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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Does incivility in quick service restaurants suppress the voice of employee? A moderated mediation model
Kumar Madhan, Shameem Shagirbasha, Juman Iqbal
International Journal of Hospitality Management (2022) Vol. 103, pp. 103204-103204
Closed Access | Times Cited: 27

Showing 1-25 of 27 citing articles:

Service Value and Repurchase Intention in the Egyptian Fast-Food Restaurants: Toward a New Measurement Model
Abdelhalim R. Doeim, Thowayeb H. Hassan, Mohamed Y. Helal, et al.
International Journal of Environmental Research and Public Health (2022) Vol. 19, Iss. 23, pp. 15779-15779
Open Access | Times Cited: 26
Incivility meets remote work: A typology of cyber incivility behaviors
Edwin N. Torres, Brianna Morman, Trishna G. Mistry
International Journal of Hospitality Management (2024) Vol. 118, pp. 103689-103689
Closed Access | Times Cited: 5
Effect of supervisor incivility: Role of internal whistleblowing as a coping mechanism by hotel employees
Shalini Srivastava, Poornima Madan, Trong Tuan Luu
International Journal of Hospitality Management (2024) Vol. 120, pp. 103763-103763
Closed Access | Times Cited: 5
Exploring the relationship between the Dark Triad personality traits and voice behaviour of hotel employees with the moderating effect of intention to leave
Wen-Long Zhuang, Shao-Chuan Wu, Lan‐Hsun Wang, et al.
International Journal of Hospitality Management (2022) Vol. 107, pp. 103294-103294
Closed Access | Times Cited: 21
Workplace incivility to predict employee silence: Mediating and moderating roles of job embeddedness and power distance
Deni Gustiawan, Noermijati Noermijati, Siti Aisjah, et al.
Cogent Business & Management (2023) Vol. 10, Iss. 1
Open Access | Times Cited: 12
Unveiling the paradox of technostress: Impacts of technology-driven stressors on the elderly's avoidance behaviors
Xusen Cheng, Xiaowen Huang, Bo Yang, et al.
Information & Management (2023) Vol. 60, Iss. 8, pp. 103875-103875
Closed Access | Times Cited: 11
When employees are bullied: a longitudinal multi-study exploration of its consequences in the Indian hospitality industry
Suhans Bansal, Naval Garg
International Journal of Conflict Management (2025)
Closed Access
From conflict to cooperation: the effects of trait forgiveness on threat appraisal and proactive helping behavior
Shameem Shagirbasha, Kumar Madhan, Anjali Gupta
International Journal of Conflict Management (2025)
Closed Access
The impacts of organizational support and customer incivility on employee vulnerability and job performance: The moderating role of employee mental health
Melissa A. Baker, Kawon Kim
International Journal of Hospitality Management (2024) Vol. 118, pp. 103686-103686
Closed Access | Times Cited: 3
The impact of customer misbehavior on frontline employees’ work–family conflict and withdrawal behaviors
Xinyuan Zhao, Fujin Wang, Anna S. Mattila, et al.
International Journal of Contemporary Hospitality Management (2024)
Closed Access | Times Cited: 3
A systematic review of employee voice literature in hospitality
Yidan Huang, Amit Sharma, Heyao Yu
Journal of Hospitality and Tourism Management (2023) Vol. 56, pp. 532-542
Closed Access | Times Cited: 8
Customer-oriented front-line employees' voice behaviours in the hospitality industry: a comprehensive literature review
Khalid Rasheed Memon, Bilqees Ghani, Heesup Han
Journal of Hospitality and Tourism Insights (2024)
Closed Access | Times Cited: 2
Combined effects of abusive supervision, willpower and waypower on employees’ task performance and helping behavior, through quality of work life
Inam Ul Haq, Usman Raja, Muhammad Umer Azeem, et al.
Journal of Organizational Effectiveness People and Performance (2024)
Closed Access | Times Cited: 2
Service with a sense of belonging: navigating work–family conflict and emotional irritation in the service efforts of health professionals
Juman Iqbal, Shameem Shagirbasha, Kumar Madhan
International Journal of Conflict Management (2023) Vol. 34, Iss. 4, pp. 838-861
Closed Access | Times Cited: 5
Benign (Malicious) Envy and Conspicuous Travel Consumption Intention: Mediating Effects of Self-Enhancement and Self-Control
Yuxin Ding, Wenjin Wu, Yu-Xia Lin, et al.
Journal of Travel Research (2023) Vol. 63, Iss. 7, pp. 1761-1775
Closed Access | Times Cited: 5
When incivility begets incivility among hotel employees: The moderating effects of trait mindfulness and negative affect
Zaid Oqla Alqhaiwi, Asanka Gunasekara, Lưu Trọng Tuấn, et al.
International Journal of Hospitality Management (2024) Vol. 123, pp. 103918-103918
Open Access | Times Cited: 1
Does artificial intelligence (AI) awareness affect employees in giving a voice to their organization? A cross-level model
Qingjin Lin, Lyuqi He
International Journal of Hospitality Management (2024) Vol. 123, pp. 103947-103947
Closed Access | Times Cited: 1
Linking workplace spirituality, workplace incivility and employee silence: moderating role of dark triad
Vikram Singh Chouhan
South Asian Journal of Business Studies (2024)
Closed Access | Times Cited: 1
When feeling safe is not enough to voice: Is emotional energy the missing key?
Shashan Bao, Yidan Huang, Phillip M. Jolly
International Journal of Hospitality Management (2024) Vol. 126, pp. 104007-104007
Closed Access | Times Cited: 1
A multilevel investigation of the impact of error management culture on restaurant employee voice
Yidan Huang, Heyao Yu, Amit Sharma, et al.
International Journal of Contemporary Hospitality Management (2023)
Closed Access | Times Cited: 3
Workplace Incivility: Evidence-Based Systematic Literature Review
Shikha Saloni, Neema Gupta, Bhaskara Srinivas
Lecture notes in networks and systems (2024), pp. 281-295
Closed Access
The Viability of Quick Service Restaurant (QSR) in the Township Market: A Fast Food Industry Case in South Africa (SA)
Pranitha Maharaj, L Mtsweni
Journal of Economics Finance and Management Studies (2024) Vol. 07, Iss. 07
Open Access
Service before self: exploring resilience and locus of control in the frontline service effort behavior
Shameem Shagirbasha, Kumar Madhan, Juman Iqbal, et al.
Journal of Service Theory and Practice (2024)
Closed Access
Workplace Incivility in Hotels: Unmasking the Complex Landscape of Employee Well-Being
Ephraim Emmanuel, Madhumita Das
Tourism Review International (2024) Vol. 28, Iss. 4, pp. 325-342
Closed Access
Does mental health limit organizational behavior, or not? A study drawn on resource conservation
Aarthi Chandrasantha Singh, M. Bhuvaneswari
Frontiers in Psychology (2023) Vol. 14
Open Access | Times Cited: 1
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