OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Assessing value-in-use: A conceptual framework and exploratory study
Emma K. Macdonald, Hugh Wilson, Veronica Martinez, et al.
Industrial Marketing Management (2011) Vol. 40, Iss. 5, pp. 671-682
Open Access | Times Cited: 274

Showing 1-25 of 274 citing articles:

Value co-creation: concept and measurement
Kumar Rakesh Ranjan, Stuart Read
Journal of the Academy of Marketing Science (2014) Vol. 44, Iss. 3, pp. 290-315
Closed Access | Times Cited: 1025

The service revolution and its marketing implications: service logic vs service-dominant logic
Christian Grönroos, Johanna Gummerus
Managing Service Quality (2014) Vol. 24, Iss. 3, pp. 206-229
Closed Access | Times Cited: 450

How Business Customers Judge Solutions: Solution Quality and Value in Use
Emma K. Macdonald, Michael Kleinaltenkamp, Hugh Wilson
Journal of Marketing (2016) Vol. 80, Iss. 3, pp. 96-120
Open Access | Times Cited: 342

Value co-creation in solution networks
Elina Jaakkola, Taru Hakanen
Industrial Marketing Management (2012) Vol. 42, Iss. 1, pp. 47-58
Closed Access | Times Cited: 309

Value in business and industrial marketing: Past, present, and future
Adam Lindgreen, Martin Hingley, David Grant, et al.
Industrial Marketing Management (2011) Vol. 41, Iss. 1, pp. 207-214
Open Access | Times Cited: 270

How do consumers co-create their experiences? An exploration in the heritage sector
Joanna Minkiewicz, Jody Evans, Kerrie Brïdson
Journal of Marketing Management (2013) Vol. 30, Iss. 1-2, pp. 30-59
Open Access | Times Cited: 220

Assessing the value of commonly used methods for measuring customer value: a multi-setting empirical study
Sara Leroi‐Werelds, Sandra Streukens, Michael K. Brady, et al.
Journal of the Academy of Marketing Science (2013) Vol. 42, Iss. 4, pp. 430-451
Open Access | Times Cited: 209

Digital marketing for B2B organizations: structured literature review and future research directions
Neeraj Pandey, Preeti Nayal, Abhijeet Singh Rathore
Journal of Business and Industrial Marketing (2020) Vol. 35, Iss. 7, pp. 1191-1204
Closed Access | Times Cited: 196

Product biographies in servitization and the circular economy
Martin Spring, Luís Araújo
Industrial Marketing Management (2016) Vol. 60, pp. 126-137
Open Access | Times Cited: 181

The interplay of institutions and coopetition: a decade-long analysis of a geographical indication in the Brazilian wine industry
Luciana Marques Vieira, Jefferson Marlon Monticelli, Tatiane Pellin Cislaghi
Journal of Business and Industrial Marketing (2025)
Closed Access | Times Cited: 2

Analyzing Customer Experience Feedback Using Text Mining
Francisco Villarroel Ordenes, Babis Theodoulidis, Jamie Burton, et al.
Journal of Service Research (2014) Vol. 17, Iss. 3, pp. 278-295
Open Access | Times Cited: 174

Value co-creation practices and capabilities: Sustained purposeful engagement across B2B systems
Javier Marcos Cuevas, Satu Nätti, Teea Palo, et al.
Industrial Marketing Management (2016) Vol. 56, pp. 97-107
Open Access | Times Cited: 164

Customer engagement behavior in individualistic and collectivistic markets
Sanjit Kumar Roy, M.S. Balaji, Geoffrey N. Soutar, et al.
Journal of Business Research (2017) Vol. 86, pp. 281-290
Open Access | Times Cited: 150

Co-creating value in hotels using mobile devices: A conceptual model with empirical validation
Cristian Morosan, Agnes DeFranco
International Journal of Hospitality Management (2015) Vol. 52, pp. 131-142
Closed Access | Times Cited: 129

Achieving Customer Satisfaction through Integrated Products and Services: An Exploratory Study
Jawwad Z. Raja, Dorota Bourne, Keith Goffin, et al.
Journal of Product Innovation Management (2013) Vol. 30, Iss. 6, pp. 1128-1144
Open Access | Times Cited: 110

Customer service experiences
Uta Jüttner, Dorothea Schaffner, Katharina Windler, et al.
European Journal of Marketing (2013) Vol. 47, Iss. 5/6, pp. 738-769
Closed Access | Times Cited: 109

Actor engagement, value creation and market innovation
Kaj Storbacka
Industrial Marketing Management (2019) Vol. 80, pp. 4-10
Closed Access | Times Cited: 108

Virtual reality and its impact on B2B marketing: A value-in-use perspective
D. Eric Boyd, Bernadett Köles
Journal of Business Research (2018) Vol. 100, pp. 590-598
Closed Access | Times Cited: 100

Servitization and advanced business services as levers for competitiveness
Bart Kamp, Glenn Parry
Industrial Marketing Management (2017) Vol. 60, pp. 11-16
Closed Access | Times Cited: 95

How context shapes value co-creation: spectator experience of sport events
Chris Horbel, Bastian Popp, Herbert Woratschek, et al.
Service Industries Journal (2016) Vol. 36, Iss. 11-12, pp. 510-531
Open Access | Times Cited: 89

Mapping value in business markets: An integrative framework
Andreas Eggert, Michael Kleinaltenkamp, Vishal Kashyap
Industrial Marketing Management (2019) Vol. 79, pp. 13-20
Closed Access | Times Cited: 84

The value architecture of servitization: Expanding the research scope
Patricia Carolina Garcia Martin, Andreas Schroeder, Ali Ziaee Bigdeli
Journal of Business Research (2019) Vol. 104, pp. 438-449
Open Access | Times Cited: 78

Value-in-use and service quality: do customers see a difference?
Gustav Medberg, Christian Grönroos
Journal of Service Theory and Practice (2020) Vol. 30, Iss. 4/5, pp. 507-529
Closed Access | Times Cited: 73

Assessing Consumers’ Co‐production and Future Participation On Value Co‐creation and Business Benefit: an F-P-C-B Model Perspective
Sheshadri Chatterjee, Nripendra P. Rana, Yogesh K. Dwivedi
Information Systems Frontiers (2021) Vol. 24, Iss. 3, pp. 945-964
Open Access | Times Cited: 71

Digital transformation of the value proposition: A single case study in the media industry
Amanda Piepponen, Paavo Ritala, Joona Keränen, et al.
Journal of Business Research (2022) Vol. 150, pp. 311-325
Open Access | Times Cited: 52

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