OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Conceptualizing the role of virtual service agents in service failure recovery: Guiding insights
Salman Majeed, Woo Gon Kim, Rawan Nimri
International Journal of Hospitality Management (2024) Vol. 123, pp. 103889-103889
Closed Access | Times Cited: 6
Salman Majeed, Woo Gon Kim, Rawan Nimri
International Journal of Hospitality Management (2024) Vol. 123, pp. 103889-103889
Closed Access | Times Cited: 6
Showing 6 citing articles:
Shedding light on new technology: How ambient luminance influences acceptance of AI technologies
Heng Li
International Journal of Hospitality Management (2025) Vol. 127, pp. 104119-104119
Closed Access
Heng Li
International Journal of Hospitality Management (2025) Vol. 127, pp. 104119-104119
Closed Access
Artificial Intelligence in Tourism Through Chatbot Support in the Booking Process—An Experimental Investigation
Kirsten Wüst, Kerstin Bremser
Tourism and Hospitality (2025) Vol. 6, Iss. 1, pp. 36-36
Open Access
Kirsten Wüst, Kerstin Bremser
Tourism and Hospitality (2025) Vol. 6, Iss. 1, pp. 36-36
Open Access
One out of five stars! Negative restaurant attributions post-dissatisfactory delivery
Deniz Kuter, Gülden Asugman
International Journal of Hospitality Management (2025) Vol. 128, pp. 104167-104167
Closed Access
Deniz Kuter, Gülden Asugman
International Journal of Hospitality Management (2025) Vol. 128, pp. 104167-104167
Closed Access
Artificial intelligence (AI) technology, its applications and the use of AI powered devices in hospitality service experience creation and delivery
Doğan Gürsoy
International Journal of Hospitality Management (2025), pp. 104212-104212
Closed Access
Doğan Gürsoy
International Journal of Hospitality Management (2025), pp. 104212-104212
Closed Access
Artificial Intelligence or Human Service, Which Customer Service Failure Is More Unforgivable? A Counterfactual Thinking Perspective
Yibo Xie, Zelin Tong, Zhiyu Wu
Psychology and Marketing (2025)
Closed Access
Yibo Xie, Zelin Tong, Zhiyu Wu
Psychology and Marketing (2025)
Closed Access
How do sales promotions, communication agents, and psychological contracts determine purchase hesitation? Evidence from live stream influencers’ fan groups
Liandong Zhang, Xueying Wang, Salman Majeed, et al.
Journal of Retailing and Consumer Services (2024) Vol. 84, pp. 104193-104193
Closed Access
Liandong Zhang, Xueying Wang, Salman Majeed, et al.
Journal of Retailing and Consumer Services (2024) Vol. 84, pp. 104193-104193
Closed Access
