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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The effect of customer incivility on employees' turnover intention in hospitality industry: A chain mediating effect of emotional exhaustion and job satisfaction
Bo Pu, Wenyuan Sang, Siyu Ji, et al.
International Journal of Hospitality Management (2023) Vol. 118, pp. 103665-103665
Closed Access | Times Cited: 30

Showing 1-25 of 30 citing articles:

Examining sustainable hospitality practices and employee turnover in Pakistan: The interplay of robotics awareness, mutual trust, and technical skills development in the age of artificial intelligence
Lixia Li, Mehwish Bibi, Yasir Hussain, et al.
Journal of Environmental Management (2025) Vol. 373, pp. 123922-123922
Closed Access | Times Cited: 1
The Effects of Job Stress on Burnout and Turnover Intention: The Moderating Effects of Job Security and Financial Dependency
Engin Üngüren, Neslihan ONUR, Hüsne Demirel, et al.
Behavioral Sciences (2024) Vol. 14, Iss. 4, pp. 322-322
Open Access | Times Cited: 7
Transformational Leadership and Sustainable Practices: How Leadership Style Shapes Employee Pro-Environmental Behavior
Queyu Ren, Wen Yong Li, Christos Mavros
Sustainability (2024) Vol. 16, Iss. 15, pp. 6499-6499
Open Access | Times Cited: 6
Dynamics in the asymmetric effects of job attributes on employee satisfaction: A mixed-method approach using big data
Z. G. Li, Panagiotis Stamolampros, Xuefeng Zhao
Tourism Management (2024) Vol. 105, pp. 104967-104967
Closed Access | Times Cited: 5
Fire with smoke: Exploitative leadership, anxiety, and service sabotage in the hotel industry
Muhammad Waheed Akhtar, Osman M. Karatepe, Fauzia Syed, et al.
International Journal of Hospitality Management (2025) Vol. 126, pp. 104097-104097
Closed Access
Exploring the relationship between emotional labour and work engagement through a three-phase framework, incorporating mediation and moderation analyses
Chih‐Hsing Liu, Wen-Pei Lin, Yen-Ling Ng
International Journal of Hospitality Management (2025) Vol. 126, pp. 104089-104089
Closed Access
Refining treatment toward customer: How leader affiliative humor polishes hotel employee customer-oriented prosocial behavior
Fu Yang, Yixiao Liu
Tourism Management (2025) Vol. 109, pp. 105141-105141
Closed Access
The Relationship Between Work Stress and Compensatory Tourism Consumption: Exploring New Directions for Individual Sustainable Tourism
Xinzhu Wang, Jae-Yeon Sim
Sustainability (2025) Vol. 17, Iss. 4, pp. 1606-1606
Open Access
Supervisor incivility, emotional exhaustion and nurses’ job neglect: the moderating role of resilience and professional calling
Ume Rubaca, Malik Mamoon Munir
International Journal of Organization Theory and Behavior (2025)
Closed Access
“Money is not everything, but without money, everything is nothing!” The detrimental impact of financial scarcity mindset on service innovation behavior among hospitality employees
Xin Sun, Kunlin Li, Yun Liu
Tourism Management (2025) Vol. 110, pp. 105192-105192
Closed Access
The emotional toll of customer incivility: exploring the links to work–family conflict and organizational support
Quan Lin, Shangrong Yao, Gongxing Guo, et al.
International Journal of Conflict Management (2025)
Closed Access
Unmasking Exploitative Leadership’s Dual Pathways: An FsQCA and PLS-SEM Comparison Analysis of Emotional Exhaustion and Job Satisfaction in Workplace Procrastination
Jun Liu, Kun Tao
Deleted Journal (2025) Vol. 1, Iss. 2
Closed Access
Mandatory vaccination policies in hospitality and tourism organizations: Employees' perceived ethicality, its determinants, and consequences
Faizan Ali, Sertan Kabadayi, Zubair Ali Shahid, et al.
International Journal of Hospitality Management (2024) Vol. 119, pp. 103722-103722
Closed Access | Times Cited: 3
Unmasking the influence of employees’ coping strategies on workplace bullying
Natalia Sigaeva, Ali Öztüren, Hasan Kılıç
Service Industries Journal (2024), pp. 1-21
Closed Access | Times Cited: 2
When patrons become perpetrators: Examining the negative effects of customer incivility for Hospitality employees
Shalini Srivastav, Poornima Madan, Ebtesam Abdullah Alzeiby, et al.
International Journal of Hospitality Management (2024) Vol. 122, pp. 103867-103867
Closed Access | Times Cited: 2
Enhancing customer civility: Integrating civility climate behaviors and self-service technology
Muhammad Umar, Hina Fatima, Syed Alamdar Ali Shah
Tourism and Hospitality Research (2024)
Closed Access | Times Cited: 2
Digital transformation capability and employee turnover intentions: the role of knowledge management capability and digital leadership
Al Montaser Mohammad, Ali Mohsin Salim Ba Awain, Ali Said Jaboob, et al.
Journal of Applied Research in Higher Education (2024)
Closed Access | Times Cited: 2
Is compensation and work environment a trigger for job satisfaction? Empirical Study on CV Saba Footwear Tangerang
Tati Kurniawati, Suranah Suranah, Novita Rahmawati, et al.
International Journal of Applied Finance and Business Studies (2024) Vol. 11, Iss. 4, pp. 891-898
Open Access | Times Cited: 1
Support a better work-family balance in the hotel sector
Juan Liu, Wei Wei, Yingyan Pu, et al.
Current Issues in Tourism (2024), pp. 1-18
Closed Access | Times Cited: 1
What does the customer incivility tell me about my worth? A diary study on the short-term effects of customer incivility on self-esteem and job satisfaction
Valentina Sommovigo, Lorenzo Filosa, Stevan E. Hobfoll, et al.
Work & Stress (2024), pp. 1-27
Closed Access | Times Cited: 1
Can digital transformation or metamorphosis alleviate staff shortages?
Kemal ENES
Worldwide Hospitality and Tourism Themes (2024) Vol. 16, Iss. 5, pp. 627-633
Closed Access | Times Cited: 1
Franchisee well-being: The roles of entrepreneurial identity, autonomy perceptions, and franchisor management practices
Anna Watson, Christof Backhaus, Assâad El Akremi, et al.
Industrial Marketing Management (2024) Vol. 123, pp. 386-399
Open Access | Times Cited: 1
Exploring High-Performance Work Systems and Sustainable Development in the Hospitality Industry
Chung-Jen Wang, Zhuoying Jiang
Sustainability (2024) Vol. 16, Iss. 22, pp. 10019-10019
Open Access | Times Cited: 1
Psychological Effects of Reading on Alleviating Work Stress and Enhancing Job Satisfaction: An Analytical Study
Liu Ping, Han Yu, Wei Li, et al.
American Journal of Health Behavior (2024) Vol. 48, Iss. 2, pp. 137-149
Closed Access
Strengthening Productivity: Role Analysis of Workload, Compensation, Work Environment, and Work Discipline
Yosep Hardian Devates, Prayekti, Didik Subiyanto
RELEVANCE Journal of Management and Business (2024) Vol. 7, Iss. 1, pp. 064-085
Open Access
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