative bias
Yezheng Liu, Yingxin Song, Jianshan Sun, et al.
International Journal of Hospitality Management (2019) Vol. 87, pp. 102381-102381
Closed Access | Times Cited: 38
Yezheng Liu, Yingxin Song, Jianshan Sun, et al.
International Journal of Hospitality Management (2019) Vol. 87, pp. 102381-102381
Closed Access | Times Cited: 38
Showing 1-25 of 38 citing articles:
Examining the effects of negative emotions on review helpfulness: The moderating role of product price
Chengcheng Xu, Xiabing Zheng, Feng Yang
Computers in Human Behavior (2022) Vol. 139, pp. 107501-107501
Closed Access | Times Cited: 53
Chengcheng Xu, Xiabing Zheng, Feng Yang
Computers in Human Behavior (2022) Vol. 139, pp. 107501-107501
Closed Access | Times Cited: 53
Restaurant’s Multidimensional Evaluation Concerning Food Quality, Service, and Sustainable Practices: A Cross-National Case Study of Poland and Lithuania
Joanna Trafiałek, Ewa Czarniecka‐Skubina, Jurgita Kulaitienė, et al.
Sustainability (2019) Vol. 12, Iss. 1, pp. 234-234
Open Access | Times Cited: 46
Joanna Trafiałek, Ewa Czarniecka‐Skubina, Jurgita Kulaitienė, et al.
Sustainability (2019) Vol. 12, Iss. 1, pp. 234-234
Open Access | Times Cited: 46
When it comes to Satisfaction … It depends: An empirical examination of social commerce users
Babajide Osatuyi, Qin Hong, Temidayo Osatuyi, et al.
Computers in Human Behavior (2020) Vol. 111, pp. 106413-106413
Closed Access | Times Cited: 43
Babajide Osatuyi, Qin Hong, Temidayo Osatuyi, et al.
Computers in Human Behavior (2020) Vol. 111, pp. 106413-106413
Closed Access | Times Cited: 43
Why am I satisfied? See my reviews – Price and location matter in the restaurant industry
Jaewook Kim, Minwoo Lee, Wooseok Kwon, et al.
International Journal of Hospitality Management (2021) Vol. 101, pp. 103111-103111
Closed Access | Times Cited: 37
Jaewook Kim, Minwoo Lee, Wooseok Kwon, et al.
International Journal of Hospitality Management (2021) Vol. 101, pp. 103111-103111
Closed Access | Times Cited: 37
The cultural and heritage tourist, SEM analysis: the case of The Citadel of the Catholic King
Ricardo Rojas, Juan Antonio Jimber del Río, Alberto Ibanez, et al.
Heritage Science (2021) Vol. 9, Iss. 1
Open Access | Times Cited: 33
Ricardo Rojas, Juan Antonio Jimber del Río, Alberto Ibanez, et al.
Heritage Science (2021) Vol. 9, Iss. 1
Open Access | Times Cited: 33
Does Visual Review Content Enhance Review Helpfulness? A Text-Mining Approach
Huaifeng Li, Jinzhe Yan
IEEE Access (2024) Vol. 12, pp. 27633-27647
Open Access | Times Cited: 5
Huaifeng Li, Jinzhe Yan
IEEE Access (2024) Vol. 12, pp. 27633-27647
Open Access | Times Cited: 5
Effects of local food attributes on tourist dining satisfaction and future: The moderating role of food culture difference
Seongseop Kim, Ja Young Choe, Peter B. Kim
Journal of China Tourism Research (2020) Vol. 18, Iss. 1, pp. 121-143
Open Access | Times Cited: 39
Seongseop Kim, Ja Young Choe, Peter B. Kim
Journal of China Tourism Research (2020) Vol. 18, Iss. 1, pp. 121-143
Open Access | Times Cited: 39
Online customer reviews: insights from the coffee shops industry and the moderating effect of business types
Shuting Tao, Hak‐Seon Kim
Tourism Review (2022) Vol. 77, Iss. 5, pp. 1349-1364
Closed Access | Times Cited: 22
Shuting Tao, Hak‐Seon Kim
Tourism Review (2022) Vol. 77, Iss. 5, pp. 1349-1364
Closed Access | Times Cited: 22
Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses
Xun Xu, Yiru Wang, Qingyun Zhu, et al.
International Journal of Information Management (2023) Vol. 75, pp. 102733-102733
Closed Access | Times Cited: 11
Xun Xu, Yiru Wang, Qingyun Zhu, et al.
International Journal of Information Management (2023) Vol. 75, pp. 102733-102733
Closed Access | Times Cited: 11
What Really Drives Food Waste in the Restaurant Industry? Evidence from Lithuania
Mangirdas Morkūnas, Yu‐Fei Wang, Valeria Borsellino
Journal of Quality Assurance in Hospitality & Tourism (2025), pp. 1-38
Closed Access
Mangirdas Morkūnas, Yu‐Fei Wang, Valeria Borsellino
Journal of Quality Assurance in Hospitality & Tourism (2025), pp. 1-38
Closed Access
How Group Consumption Affects Coupon Acquisition and Redemption: The Moderating Role of Offline Agglomeration in Online Group Buying
Xiayu Chen, Ruolin Ding, Shaobo Wei, et al.
Journal of Operations Management (2025)
Closed Access
Xiayu Chen, Ruolin Ding, Shaobo Wei, et al.
Journal of Operations Management (2025)
Closed Access
Two decades of research on customer satisfaction: future research agenda and questions
Robin Nunkoo, Anuj Sharma, Kevin Kam Fung So, et al.
International Journal of Contemporary Hospitality Management (2025)
Closed Access
Robin Nunkoo, Anuj Sharma, Kevin Kam Fung So, et al.
International Journal of Contemporary Hospitality Management (2025)
Closed Access
Adaptive Preferences: Pivoting Through User Complaints
Mingyue Zhang, Jialong Li, Nianyu Li, et al.
ACM Transactions on Autonomous and Adaptive Systems (2025)
Closed Access
Mingyue Zhang, Jialong Li, Nianyu Li, et al.
ACM Transactions on Autonomous and Adaptive Systems (2025)
Closed Access
Rethinking negativity bias in online word-of-mouth: When negative reviews don’t always help
Hebo Lu, Xin Zheng, Yanli Jia
International Journal of Hospitality Management (2025) Vol. 130, pp. 104250-104250
Closed Access
Hebo Lu, Xin Zheng, Yanli Jia
International Journal of Hospitality Management (2025) Vol. 130, pp. 104250-104250
Closed Access
Analysing customers' reviews and ratings for online food deliveries: A text mining approach
Farheen Khan, Suhail Ahmad Khan, Khalid Shamim, et al.
International Journal of Consumer Studies (2022) Vol. 47, Iss. 3, pp. 953-976
Closed Access | Times Cited: 15
Farheen Khan, Suhail Ahmad Khan, Khalid Shamim, et al.
International Journal of Consumer Studies (2022) Vol. 47, Iss. 3, pp. 953-976
Closed Access | Times Cited: 15
Determinants of travel satisfaction for commercial airlines: A data mining approach
Qiang Li, Ranzhe Jing, Xihua Zhu
Engineering Applications of Artificial Intelligence (2024) Vol. 133, pp. 108597-108597
Closed Access | Times Cited: 3
Qiang Li, Ranzhe Jing, Xihua Zhu
Engineering Applications of Artificial Intelligence (2024) Vol. 133, pp. 108597-108597
Closed Access | Times Cited: 3
Sensory Features, Liking and Emotions of Consumers towards Classical, Molecular and Note by Note Foods
Artur Głuchowski, Ewa Czarniecka‐Skubina, Eliza Kostyra, et al.
Foods (2021) Vol. 10, Iss. 1, pp. 133-133
Open Access | Times Cited: 20
Artur Głuchowski, Ewa Czarniecka‐Skubina, Eliza Kostyra, et al.
Foods (2021) Vol. 10, Iss. 1, pp. 133-133
Open Access | Times Cited: 20
Exploring Customers Experience and Satisfaction with Theme Hotels: A Cross-Cultural Analysis of Hotel Reviews
Xiaobin Zhang, Jun Yu, Hak‐Seon Kim
SAGE Open (2024) Vol. 14, Iss. 2
Open Access | Times Cited: 2
Xiaobin Zhang, Jun Yu, Hak‐Seon Kim
SAGE Open (2024) Vol. 14, Iss. 2
Open Access | Times Cited: 2
The Impact of Alternative Foods on Consumers’ Continuance Intention from an Innovation Perspective
Chun Yang, Xuqi Chen, Jie Sun, et al.
Foods (2022) Vol. 11, Iss. 8, pp. 1167-1167
Open Access | Times Cited: 11
Chun Yang, Xuqi Chen, Jie Sun, et al.
Foods (2022) Vol. 11, Iss. 8, pp. 1167-1167
Open Access | Times Cited: 11
Identifying drivers of evaluation bias in online reviews of city destinations
Apostolos Skotis, Christina Morfaki, Christos Livas
International Journal of Information Management Data Insights (2023) Vol. 3, Iss. 2, pp. 100184-100184
Open Access | Times Cited: 6
Apostolos Skotis, Christina Morfaki, Christos Livas
International Journal of Information Management Data Insights (2023) Vol. 3, Iss. 2, pp. 100184-100184
Open Access | Times Cited: 6
Customers’ Cue Utilization in Delivery Restaurant Selection and Its Changes With Different Health Risks
Jiyeon Jeon, Jewoo Kim, Jaewook Kim
Cornell Hospitality Quarterly (2024)
Closed Access | Times Cited: 1
Jiyeon Jeon, Jewoo Kim, Jaewook Kim
Cornell Hospitality Quarterly (2024)
Closed Access | Times Cited: 1
Effect of online review comment recency on information processing: interaction between overall and recently posted individual ratings
Seunghun Shin, Zheng Xiang
Journal of Hospitality Marketing & Management (2023) Vol. 33, Iss. 5, pp. 602-625
Closed Access | Times Cited: 3
Seunghun Shin, Zheng Xiang
Journal of Hospitality Marketing & Management (2023) Vol. 33, Iss. 5, pp. 602-625
Closed Access | Times Cited: 3
Investigating Determinants of Street Food Attributes and Tourist Satisfaction: An Empirical study of Food Tourism Perspective
Khalid Al Harthy, Asif Mahbub Karim, Abu Obida Rahid
International Journal of Academic Research in Accounting Finance and Management Sciences (2021) Vol. 11, Iss. 2
Open Access | Times Cited: 5
Khalid Al Harthy, Asif Mahbub Karim, Abu Obida Rahid
International Journal of Academic Research in Accounting Finance and Management Sciences (2021) Vol. 11, Iss. 2
Open Access | Times Cited: 5
ONLİNE MARKET ALIŞVERİŞİNİN (KURU GIDA, YAŞ MEYVE SEBZE VE PAKETLİ GIDA ÜRÜNLERİ VB.) BENİMSENMESİ: COVID-19 ANKSİYETESİNİN DÜZENLEYİCİ ROLÜ
Emrah Sıtkı YILMAZ, Hanifi Murat Mutlu
Gaziantep University Journal of Social Sciences (2020) Vol. 19, Iss. COVID-19 Special Issue, pp. 486-505
Open Access | Times Cited: 4
Emrah Sıtkı YILMAZ, Hanifi Murat Mutlu
Gaziantep University Journal of Social Sciences (2020) Vol. 19, Iss. COVID-19 Special Issue, pp. 486-505
Open Access | Times Cited: 4
Forms of Bias in Online Reviews and Their Implications for Management of Customer Knowledge
Apostolos Skotis, Christos Livas
Advances in business strategy and competitive advantage book series (2024), pp. 206-236
Closed Access
Apostolos Skotis, Christos Livas
Advances in business strategy and competitive advantage book series (2024), pp. 206-236
Closed Access
