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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Complementary effects of CRM and social media on customer co-creation and sales performance in B2B firms: The role of salesperson self-determination needs
Omar S. Itani, Ashish Kalra, Jen Riley
Information & Management (2022) Vol. 59, Iss. 3, pp. 103621-103621
Closed Access | Times Cited: 56

Showing 1-25 of 56 citing articles:

The relationship between CRM, knowledge management, organization commitment, customer profitability and customer loyalty in telecommunication industry: The mediating role of customer satisfaction and the moderating role of brand image
Md. Abu Issa Gazi, Abdullah Al Mamun, Abdullah Al Masud, et al.
Journal of Open Innovation Technology Market and Complexity (2024) Vol. 10, Iss. 1, pp. 100227-100227
Open Access | Times Cited: 23
Technology readiness of B2B firms and AI-based customer relationship management capability for enhancing social sustainability performance
Muhammad Sabbir Rahman, Surajit Bag, Shivam Gupta, et al.
Journal of Business Research (2022) Vol. 156, pp. 113525-113525
Open Access | Times Cited: 63
Analyzing the progress of FINTECH-companies and their integration with new technologies for innovation and entrepreneurship
Barnali Chaklader, Brij B. Gupta, Prabin Kumar Panigrahi
Journal of Business Research (2023) Vol. 161, pp. 113847-113847
Closed Access | Times Cited: 27
Analysis of security and privacy issues of information management of big data in B2B based healthcare systems
Brij B. Gupta, Akshat Gaurav, Prabin Kumar Panigrahi
Journal of Business Research (2023) Vol. 162, pp. 113859-113859
Closed Access | Times Cited: 23
How does big data affect organizational financial performance in turbulent markets? The role of customer-linking and selling capabilities
Omar S. Itani, Ashish Kalra, Amin Rostami
Technological Forecasting and Social Change (2024) Vol. 201, pp. 123221-123221
Closed Access | Times Cited: 12
Exploring the dynamics of consumer engagement in social media influencer marketing: from the self-determination theory perspective
Chenyu Gu, Qiuting Duan
Humanities and Social Sciences Communications (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 12
Social media marketing assimilation in B2B firms: An integrative framework of antecedents and consequences
Daniel K. Maduku
Industrial Marketing Management (2024) Vol. 119, pp. 27-42
Open Access | Times Cited: 10
Exploring the synergistic role of ethical leadership and sales control systems on salesperson social media use and sales performance
Ashish Kalra, Elten Briggs, Wyatt A. Schrock
Journal of Business Research (2022) Vol. 154, pp. 113344-113344
Closed Access | Times Cited: 28
Growth hacking: A critical review to clarify its meaning and guide its practical application
Augusto Bargoni, Gabriele Santoro, Antonio Messeni Petruzzelli, et al.
Technological Forecasting and Social Change (2023) Vol. 200, pp. 123111-123111
Open Access | Times Cited: 21
Technology use in B2B sales: examining the extant literature and identifying future research opportunities using morphological analysis
Ashish Goel, Ashwin J. Baliga, Deva Rangarajan, et al.
Journal of Personal Selling and Sales Management (2024), pp. 1-17
Closed Access | Times Cited: 6
Sales technology research: a review and future research agenda
Raj Agnihotri, Nawar N. Chaker, Riley Dugan, et al.
Journal of Personal Selling and Sales Management (2023) Vol. 43, Iss. 4, pp. 307-335
Closed Access | Times Cited: 16
A desire for success: Exploring the roles of personal and job resources in determining the outcomes of salesperson social media use
Ashish Kalra, Nawar N. Chaker, Rakesh Kumar Singh, et al.
Industrial Marketing Management (2023) Vol. 113, pp. 202-214
Closed Access | Times Cited: 14
Virtual reality-based product displays to inspire consumers’ purchase intentions: An experimental study
Ali Raza, Manahil Wasim, Muhammad Ishtiaq Ishaq
Journal of Business Research (2024) Vol. 175, pp. 114540-114540
Closed Access | Times Cited: 5
How do organizations leverage social media to enhance marketing performance? Unveiling the power of social CRM capability and guanxi
Zhimei Luo, Jinyuan Guo, Jose Benitez, et al.
Decision Support Systems (2023) Vol. 178, pp. 114123-114123
Closed Access | Times Cited: 12
Impact of self‐esteem and self‐gifting on masstige purchase intentions
Mumtaz Muhammad Khan, Muhammad Ishtiaq Ishaq, Muazma Iqbal, et al.
International Journal of Consumer Studies (2024) Vol. 48, Iss. 2
Closed Access | Times Cited: 4
DIFFERENT SALES MODELS, FUNCTIONAL AND RELATIONAL CUSTOMER ORIENTATION, AND RETAIL SALESPERSON PERFORMANCE
Alyson Luis Adão, Heitor Takashi Kato, Elten Briggs, et al.
Revista de Administração de Empresas (2025) Vol. 65, Iss. 2
Open Access
DIFERENTES MODELOS DE VENDAS, ORIENTAÇÃO FUNCIONAL E RELACIONAL AO CLIENTE, E DESEMPENHO DO VENDEDOR VAREJISTA
Amanda Heloize Adão, Heitor Takashi Kato, Elten Briggs, et al.
Revista de Administração de Empresas (2025) Vol. 65, Iss. 2
Open Access
The Landscape of CRM Research: A Bibliometric Analysis of Key Trends and Future Directions
Shaista Jabeen
Journal of Relationship Marketing (2025), pp. 1-41
Closed Access
Uncovering the Effects of Non-hedonic Social Media Use on Knowledge Workers’ Depression through the Conservation of Resources Theory
Xiling Cui, Yang Lei, Baofeng Huo, et al.
Information & Management (2025), pp. 104121-104121
Closed Access
The impact of social media strategy on manufacturing and delivery flexibility: the moderating role of environment dynamism
Yubing Yu, Xiuru Zhang, Qianwen Wang, et al.
Journal of Manufacturing Technology Management (2025)
Closed Access
A multi-criteria intelligence aid approach to selecting strategic key opinion leaders in digital business management
H.Y. Lam, Valerie Tang, C.H. Wu, et al.
Journal of Innovation & Knowledge (2024) Vol. 9, Iss. 3, pp. 100502-100502
Open Access | Times Cited: 3
How social media and flexible work arrangements harden salespeople to abusive supervision
Riley Dugan, Andrew Edelblum, Ashish Kalra, et al.
Industrial Marketing Management (2024) Vol. 121, pp. 146-159
Closed Access | Times Cited: 3
A Tourist-Based Framework for Developing Digital Marketing for Small and Medium-Sized Enterprises in the Tourism Sector in Saudi Arabia
Rishaa Alnajim, Bahjat Fakieh
Data (2023) Vol. 8, Iss. 12, pp. 179-179
Open Access | Times Cited: 8
Gamification in financial service apps to enhance customer experience and engagement
Ali Raza, Sana Rehmat, Muhammad Ishtiaq Ishaq, et al.
Journal of Consumer Behaviour (2023) Vol. 23, Iss. 4, pp. 1653-1670
Closed Access | Times Cited: 8
Proposing a sales performance motivational framework for B2B sellers in services firms
Rocío Rodríguez, Mornay Roberts-Lombard, Nils M. Høgevold, et al.
European Research on Management and Business Economics (2024) Vol. 30, Iss. 1, pp. 100235-100235
Open Access | Times Cited: 2
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