OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Social media technology use and salesperson performance: A two study examination of the role of salesperson behaviors, characteristics, and training
Jessica L. Ogilvie, Raj Agnihotri, Adam Rapp, et al.
Industrial Marketing Management (2018) Vol. 75, pp. 55-65
Closed Access | Times Cited: 118

Showing 1-25 of 118 citing articles:

Digitization capability and the digitalization of business models in business-to-business firms: Past, present, and future
Thomas Ritter, Carsten Lund Pedersen
Industrial Marketing Management (2019) Vol. 86, pp. 180-190
Open Access | Times Cited: 609

The digital marketing capabilities gap
Dennis Herhausen, Dario Miočević, Robert E. Morgan, et al.
Industrial Marketing Management (2020) Vol. 90, pp. 276-290
Open Access | Times Cited: 229

Advancing social media driven sales research: Establishing conceptual foundations for B-to-B social selling
Chiara Ancillai, Harri Terho, Silvio Cardinali, et al.
Industrial Marketing Management (2019) Vol. 82, pp. 293-308
Closed Access | Times Cited: 186

Social Media Adoption, Usage And Impact In Business-To-Business (B2B) Context: A State-Of-The-Art Literature Review
Yogesh K. Dwivedi, Elvira Ismagilova, Nripendra P. Rana, et al.
Information Systems Frontiers (2021) Vol. 25, Iss. 3, pp. 971-993
Open Access | Times Cited: 174

Strategic use of social media within business-to-business (B2B) marketing: A systematic literature review
Severina Cartwright, Hongfei Liu, Chris Raddats
Industrial Marketing Management (2021) Vol. 97, pp. 35-58
Open Access | Times Cited: 162

Chatbots or me? Consumers’ switching between human agents and conversational agents
Chia‐Ying Li, Jin‐Ting Zhang
Journal of Retailing and Consumer Services (2023) Vol. 72, pp. 103264-103264
Open Access | Times Cited: 63

Strategic use of social media in marketing and financial performance: The B2B SME context
Guangming Cao, Jay Weerawardena
Industrial Marketing Management (2023) Vol. 111, pp. 41-54
Open Access | Times Cited: 47

Social media, customer engagement, and sales organizations: A research agenda
Raj Agnihotri
Industrial Marketing Management (2020) Vol. 90, pp. 291-299
Closed Access | Times Cited: 125

Co-creating social media agility to build strong customer-firm relationships
Shu‐Hui Chuang
Industrial Marketing Management (2019) Vol. 84, pp. 202-211
Closed Access | Times Cited: 124

Social media and customer relationship management technologies: Influencing buyer-seller information exchanges
Omar S. Itani, Michael T. Krush, Raj Agnihotri, et al.
Industrial Marketing Management (2020) Vol. 90, pp. 264-275
Closed Access | Times Cited: 100

Impact assessment of social media usage in B2B marketing: A review of the literature and a way forward
Nishant Tiwary, Rishi Kant Kumar, Shagun Sarraf, et al.
Journal of Business Research (2021) Vol. 131, pp. 121-139
Closed Access | Times Cited: 90

Salesperson social media use in business-to-business relationships: An empirical test of an integrative framework linking antecedents and consequences
Fabian Bill, Sven Feurer, Martin Klarmann
Journal of the Academy of Marketing Science (2020) Vol. 48, Iss. 4, pp. 734-752
Closed Access | Times Cited: 86

Business-to-business selling in the post-COVID-19 era: Developing an adaptive sales force
Deva Rangarajan, Arun Sharma, Teidorlang Lyngdoh, et al.
Business Horizons (2021) Vol. 64, Iss. 5, pp. 647-658
Open Access | Times Cited: 80

Inside sales social media use and its strategic implications for salesperson-customer digital engagement and performance
Nawar N. Chaker, Edward L. Nowlin, Maxwell T. Pivonka, et al.
Industrial Marketing Management (2021) Vol. 100, pp. 127-144
Closed Access | Times Cited: 80

The impact of business-to-business salespeople’s social media use on value co-creation and cross/up-selling: the role of social capital
Omar S. Itani, Vishag Badrinarayanan, Deva Rangarajan
European Journal of Marketing (2022) Vol. 57, Iss. 3, pp. 683-717
Closed Access | Times Cited: 63

Social media in marketing research: Theoretical bases, methodological aspects, and thematic focus
Fangfang Li, Jorma Larimo, Leonidas C. Leonidou
Psychology and Marketing (2022) Vol. 40, Iss. 1, pp. 124-145
Open Access | Times Cited: 63

Complementary effects of CRM and social media on customer co-creation and sales performance in B2B firms: The role of salesperson self-determination needs
Omar S. Itani, Ashish Kalra, Jen Riley
Information & Management (2022) Vol. 59, Iss. 3, pp. 103621-103621
Closed Access | Times Cited: 56

Studying the antecedents and outcome of social media use by salespeople using a MOA framework
Paolo Guenzi, Edwin J. Nijssen
Industrial Marketing Management (2020) Vol. 90, pp. 346-359
Closed Access | Times Cited: 65

When Sales Becomes Service: The Evolution of the Professional Selling Role and an Organic Model of Frontline Ambidexterity
Douglas E. Hughes, Jessica L. Ogilvie
Journal of Service Research (2019) Vol. 23, Iss. 1, pp. 22-32
Open Access | Times Cited: 56

“Just be there”
Maria Karampela, Ewelina Lacka, Graeme McLean
European Journal of Marketing (2020) Vol. 54, Iss. 6, pp. 1281-1303
Open Access | Times Cited: 54

Social media in B2B sales: Why and when does salesperson social media usage affect salesperson performance?
Melanie Bowen, Christine Lai-Bennejean, Alexander Haas, et al.
Industrial Marketing Management (2021) Vol. 96, pp. 166-182
Closed Access | Times Cited: 54

Differential effects of firm generated content on consumer digital engagement and firm performance: An outside-in perspective
Ming Shien Cheng, Jiaqi Liu, Jiayin Qi, et al.
Industrial Marketing Management (2021) Vol. 98, pp. 41-58
Closed Access | Times Cited: 50

Exploring the role of relationship management and relationship quality in B2B: empirical insights and future research directions
Flevy Lasrado, Park Thaichon, Munyaradzi W. Nyadzayo
Journal of Business and Industrial Marketing (2022) Vol. 38, Iss. 5, pp. 1055-1086
Closed Access | Times Cited: 36

Measuring B2B social selling: Key activities, antecedents and performance outcomes
Harri Terho, Marta Giovannetti, Silvio Cardinali
Industrial Marketing Management (2022) Vol. 101, pp. 208-222
Open Access | Times Cited: 34

The PPE industry in Italy during COVID-19: supply chain disruption and the adoption of digital and social media in B2B firms
Lala Hu
Journal of Business and Industrial Marketing (2022) Vol. 37, Iss. 10, pp. 2050-2063
Closed Access | Times Cited: 31

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