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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Developing business customer engagement through social media engagement-platforms: An integrative S-D logic/RBV-informed model
Linda D. Hollebeek
Industrial Marketing Management (2017) Vol. 81, pp. 89-98
Closed Access | Times Cited: 164

Showing 1-25 of 164 citing articles:

Customer engagement in the service context: An empirical investigation of the construct, its antecedents and consequences
Jamid Ul Islam, Linda D. Hollebeek, Zillur Rahman, et al.
Journal of Retailing and Consumer Services (2019) Vol. 50, pp. 277-285
Closed Access | Times Cited: 283
The role of brand community identification and reward on consumer brand engagement and brand loyalty in virtual brand communities
Harsandaldeep Kaur, Gaurav Paruthi, JamidUl Islam, et al.
Telematics and Informatics (2019) Vol. 46, pp. 101321-101321
Closed Access | Times Cited: 245
Exploring and validating social identification and social exchange-based drivers of hospitality customer loyalty
Raouf Ahmad Rather, Linda D. Hollebeek
International Journal of Contemporary Hospitality Management (2019) Vol. 31, Iss. 3, pp. 1432-1451
Closed Access | Times Cited: 192
Social Media Adoption, Usage And Impact In Business-To-Business (B2B) Context: A State-Of-The-Art Literature Review
Yogesh K. Dwivedi, Elvira Ismagilova, Nripendra P. Rana, et al.
Information Systems Frontiers (2021) Vol. 25, Iss. 3, pp. 971-993
Open Access | Times Cited: 174
Strategic use of social media within business-to-business (B2B) marketing: A systematic literature review
Severina Cartwright, Hongfei Liu, Chris Raddats
Industrial Marketing Management (2021) Vol. 97, pp. 35-58
Open Access | Times Cited: 162
Customer engagement in evolving technological environments: synopsis and guiding propositions
Linda D. Hollebeek, David E. Sprott, Tor W. Andreassen, et al.
European Journal of Marketing (2019) Vol. 53, Iss. 9, pp. 2018-2023
Open Access | Times Cited: 152
Customer experience and commitment in retailing: Does customer age matter?
Imran Khan, Linda D. Hollebeek, Mobin Fatma, et al.
Journal of Retailing and Consumer Services (2020) Vol. 57, pp. 102219-102219
Closed Access | Times Cited: 140
Fifteen years of customer engagement research: a bibliometric and network analysis
Linda D. Hollebeek, Tripti Sharma, Ritesh Pandey, et al.
Journal of Product & Brand Management (2021) Vol. 31, Iss. 2, pp. 293-309
Open Access | Times Cited: 127
Journey of customers in this digital era: Understanding the role of artificial intelligence technologies in user engagement and conversion
Surajit Bag, Gautam Srivastava, Mamoon Al Bashir, et al.
Benchmarking An International Journal (2021) Vol. 29, Iss. 7, pp. 2074-2098
Open Access | Times Cited: 111
Digital content marketing in business markets: Activities, consequences, and contingencies along the customer journey
Harri Terho, Joel Mero, Lotta Siutla, et al.
Industrial Marketing Management (2022) Vol. 105, pp. 294-310
Open Access | Times Cited: 88
Generative artificial intelligence (GenAI) revolution: A deep dive into GenAI adoption
Aman Kumar, Amit Shankar, Linda D. Hollebeek, et al.
Journal of Business Research (2025) Vol. 189, pp. 115160-115160
Open Access | Times Cited: 2
Virtual reality through the customer journey: Framework and propositions
Linda D. Hollebeek, Moira Clark, Tor W. Andreassen, et al.
Journal of Retailing and Consumer Services (2020) Vol. 55, pp. 102056-102056
Open Access | Times Cited: 114
Do brands’ social media marketing activities matter? A moderation analysis
Imran Khan
Journal of Retailing and Consumer Services (2021) Vol. 64, pp. 102794-102794
Closed Access | Times Cited: 99
Impact assessment of social media usage in B2B marketing: A review of the literature and a way forward
Nishant Tiwary, Rishi Kant Kumar, Shagun Sarraf, et al.
Journal of Business Research (2021) Vol. 131, pp. 121-139
Closed Access | Times Cited: 90
Conceptualising and measuring social media engagement: A systematic literature review
Mariapina Trunfio, Simona Rossi
Italian Journal of Marketing (2021) Vol. 2021, Iss. 3, pp. 267-292
Open Access | Times Cited: 89
Exploring customer engagement in the product vs. service context
Mohsen Behnam, Linda D. Hollebeek, Moira Clark, et al.
Journal of Retailing and Consumer Services (2021) Vol. 60, pp. 102456-102456
Open Access | Times Cited: 86
The S-D logic-informed “hamburger” model of service innovation and its implications for engagement and value
Linda D. Hollebeek, Tor W. Andreassen
Journal of Services Marketing (2018) Vol. 32, Iss. 1, pp. 1-7
Closed Access | Times Cited: 84
Collective engagement in organizational settings
Michael Kleinaltenkamp, Ingo Oswald Karpen, Carolin Plewa, et al.
Industrial Marketing Management (2019) Vol. 80, pp. 11-23
Closed Access | Times Cited: 79
Game on! How gamified loyalty programs boost customer engagement value
Linda D. Hollebeek, Kallol Das, Yupal Shukla
International Journal of Information Management (2021) Vol. 61, pp. 102308-102308
Closed Access | Times Cited: 74
The role of social media elements in driving co-creation and engagement
Man Lai Cheung, Guilherme D. Pires, Philip J. Rosenberger, et al.
Asia Pacific Journal of Marketing and Logistics (2021) Vol. 33, Iss. 10, pp. 1994-2018
Closed Access | Times Cited: 73
Are men from Mars, women from Venus? Examining gender differences towards continuous use intention of branded apps
Xin‐Jean Lim, Jun‐Hwa Cheah, Siew Imm Ng, et al.
Journal of Retailing and Consumer Services (2020) Vol. 60, pp. 102422-102422
Closed Access | Times Cited: 71
Exploring the role of external pressure, environmental sustainability commitment, engagement, alliance and circular supply chain capability in circular economy performance
Yaw Agyabeng‐Mensah, Ebenezer Afum, Charles Baah, et al.
International Journal of Physical Distribution & Logistics Management (2022) Vol. 52, Iss. 5/6, pp. 431-455
Closed Access | Times Cited: 58
How digitalized interactive platforms create new value for customers by integrating B2B and B2C models? An empirical study in China
Jiaxun He, Shuang Zhang
Journal of Business Research (2022) Vol. 142, pp. 694-706
Closed Access | Times Cited: 48
A longitudinal study of B2B customer engagement in LinkedIn: The role of brand personality
Roberto Mora Cortez, Ayan Ghosh Dastidar
Journal of Business Research (2022) Vol. 145, pp. 92-105
Open Access | Times Cited: 48
Examining the research on social media in business-to-business marketing with a focus on sales and the selling process
Bipul Kumar, Arun Sharma
Industrial Marketing Management (2022) Vol. 102, pp. 122-140
Closed Access | Times Cited: 44
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