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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The perils of hotel technology: The robot usage resistance model
Shixuan Fu, Xiaojiang Zheng, IpKin Anthony Wong
International Journal of Hospitality Management (2022) Vol. 102, pp. 103174-103174
Open Access | Times Cited: 108

Showing 1-25 of 108 citing articles:

Artificial intelligence research in hospitality: a state-of-the-art review and future directions
Rob Law, Katsy J. Lin, Huiyue Ye, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 6, pp. 2049-2068
Closed Access | Times Cited: 61
The dark side of artificial intelligence in service: The “watching-eye” effect and privacy concerns
Yaou Hu, Hyounae Min
International Journal of Hospitality Management (2023) Vol. 110, pp. 103437-103437
Closed Access | Times Cited: 58
Working with service robots? A systematic literature review of hospitality employees’ perspectives
Jingjing Xu, Aaron Hsiao, Sacha Reid, et al.
International Journal of Hospitality Management (2023) Vol. 113, pp. 103523-103523
Closed Access | Times Cited: 49
Consumer intention to use service robots: a cognitive–affective–conative framework
Dan Huang, Qiurong Chen, Songshan Huang, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 6, pp. 1893-1913
Closed Access | Times Cited: 49
Artificial intelligence as a boundary-crossing object for employee engagement and performance
Catherine Prentice, IpKin Anthony Wong, Zhiwei Lin
Journal of Retailing and Consumer Services (2023) Vol. 73, pp. 103376-103376
Open Access | Times Cited: 44
Machines replace human: The impact of intelligent automation job substitution risk on job tenure and career change among hospitality practitioners
Bocong Yuan, Xinyue Liu
International Journal of Hospitality Management (2025) Vol. 126, pp. 104099-104099
Closed Access | Times Cited: 2
Smart dining, smart restaurant, and smart service quality (SSQ)
IpKin Anthony Wong, Jingwen Huang, Zhiwei Lin, et al.
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 6, pp. 2272-2297
Closed Access | Times Cited: 66
The nonlinear effect of service robot anthropomorphism on customers’ usage intention: A privacy calculus perspective
Lishan Xie, Shaohui Lei
International Journal of Hospitality Management (2022) Vol. 107, pp. 103312-103312
Closed Access | Times Cited: 59
Employees’ perception of robots and robot-induced unemployment in hospitality industry under COVID-19 pandemic
M. Omar Parvez, Ali Öztüren, Cihan Çobanoğlu, et al.
International Journal of Hospitality Management (2022) Vol. 107, pp. 103336-103336
Open Access | Times Cited: 57
Are consumers more attracted to restaurants featuring humanoid or non-humanoid service robots?
Huiling Huang, Stephanie Q. Liu
International Journal of Hospitality Management (2022) Vol. 107, pp. 103310-103310
Closed Access | Times Cited: 48
Hotel AI service: Are employees still needed?
IpKin Anthony Wong, Tingting Zhang, Zhiwei Lin, et al.
Journal of Hospitality and Tourism Management (2023) Vol. 55, pp. 416-424
Closed Access | Times Cited: 40
Information Technology, Food Service Quality and Restaurant Revisit Intention
Mohammad Badruddoza Talukder, Sanjeev Kumar, Kiran Sood, et al.
International Journal of Sustainable Development and Planning (2023) Vol. 18, Iss. 1, pp. 295-303
Open Access | Times Cited: 36
Customer acceptance of humanoid service robots in hotels: moderating effects of service voluntariness and culture
Narjess Said, Kaouther Ben Mansour, Nedra Bahri-Ammari, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 6, pp. 1844-1867
Open Access | Times Cited: 34
How does the usage of robots in hotels affect employees’ turnover intention? A double-edged sword study
Lan-Xia Zhang, Jiamin Li, Lele Wang, et al.
Journal of Hospitality and Tourism Management (2023) Vol. 57, pp. 74-83
Closed Access | Times Cited: 33
Decoding the shared pathways of consumer technology experience in hospitality and tourism: A meta-analysis
Chang Ma, Alei Fan, Anna S. Mattila
International Journal of Hospitality Management (2024) Vol. 118, pp. 103685-103685
Closed Access | Times Cited: 14
Understanding the consequences of robotic interaction quality and outcome quality: A three-phased affordance theory-based approach
Huijun Yang, Hanqun Song, Lantian Xia, et al.
Journal of Hospitality Marketing & Management (2024) Vol. 33, Iss. 6, pp. 763-783
Closed Access | Times Cited: 14
My colleague is not “human”: Will working with robots make you act more indifferently?
Xingyang Lv, K Shi, Yueying He, et al.
Journal of Business Research (2024) Vol. 176, pp. 114585-114585
Closed Access | Times Cited: 14
Out of the way, human! Understanding post-adoption of last-mile delivery robots
Xin‐Jean Lim, Jennifer Yee‐Shan Chang, Jun‐Hwa Cheah, et al.
Technological Forecasting and Social Change (2024) Vol. 201, pp. 123242-123242
Open Access | Times Cited: 13
Determinants of employees’ willingness to seek help from robots
Meizhen Lin, Zichun Zhang, Guihua Wu
International Journal of Hospitality Management (2024) Vol. 119, pp. 103703-103703
Closed Access | Times Cited: 13
“I was so scared I quit”: Uncanny valley effects of robots’ human-likeness on employee fear and industry turnover intentions
Cass Shum, Hyun Jeong Kim, Jennifer R. Calhoun, et al.
International Journal of Hospitality Management (2024) Vol. 120, pp. 103762-103762
Closed Access | Times Cited: 13
Exploring the impacts of intention towards human-robot collaboration on frontline hotel employees’ positive behavior: An integrative model
Tung‐Ju Wu, Ruo-Xi Zhang
International Journal of Hospitality Management (2024) Vol. 123, pp. 103912-103912
Closed Access | Times Cited: 13
Robots make me feel more like a human! Investigating how employee-robot engagement reduces workplace depersonalization
Xin Liu, Lu Zhang, Zhibin Lin, et al.
Tourism Management (2025) Vol. 109, pp. 105149-105149
Closed Access | Times Cited: 1
Opting for smart hotels: do digital immigrants perceive differently than digital natives do?
Zhuoma Yan, Rupam Konar, Erose Sthapit, et al.
Journal of Hospitality and Tourism Insights (2025)
Closed Access | Times Cited: 1
Individual-, task-, and technology-fit perspective of autonomous delivery robots confirmation and adoption in smart cities
Le Yi Koh, Kum Fai Yuen
International Journal of Hospitality Management (2025) Vol. 128, pp. 104182-104182
Closed Access | Times Cited: 1
Hotel robots: an exploratory study of Generation Z customers in China
Yujia Chen, Tao Xue, Aarni Tuomi, et al.
Tourism Review (2022) Vol. 77, Iss. 5, pp. 1262-1275
Open Access | Times Cited: 31
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