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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Seeing the wood for the trees: How machine learning can help firms in identifying relevant electronic word-of-mouth in social media
Susan Vermeer, Theo Araujo, Stefan F. Bernritter, et al.
International Journal of Research in Marketing (2019) Vol. 36, Iss. 3, pp. 492-508
Open Access | Times Cited: 130

Showing 1-25 of 130 citing articles:

Setting the future of digital and social media marketing research: Perspectives and research propositions
Yogesh K. Dwivedi, Elvira Ismagilova, David L. Hughes, et al.
International Journal of Information Management (2020) Vol. 59, pp. 102168-102168
Open Access | Times Cited: 1743
Machine learning and AI in marketing – Connecting computing power to human insights
Liye Ma, Baohong Sun
International Journal of Research in Marketing (2020) Vol. 37, Iss. 3, pp. 481-504
Closed Access | Times Cited: 424
Marketing perspectives on digital business models: A framework and overview of the special issue
Peter C. Verhoef, Tammo H.A. Bijmolt
International Journal of Research in Marketing (2019) Vol. 36, Iss. 3, pp. 341-349
Open Access | Times Cited: 172
Data, measurement, and causal inferences in machine learning: opportunities and challenges for marketing
Joseph F. Hair, Marko Sarstedt
The Journal of Marketing Theory and Practice (2021) Vol. 29, Iss. 1, pp. 65-77
Closed Access | Times Cited: 152
Algorithmic bias in machine learning-based marketing models
Shahriar Akter, Yogesh K. Dwivedi, Shahriar Sajib, et al.
Journal of Business Research (2022) Vol. 144, pp. 201-216
Open Access | Times Cited: 112
Machine learning in marketing: A literature review, conceptual framework, and research agenda
Eric W.T. Ngai, Yuanyuan Wu
Journal of Business Research (2022) Vol. 145, pp. 35-48
Closed Access | Times Cited: 84
Customer Emotions in Service Robot Encounters: A Hybrid Machine-Human Intelligence Approach
Raffaele Filieri, Zhibin Lin, Yulei Li, et al.
Journal of Service Research (2022) Vol. 25, Iss. 4, pp. 614-629
Open Access | Times Cited: 84
Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth
Muhammad Farrukh Shahzad, Shuo Xu, Xin An, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103867-103867
Closed Access | Times Cited: 34
An empirical comparison of machine learning methods for text-based sentiment analysis of online consumer reviews
Huwail J. Alantari, Imran S. Currim, Yiting Deng, et al.
International Journal of Research in Marketing (2021) Vol. 39, Iss. 1, pp. 1-19
Open Access | Times Cited: 96
Social Media's Impact on the Consumer Mindset: When to Use Which Sentiment Extraction Tool?
Raoul V. Kübler, Anatoli Colicev, Koen Pauwels
Journal of Interactive Marketing (2019) Vol. 50, Iss. 1, pp. 136-155
Open Access | Times Cited: 93
The Future of Digital Communication Research: Considering Dynamics and Multimodality
Dhruv Grewal, Dennis Herhausen, Stephan Ludwig, et al.
Journal of Retailing (2021) Vol. 98, Iss. 2, pp. 224-240
Open Access | Times Cited: 83
A retrospective review of the first 35 years of the International Journal of Research in Marketing
Naveen Donthu, Werner Reinartz, Satish Kumar, et al.
International Journal of Research in Marketing (2020) Vol. 38, Iss. 1, pp. 232-269
Closed Access | Times Cited: 79
Social Bots and the Spread of Disinformation in Social Media: The Challenges of Artificial Intelligence
Nick Hajli, Usman Saeed, Mina Tajvidi, et al.
British Journal of Management (2021) Vol. 33, Iss. 3, pp. 1238-1253
Open Access | Times Cited: 72
AI and digitalization in relationship management: Impact of adopting AI-embedded CRM system
Sheshadri Chatterjee, Ranjan Chaudhuri, Demetris Vrontis
Journal of Business Research (2022) Vol. 150, pp. 437-450
Closed Access | Times Cited: 69
Let us talk about something: The evolution of e-WOM from the past to the future
Morteza Akbari, Pantea Foroudi, Rahime Zaman Fashami, et al.
Journal of Business Research (2022) Vol. 149, pp. 663-689
Closed Access | Times Cited: 61
Speaking Up on Black Lives Matter: A Comparative Study of Consumer Reactions toward Brand and Influencer-Generated Corporate Social Responsibility Messages
Jeongwon Yang, Ploypin Chuenterawong, Krittaphat Pugdeethosapol
Journal of Advertising (2021) Vol. 50, Iss. 5, pp. 565-583
Closed Access | Times Cited: 56
An overview and empirical comparison of natural language processing (NLP) models and an introduction to and empirical application of autoencoder models in marketing
Venkatesh Shankar, Sohil Parsana
Journal of the Academy of Marketing Science (2022) Vol. 50, Iss. 6, pp. 1324-1350
Closed Access | Times Cited: 53
Machine learning and artificial intelligence use in marketing: a general taxonomy
Andrea De Mauro, Andrea Sestino, Andrea Bacconi
Italian Journal of Marketing (2022) Vol. 2022, Iss. 4, pp. 439-457
Open Access | Times Cited: 48
Are Virtual Influencers Friends or Foes? Uncovering the Perceived Creepiness and Authenticity of Virtual Influencers in Social Media Marketing in the United States
Minseong Kim, Tae Hyun Baek
International Journal of Human-Computer Interaction (2023) Vol. 40, Iss. 18, pp. 5042-5055
Closed Access | Times Cited: 32
Solving the product uncertainty hurdle in social commerce: The mediating role of seller uncertainty
Ahmad Samed Al‐Adwan, Husam Yaseen
International Journal of Information Management Data Insights (2023) Vol. 3, Iss. 1, pp. 100169-100169
Open Access | Times Cited: 30
Machine learning in marketing: Recent progress and future research directions
Dennis Herhausen, Stefan F. Bernritter, Eric W.T. Ngai, et al.
Journal of Business Research (2023) Vol. 170, pp. 114254-114254
Closed Access | Times Cited: 24
Service Experience and Customers’ eWOM Behavior on Social Media Platforms: The Role of Platform Symmetry
Xiaoyan Liu, Piaoran Ren, Xingyang Lv, et al.
International Journal of Hospitality Management (2024) Vol. 119, pp. 103735-103735
Closed Access | Times Cited: 8
Artificial intelligence and family businesses: a systematic literature review
Deepak Kumar, Vanessa Ratten
Journal of Family Business Management (2024)
Closed Access | Times Cited: 8
Digital platforms: customer satisfaction, eWOM and the moderating role of perceived technological innovativeness
J. Ruiz-Alba, Mohamad Abou-Foul, Alireza Nazarian, et al.
Information Technology and People (2021) Vol. 35, Iss. 7, pp. 2470-2499
Open Access | Times Cited: 50
Are longer reviews always more helpful? Disentangling the interplay between review length and line of argumentation
Bernhard Lutz, Nicolas Pröllochs, Dirk Neumann
Journal of Business Research (2022) Vol. 144, pp. 888-901
Closed Access | Times Cited: 34
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